We have been long suffering and attempting to find a solution to our extremely poor internet access in inner Canberra.
We have been able to identify the root of our problem. A supernode on our street identified by the TransACT/iinet techo as being “stuffed” and needs a serious upgrade or (simple) replacement. The normal quick fix of [...]
I would like to hear your experiences with the above mentioned product, on a 2 years plan 50GB peak and 50GB off peak on the at $80 per month.
Specifically the quality and consistency of the VDSL2 downloads, what upload speeds are you getting? How is customer service when things don’t go as planned or advertised? [...]
I am new to this site, so not sure how best to attack this but some friends told me to use this forum to see if others are experiencing similar issues?
Quite a few months back we had ActewAGL in our street & backyard changing over the poles, we had a wooden one & now there [...]
The Australian has a piece of some good use being had from the ACT’s dalliance with the TransACT fibre network as iiNet flips that part of its recent purchase to NBN Co:
THE competition regulator has given the green light to a $14 million deal that will see the NBN Co buy iiNet’s Canberra-based fibre-to-the-premises network.
That title makes less sense the more you read it.
Instead of over-building and trying to compete with iiNet, the NBN are opting to buy TransACT’s network from the internet provider.
The TransACT network currently covers 8,500 premises, and a further 4,500 premises are planned or already under construction. iiNet announced that the deal would be settled [...]
Wonder if any ‘Acters can help/advise …
I have BigPond internet, which gives me a download speed of around 3.3 Mbps … on ADSL2+. It hasn’t bothered me too much until recently, as I’m definitely a light user, but when I decided a bit of catch-up TV might be nice it didn’t handle that too well [...]
The Register has a story on the Department of Finance and Deregulation sending some wonga TransACT’s way:
The Australian Department of Finance and Deregulation has amplified its data centre requirements signing a AUD$8.6 million deal with iiNet owned TransACT for the provision of data centre services.
TransACT secured the ten year agreement after being selected by [...]
Jules has sent in a link to a fascinating lengthy post on Whirlpool by the iiNet boss Michael Malone on the mess they’re trying to clean up at TransACT having bought it:
One of the biggest issues is that the interface to all of the TA networks is highly manual. There is no standardised API [...]
The SMH has word on the Tradies getting a very cheap naming sponsorship of the Canberra Capitals at $150,000 a year.
TransACT are staying on as a minor sponsor and Ivan Slavich was reportedly at the announcement wearing his Chief Executive hat.
The transformation of TransACT to iiNet gathers pace to the cheers of the local provider’s long suffering customers the ABC brings word that the dead wood is starting to be cleared out.
As a bonus we hear the redundant staff are going to be “absorbed” into “the ActewAGL family” on top of their redundancy payment which [...]
Is Transact acting as a monopolist bully by forcing their customers into new two year contracts for every minor change of service, in a market where there is limited competion and often no other choice?
Is there still a transact outage in large parts of the city? I live in Bonner, and there has been a FTTH internet outage since yesterday afternoon.
Am I the only one, or is this widespread?
The transact outages page is not updated too often it seems.
IT News brings word that a down-in-the-weeds government has decided local cable network provider TransACT will be allowed to upgrade their fibre optics to VDSL2
The service provider, bought last year by iiNet for $60 million, had begun an upgrade of the 12-year-old network in Canberra in March 2009 to VDSL2, with promises of speed [...]
TransACT have a better than average promo (so much so I’m going to give it a plug).
To demonstrate the Acer Android Tablets they’re bundling (as the owner of an Acer Android Tablet I can report it’s made me pretty happy, the web’s still prettier with Flash) they’ve got a huge working touchscreen emulating a [...]
Yesterday when I checked the mail I was quite surprised to receive two letters from Transact. The first was my December invoice and the second was a reminder that my November invoice was overdue (my bad).
Subsequently Transact have applied a late payment fee of $5.50 and also advised that this fee will double to [...]
The SMH has the stark tale of just what TransACT has meant to its investors including the people of the ACT now that the sale has crystalised the investment:
TVG Capital, Motor Trades Association of Australian Super and ACTEW are among investors that will get $60 million from the sale of Canberra broadband provider TransACT to [...]
The stock exchange have posted iiNet’s statement on their takeover of local telco TransACT.
They’re paying $60 million in cash, with the senior management team to remain.
Core bundling with ActewAGL is prominently mentioned, so expect that to continue.
