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iPhone repairers in Canberra

By 5 July 2010 44

Ok guys so I’ve done what most people with an iPhone have done.

I dropped it and smashed the screen.

My insurance wont cover it and I can send it away for about $500 and it will take 6-8 weeks to get fixed (NO THANKS). My other option is to send it up to Sydney at a much better cost of up to $150 and a 3 business day turnaround.

Stupidly I’m lazy and CBF posting it up to Sydney, its been busted for a good 2-3 months now. (well not that lazy I just keep remembering late in the week to post it where the turnaround has to included the weekend… yeah yeah still less than a week but if your going to have a go at me about that your clearly not an iPhone owner)

I’ve been told there is now some places in Canberra where I can take it and have the glass replaced in a matter of an hour or 2 for cheap. I was just wondering what anyone has heard or if anyone has used anyone here in Canberra???

Thanks

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44 Responses to iPhone repairers in Canberra
#1
dvaey8:50 am, 05 Jul 10

Depending on how tech-savvy you are, you can buy replacement parts on ebay from Hong Kong, for about $2 and do the job yourself in an hour or two with no labour cost.

#2
sneaky8:51 am, 05 Jul 10

There’s a little store that sells phone accessories on the top floor of the Belconnen mall (near the concierge) that yesterday I happened to see with a sign saying they can repair broken iphone screens. No idea about price, but I can’t imagine it being that much…

#3
JessP9:26 am, 05 Jul 10

Think there is a repairer in Woden as well…outisde the 3 phone shop or in that area??

#4
Sammy10:11 am, 05 Jul 10

When my wife smashed hers, Apple replaced it with a fresh one for about $300. They send out a new one, and then you send back the old one in the included reply-paid package, so you are never without a phone. You get a ‘new’ phone (the internals are refurbished, but you’ll never see those), so if your phone was starting to look tatty anyway, this is not a bad option.

http://www.apple.com/au/support/iphone/service/exchange/

You want to go down to “9. My iPhone is not under warranty”. To get the express service, you have to pay the ‘ARS Charge’ (Advance Replacement Service’ and the ‘Out-of-Warranty Service Fee’. The ‘Cover Charge’ gets charged to your credit card if you never send back the broken iPhone.

#5
Genie10:53 am, 05 Jul 10

Hmmm thanks anyway Sammy but my iPhone is only about 6 months old.. The only tatty thing about it is the screen. I’m looking for the cheapest option possible.

I’ll check out the store in Belconnen and find out if they use genuine parts or not, Since i’m most definitely not tech savvy enough to try and fix it myself.

#6
Lazy I11:06 am, 05 Jul 10

Definitely keep us updated on how you go. I have one with a smashed screen stored away. Was planning to take it to Brisbane/Sydney with me next time I made the trip as plenty of places there will do a while you wait service (I am also not keen on sending it away).

$300 option isn’t bad.. might end up doing that if no one can be found locally at a decent price.

#7
Genie11:19 am, 05 Jul 10

I’ll keep you posted.. I’ll get it done this week !

#8
Lilli1:10 pm, 05 Jul 10

Same story over here.. the glass looks pretty and all but isn’t all that functional!

From memory, the place at Belconnen quoted about $100-$120. It also depends on whether you’ve just smashed the glass or the digitizer as well (does the “touch” still work underneath the glass? If so – then it’s just the glass broken, if not then the digitiser will be gone too).

http://www.iphonedoctor.com.au are currently offering replacement 3G/3GS glass digitsers for $100 and only use genuine parts. Good luck :)

#9
Sammy1:15 pm, 05 Jul 10

Another tidbit for iPhone owners. If you have dust under your screen, and it’s still in warranty, Apple will replace it for free.

#10
TAD1:30 pm, 05 Jul 10

If you have no joy locally, I can recommend sending it to http://www.fixpod.com.au/

I’ve used them twice and was very happy with the job and turnaround.

