After I received a quote from a long-known local energy efficiency businesses I asked them how many bags of insulation they will provide for the $’s quoted and the number of square metres that they will cover in the roof space. Seems that it’s a case of ‘that’s the price and we will insulate your roof’. Take it or leave it.
The quote simply listed – amongst so much bumpf – the dollars, the product name, and energy rating of the batt being supplied. And yes I know that a quote only needs to be a firm price to complete a job, but how hard is it to properly serve a potential customer and not make them feel unimportant?
Are there any customer focussed, but equally reputable, fibreglass batt insulation providers in Canberra who would be more than happy to provide a fully itemised roof quotation?