Daryl Hehir-Nielsen, owner of Deakin cafe Double Shot is in the Canberra Times calling for regulation of Canberra’s coffee shops. Apparently, he’s none too happy with every new building having a coffee shop downstairs, nor does he like groups of cyclists turning up without calling first. It’s a curious pair of complaints, he doesn’t want competition but doesn’t like the customers either – perhaps time to consider a new vocation, particularly in light of tepid reviews here and here.
In any case, hospitality has always been competitive, requiring hard work – and competition ultimately benefits the customer. In new Acton, a number of coffee shops within a short distance of one another thrive in new developments, as do coffee shops in new buildings at ANU, the inner south and Woden. One need only look at a certain Braddon coffee shop or the sister stores one Kingston cafe has spawned to see that with the right stuff, you can do well in the marketplace.
Is regulation of coffee shops really needed or is this just a way to prop up businesses that can’t compete on their own merits? And if we take Daryl’s comparison of such regulation to that already in place for supermarkets, has it been for the better, or is it influences like Aldi bringing a new model to market that has changed things more?