The deal is to be finalised on 30 November 2011.
UPDATE: TransACT’s media statement is now online.
“We’re delighted to join [...]
The Register is carrying speculation that TransACT is about to be bought by the generally excellent iiNet ISP:
Speculation that TransACT is for sale has popped up on a fairly regular basis as far back as 2004, and in 2009, but this time, the Australian Financial Review is reporting “final negotiations” from behind its paywall.
Last weekend, starting Saturday morning, mother-in-law had issues with her (TransACT connected) land line in Dunlop. Her line dropped out completely, with no ability to phone out or take incoming calls. This also had the effect of causing her monitored security system to go offline (blue light flashing outside and annoying warning ping inside). [...]
We have recently discovered that information held by Telstra/Sensis relating to our phones is accessible by other entities approved by the Australian Communications and Marketing Authority for specific purposes. This includes bodies whose functions at least partly include to provide directory assistance, print telephone directories or for research purposes. Also, various carriage [...]
Home grown telco Transact have announced that they’re all signed up to be a Retail Service Provider on the National Broadband Network.
The agreement will see TransACT provide Fibre-to-the-Premise (FTTP) broadband services to customers over the NBN in addition to delivering FTTP to existing customers in the Australian Capital Territory (ACT).
“TransACT has been delivering FTTP [...]
I phoned Actew today to complain about a TransACT telemarketer getting access to my private, unlisted home phone number and details of my electricity billings from Actew for the purposes of trying to flog me a TransACT broadband plan.
I couldn’t get the Actew “privacy officer” as they have had a staff re-shuffle recently however I was told that [...]
I see in whirlpool there is some limited roll-out of VDSL2 which a 30Mb/10mb package posted on the TransACT site.
I can’t see any other official notice of when this will be available to all and more to the point where it will be available.
ie will all phase1 customers get the bump in speed? or just [...]
[First filed: Dec 15, 2010 @ 10:46]
The TransACT Rocks Movember team has capped off a month of intense fundraising with a worldbeating total of $134 000 – the highest amount raised worldwide by a team of ten or under.
TransACT’s team of five local businessmen and one businesswoman combined their hair-growing efforts for Movember, an annual [...]
iTnews reports that Canberra’s fibre backbone TransACT is undergoing a major upgrade:
TransACT will add half a terabyte to its fibre network capacity as part of a network upgrade.
It would allow the Canberra utility to “support thousands more new services”, meet “ever-growing demand” and offer higher levels of service assurance, said chief executive officer Ivan [...]
We are about to move house and have been with Telstra for home phone, internet and mobile. Much as Telstra sucks we have stayed with them because I get free calls to my husband’s work mobile. We have been frustrated with the ADSL because even though its meant to be as fast as cable we’ve [...]
The Australian has a story on Canberra’s own TransACT getting to market first with an internet TV box.
The Canberra-based telco launched its TransTV IPTV, broadband and personal video recorder package on Wednesday after several months of testing. It included about 50 pay-TV channels, broadband subscription and a Motorola high-definition-capable PVR, priced from $75 to $139 [...]
Can anyone tell me if it’s possible to get a Telstra phone line hooked up to a residence in Franklin stage 2?
I know that Tranact are providing Fibre to the home but I don’t want to be connected to Transact.
The reason I would like just a standard phone line is because I want to use [...]
I will break my contract with Transact and ActewAGL asap following the regrettable decision to put Transact sponsorship logos on the Closing Ceremony at the Australian War Memorial. Just wait till next Anzac Day, with the ABC News crew trying to keep a large Transact logo out of shot behind the bugler to avoid breaking [...]
The Australian has this story on a rumor that TransACT is likely to be bought out by the Federal Govt as part of the National Broadband Network. Which when you put it together with the probable forced breakup of Telstra announced last week means that there will be some interesting times ahead for TransACT, its [...]
Mr Rosebud has recently had this unpleasant eye opener to the dark arts of marketing hype:
Surely the sophistry of telcos is getting so extreme these days that the end of the world is nigh.
On Transact’s $19 mobile plan you get a free handset and free voicemail. But when you use the voicemail to [...]
Canberra’s TransACT has announced that they have abandoned their Terria partnership for the National Broadband Network (NBN).
Since the departure of other Aussie ISPs from the Terria group, the whole partnership has become a bit unstable – and the likelihood of Terria successfully tendering and rolling out the NBN looks less likely.
TransACT will now [...]