#11
gospeedygo3:53 pm, 05 Jul 10

If you do decide to be adventurous and do it yourself try: http://www.ifixit.com/

#12
Davo1115:24 pm, 05 Jul 10

gospeedygo said :

If you do decide to be adventurous and do it yourself try: http://www.ifixit.com/

another vote for ifixit. I did the replacement battery job using ebay + instructions from ifixit. Now it lasts longer than it did when i got it new!

#13
Pork Hunt6:01 pm, 05 Jul 10

Sammy said :

Another tidbit for iPhone owners. If you have dust under your screen, and it’s still in warranty, Apple will replace it for free.

Just what I always wanted, free dust…

#14
Dork7:31 pm, 05 Jul 10

I got mine fixed a couple weeks ago and all was going well, except then today i dropped it and the whole screen came out.
but i just pushed it back in, then tapped it a few times, and it seems to have stuck so that’s okay with me.
$150 at the little stall in woden next to the fruit shop and the knife shop.
Though the guy was pretty rude, they were very quick, only half an hour.

#15
WonderfulWorld9:02 pm, 05 Jul 10

Oh the joys of new technology and lack of support options. Good Luck

#16
T1G3R11:08 pm, 05 Jul 10

Put in a service repair ticket at apple support website, they’ll pay for the postage they’ll fix it if its under warranty and if worst case scenario it’ll cost 250 bucks for a refurbished phone. It took me less than a week to get mine back which had a busted mic. Didn’t know i had warranty under it still so it was a nice suprise to see i didnt have to foot a bill haha.

#17
Sammy9:30 am, 06 Jul 10

Oh the joys of new technology and lack of support options. Good Luck

Actually, there are a myriad of support options. But they all cost money. So unless you’re one of those people who constantly expect something for nothing, then there’s no problem.

#18
gospeedygo1:53 pm, 06 Jul 10

Sammy said :

Oh the joys of new technology and lack of support options. Good Luck

Actually, there are a myriad of support options. But they all cost money. So unless you’re one of those people who constantly expect something for nothing, then there’s no problem.

Or people could just buy mobile phones that make/receive calls/texts minus the extraneous BS they don’t really need so they could *GASP* save money.

/rant

#19
Erg02:25 pm, 06 Jul 10

Why even bother with calls and texts, nobody really needs those functions when they’re out of the house. Carry 40c in your pocket, that’s even cheaper than a mobile.

#20
Lazy I2:27 pm, 06 Jul 10

What a load of crap. People can buy whatever the hell they want as a phone, just because you see no use in the additional features doesn’t make them useless.

I wouldn’t buy another phone that didn’t do email or GPS ever again, they are features I now use on a daily basis and not something I see as ‘extraneous BS’.

Your rant can be applied to any tangible possession. Why use a mobile? just use a landline.. you don’t really _need_ a mobile.. and you could *GASP* save money!

#21
Holden Caulfield2:49 pm, 06 Jul 10

Not so lazy to overreact, I see. :P

#22
Lazy I2:58 pm, 06 Jul 10

Sometimes it’s hard to avoid feeding the trolls, they’re just so damn hungry round here.

;)

#23
Gungahlin Al3:11 pm, 06 Jul 10

Lazy I said :

What a load of crap. People can buy whatever the hell they want as a phone, just because you see no use in the additional features doesn’t make them useless.

I wouldn’t buy another phone that didn’t do email or GPS ever again, they are features I now use on a daily basis and not something I see as ‘extraneous BS’.

Your rant can be applied to any tangible possession. Why use a mobile? just use a landline.. you don’t really _need_ a mobile.. and you could *GASP* save money!

Yeah ditto. Just want a phone, then go for it. But if your day involves more then there is so much more these gadgets can do. What have I disposed of that used to get carted around?

