My partner and I are first home buyers and have purchased a house and land package in Gungahlin. We were taken in by a slick sales pitch, by a well known real estate agency, which included a computer rendered image of the completed home on allhomes.com.au. The listing and subsequent marketing all included an impressive inclusions list and continually touted “Fixed price contract”, “complete front landscaping”, “nothing else to do”…..etc. The home is now complete (minus the front landscaping as the building company deliberately took it out of the contract), we have the Certificate of Occupancy and we have paid the final installment only to be given an invoice for additional kitchen joinery! They are now refusing to give us our keys until this new cost is paid. They also refuse to give us an itemised invoice for the additional cost so we don’t even know what the additional cost was for.
Has anyone had this happen to them before whilst building in Canberra?