A Canberra-based global software company that is revolutionising business processes and competing with some of the biggest names in IT was last night named the 2014 Telstra Australian Capital Territory Business of the Year.
Founded by Australian National University science graduates Phillip Williamson and Michelle Melbourne in 1992, Intelledox has attracted more than one million worldwide users to its software product, Infiniti.
The flagship product helps organisations to digitise and streamline paper-based information processes, mitigate risk and improve customer communication. A response to the demand for mobile-enabled business solutions, Infiniti was named one of Australia’s most innovative products or services on Anthill Magazine’s 2013 Smart 100 list.
The business has experienced rapid international expansion from its small base in Fyshwick, with 35 staff now based in offices in Singapore, Toronto and last year opened offices in New York and London.
Mr Williamson, Intelledox’s CEO, says they are challenging traditional approaches to collecting, controlling and transforming customer interactions and manual processes through smarter document automation and more targeted customer communications for clients in the government, financial and healthcare sectors.
Mr Williamson said: “Our software is driven by the belief that applications should be simple to use, elegantly designed and able to perform beyond clients’ expectations.
“In technology, it is not enough to be a fast follower. We strive to be a thought leader in the customer communications and business process automation space.”
Continuing the digital innovation trend, digital security contractor, Cogito Group, was named winner of the Start-Up category – recognised for its digital inscription technology that protects key public infrastructure from hackers and cyber attacks.
Other winners were Phillip-based micro business, Solace Creations, which specialises in energy efficient windows and doors, and father and son small business, Today’s Homes, which provides custom design and construction services for residential home-builders.
Will Irving, Telstra Business Group Managing Director and Ambassador for the Telstra Australian Business Awards, said, “All the winners are brilliant and inspirational businesses whose owners are recognised for their professionalism, innovation, leadership and creative use of technology.
“Intelledox is a well established business with visionary, entrepreneurial leadership that has the courage to take risks and pursue opportunities in domestic and global markets.
“The Telstra Awards Judges said the business is using the best technologies to customise business processes and its greatest achievement, Infiniti, is testament to this pursuit,” Mr Irving said.
More than $800,000 in prizes will be shared by winners of the 2014 state, territory and national Telstra Business Awards – a program that has celebrated Australian small and medium businesses since 1992.
Winners of the 2014 Telstra Australian Capital Territory Business Awards announced at QT Canberra are:
Telstra ACT Business of the Year
Cogito Group, Hawker
While working as a digital security contractor for the Department of Defence, Richard Brown recognised a serious under investment in digital encryption technology. In 2011, he launched Hawker-based Cogito Group, a business designed to provide digital security solutions for public and private sector organisations. In just three years, Cogito Group has grown to a staff of 10. Telstra Award Judges said the business has recognised a gap in the market and showed a conservative, staged growth strategy with an articulated vision for the future – backed by sound financial acumen and robust systems.
Micro Business Award
Solace Creations, Phillip
As part owner in a building company, Karen Porter was interested in energy efficient homes. When she failed to source energy efficient windows and doors locally, she launched Solace Creations, in 2011, to improve the insulation of homes and save clients money on cooling and heating costs. In just three years, Karen has grown turnover six-fold and increased her number of suppliers from one to four. The judges said the business’ products and services have been received exceptionally well by customers and have positioned Solace Creations as a leader in the Canberra building industry.
Small Business Award
Today’s Homes, Fyshwick
Today’s Homes began in 2001 as a joint venture between Peter and Brendan McCoullough. Brendan was an expert in completing difficult construction projects and Peter brought 35 years’ experience in building and real estate. Today’s Homes now has a team of 16 and offers a design service, which involves liaising with a qualified architect, interior decorator, estimator, construction manager and project coordinator. Telstra Judges said Today’s Homes has an outstanding team approach and was committed to using systems and processes that raise the industry standard and improve customer experience in an industry where reputations vary.
Medium Business Award
Winners of the Telstra Australian Capital Territory Business Awards progress to the Telstra Australian Business Awards, which will be announced in Melbourne on 7 August. For more information about the Award winners, or to nominate for the 2015 Telstra Australian Business Awards, visit telstrabusinessawards.com