Housing and Community Services Minister Joy Burch has announced the launch of the First Point hotline for the ACT’s Central Intake Service for Homelessness.
“First Point will provide a single access point to the ACT homelessness system ensuring that clients do not have to make multiple calls to get the services they need,” Ms Burch said.
The service will place clients in accommodation and support vacancies in the ACT homelessness service system as well as facilitate access to other support mechanisms such as financial material aid.
“As well as improving timeframes for assistance, this initiative is about providing a connected, integrated and responsive service for people who are homeless or at risk of homelessness.”
The service will be operated by Connections ACT (formally known as the Canberra Fathers and Children Service) at a cost of $2.8 million over four years provided by the Australian and ACT Governments.