No more Yellow or White pages in the car, likewise pile of CDs.
No carrying book in case stuck somewhere with some reading time. (eReaders)
No separate camera (Gorillacam – yes I know it’s basic but good enough – but a couple of full-page GunSmoke newsletter 4-colour covers have been iphone pics).
No notebook computer (Docs to Go – full MS Office functionality on board)
No watch. No pen.
No TV program. (IceTV)
No workout computer thingy for bike rides or runs. (Runkeeper)
No workout diary folder in the gym (all in an Excel spreadsheet now)
No calendar/diary/to do list book. (Google Apps app)
No digital voice recorder. (iTalk)
No street directory (asked for directions on the street yesterday and I was able to just show the guy on aerial photo).
No compass.

And on tap:
Weather, news, emails, Facebook, recipes, shopping list.
Games to shut the kids (or me) up in the car.
Insomnia cure audio app. (iRelax)
Podcasts that allow me to listen (at double speed) to an hour of Science Show, etc in every 30 minute commute.
Even tide times (Day Tides), public loo finder (ToiletMap).
Traffic alerts (Trapster)
Much more.

Been using PDAs since 1997. This is about as good as it gets for rolling everything into one. And OT, I have a Speck case that has a harder outer and squishy inner to protect (fingers crossed) the device.

Oh yeah forgot – it makes phone calls too, and those stupid SMS things that cost too much.

#24
gospeedygo5:28 pm, 06 Jul 10

Gungahlin Al said :

tl;dr

But you see thats just like the man yknow’, trying to keep you like under wraps man but you like don’t know it. At Uni I’ve been reading up on like this thing called Communism man, it’s like reaaaaally far out.

#25
gospeedygo5:29 pm, 06 Jul 10

Lazy I said :

Sometimes it’s hard to avoid feeding the trolls, they’re just so damn hungry round here.

;)

Sorry to double post here but I was actually serious.

#26
dvaey7:57 am, 07 Jul 10

Erg0 said :

Why even bother with calls and texts, nobody really needs those functions when they’re out of the house. Carry 40c in your pocket, that’s even cheaper than a mobile.

Its obviously been a while since youve used a pay-phone, its been 50c for a while now. Although with how fast Telstra has been removing public payphones, its understandable that you mightnt have seen the change.

#27
Gungahlin Al11:56 am, 07 Jul 10

If you still crave lots of different gadgets, then you’ll be hankering after one of these: http://dvice.com/archives/2010/07/behold-a-trench.php

#28
Genie10:21 am, 09 Jul 10

So I went into Belconnen Mall to the little phone booth.

They have no parts in stock.

Maybe this weekend we get stock in, come back on Monday I was told.

I asked if they used Apple parts and was told no, asked if they offered any warranty, no again. I questioned that if the glass broke or fell out straight away would they fix it ?? Their answer was sure – another $100 ! PASS.

My iPhone will now be posted off to a place in Sydney called iExperts, they claim to use Apple parts and give you a 6 month warranty on the repair.

#29
Disposable11:52 am, 09 Jul 10

Genie said :

So I went into Belconnen Mall to the little phone booth.

They have no parts in stock.

Maybe this weekend we get stock in, come back on Monday I was told.

I asked if they used Apple parts and was told no, asked if they offered any warranty, no again. I questioned that if the glass broke or fell out straight away would they fix it ?? Their answer was sure – another $100 ! PASS.

My iPhone will now be posted off to a place in Sydney called iExperts, they claim to use Apple parts and give you a 6 month warranty on the repair.

Did you seriously think that a place that will “jailbreak” your phone would be an authorised Apple repair agent?

#30
Erg01:05 pm, 09 Jul 10

dvaey said :

Erg0 said :

Why even bother with calls and texts, nobody really needs those functions when they’re out of the house. Carry 40c in your pocket, that’s even cheaper than a mobile.

Its obviously been a while since youve used a pay-phone, its been 50c for a while now. Although with how fast Telstra has been removing public payphones, its understandable that you mightnt have seen the change.

I considered Googling it, but figured that someone would correct me soon enough if I was wrong. :P

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