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Deteriorating Telstra mobile coverage

By Karrotstix - 10 December 2012 53

Over the last couple of months my mobile Internet coverage for both phone and iPad has really deteriorated especially in the evenings. I live in Queanbeyan and the coverage in my house is now restricted to a small area of one room and even that is patchy. Especially in the evenings. I work in Tuggeranong and am having the same problems there. My phone reception at work has also become patchy.

I’m wondering if anyone else is experiencing the same problems and if you have any suggestions for improving coverage. I don’t have a land line or wireless Internet at home, just the mobile devices.

I don’t see any point in approaching Telstra about it. The people I’ve spoken to in the past either don’t care or are powerless to do anything.

Cheers

What’s Your opinion?


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53 Responses to
Deteriorating Telstra mobile coverage
1
tommy 9:09 am
10 Dec 12
#

The Telstra 3G network is getting congested. One option (albeit spensive) is to see if your area has 4G coverage and if it does change your devices over to 4G.

Chews thru battery however.

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2
Gungahlin Al 9:26 am
10 Dec 12
#

Telstra 3G is woeful in areas of Downer and Dickson, and completely disappears during the Ainslie bit of the bus ride along Northbourne Ave. It’s also frequently incapable of handling anything more than a tweet in City Walk during weekday lunchtimes.

But hey, Tony Abbott and Malcom Turnbull reckon wireless is all we need for all our internet, so why bother with this NBN nonsense right? Right?

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3
Sammy 9:55 am
10 Dec 12
#

Congestion. And this is why the coalitions wireless internet plan makes no sense.

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4
Chop71 9:58 am
10 Dec 12
#

Gungahlin Al said :

Telstra 3G is woeful in areas of Downer and Dickson, and completely disappears during the Ainslie bit of the bus ride along Northbourne Ave. It’s also frequently incapable of handling anything more than a tweet in City Walk during weekday lunchtimes.

But hey, Tony Abbott and Malcom Turnbull reckon wireless is all we need for all our internet, so why bother with this NBN nonsense right? Right?

The new Al, I love this sort of banter.
Improved wireless would be great and much cheaper (and with a quicker roll out) than the NBN or we could go back to the green policy of smoke signals. Right?

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5
chewy14 10:04 am
10 Dec 12
#

Yep, same for me.

You can pretty much pick the peak use periods at certain times of day because of the severe slow down in service.

At my house, around 5pm-9pm are nearly total no go times.

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6
Holden Caulfield 10:09 am
10 Dec 12
#

Gungahlin Al said :

…disappears during the Ainslie bit of the bus ride along Northbourne Ave…

I’m not surprised!

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7
460cixy 10:22 am
10 Dec 12
#

Holden Caulfield said :

Gungahlin Al said :

…disappears during the Ainslie bit of the bus ride along Northbourne Ave…

I’m not surprised!

It’s hopeless in Macgregor on the I pad and I phone but fine on a s***ty old Nokia

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8
glenenglish 10:26 am
10 Dec 12
#

Tommy is correct

Telstra has heavily oversold its data services, going too cheap and now it has too many subscribers.

4G will improve this, though right now 4G provisions are extremely limited . This will be improved in Q1 2013.

This happened to Optus and Vodafone years ago (maybe still does) and now telstra has decided it only has to be ‘better’ than the others, not ‘fantastic’.

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9
Comic_and_Gamer_Nerd 11:08 am
10 Dec 12
#

People who have no idea about this sort of thing are the only ones harping on about wireless.
The tech is just not ready yet.

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10
thebrownstreak69 11:17 am
10 Dec 12
#

My coverage for mobile phone is poor in my office civic, but the data service ranges from excellent to non-existent. Based on my recent issues with network at home, I’m not impressed with Telstra, but am now stuck with them for the foreseeable future.

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11
Grail 11:49 am
10 Dec 12
#

Comic_and_Gamer_Nerd said :

People who have no idea about this sort of thing are the only ones harping on about wireless.
The tech is just not ready yet.

When will wireless ever be ready for mainstream broadband? It has its uses for mobile users or sparse population where running cables to every house will be prohibitively expensive.

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12
Funky1 12:17 pm
10 Dec 12
#

I’m about to come off contract with Vodafail and will be looking at all my options.

Can anyone recommend either of the other providers with regards to coverage? Sounds like Telstra aren’t that much better.

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13
MightyJoe 12:29 pm
10 Dec 12
#

In the past 9 months, I’ve done a full swing of telco providers.

From Telstra to Optus (2 months) and then to Vodafail…

Telstra – Good service (was in May 2012), but paid through the nose (my bills were $250plus for two mobile services)

Optus – through exetel, great value for $60 for two services, huge data allowance and great cap $, but non-existant service in Gungahlin, Barton and Fyshwick.

Vodafone – on a 12mth plan, good cap value, ok data allowance but patchy in service. I’ve got great screen shots on my Galaxy S3 showing d/l speeds of 50kpps and even the voda guys in Woden were impressed at the lack of speed, numerous call drop outs along most thoroughfares of Canberra too.
Paying approx $100 per month for 2 services.

Don’t let them fool you when they show you the speeds in any of the stores, as most (if not all) shopping centres have repeaters or whatever that boosts the signal in shopping centres.

Best bet, buy a pre-paid simcard from all three (may cost $50 all up with some credit) and test them out in your normal areas of use.

It will cost you in the short term, but better than being locked in a 24 month contract with a provider and having shite service.

Yes, i’ve done that much research into telcos… I use my phone heaps so it annoys me that all telco carriers can get away with dodgy services as in reality compared to other countries, we’re very very expensive for all things mobile.

Mighty Joe.

Funky1 said :

I’m about to come off contract with Vodafail and will be looking at all my options.

Can anyone recommend either of the other providers with regards to coverage? Sounds like Telstra aren’t that much better.

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14
Deref 12:33 pm
10 Dec 12
#

Chop71 said :

Improved wireless would be great and much cheaper (and with a quicker roll out) than the NBN…

You don’t know anything about physics, do you.

Re Telstra, the cynical amongst us may suggest that they’re letting the 3G network deteriorate to attract people to their “4G” product.

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15
dungfungus 12:40 pm
10 Dec 12
#

I had to get a new ADSL2 wireless modem (technicolorTG797nV3) and unfortunately I chose a Telstra supplied one. All the product information on the web for this model said it had VOIP capability but when I connected it to my voice box it wouldn’t deliver. After a lot of frustration with the VOIP service provider trying to get it to work I find out that Telstra have blocked the VOIP function because “we are not in the business of giving free phone calls”. After a lot of complaining (the modem I had to replace was supplied by Telstra and it was unblocked) Telsra agreed to unblock the modem for $100. You can guess what I told them.
Anyone know how to unblock this modem or should I just give Telstra the flick and go wireless with someone else?

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