I have recently withdrawn my child from a certain childcare center in Canberra. I have since discovered that this childcare center has featured in a past article of the Canberra Times in relation to its negligent standards and abusive staff.
I have made a formal complaint with the relevant government bodies and today received a letter that basically said “There is nothing we can do, we are working together with management to improve the center.”)
This center was a very dirty, very badly managed place, where there was NO security (The front door to the center was a standard house screen door.)
Worst of all, there was only 2 childrens toilets in the whole place (with 50 odd kids) and NO development program to speak of. I often asked what my child had done/learnt each day and was answered with an uninterested grunt.
I have since met with several past childcare workers of the center, as well as other disgruntled parents. We all agree that this center is the worst we have ever seen.
So how exactly does the government compliance system work in the A.C.T? How can such places exist, even after many complaints have been made?