Tag Archives: TRANSACT

Ask RiotACT: Question on Transact VDSL2 & relinquishing the USO

Ask RiotACT

I was about to sign up to Transact’s switch to VDSL2 with VOIP but apparently that means relinquishing your home phone option AND your Universal Service Obligation telephone rights. I quite like knowing that my home phone will work when the electricity is down. I notice Foxtel’s bundle appears to offer a “copper” home phone [...]

Supernode issue causing poor internet access

By 23 February 2016 HEADLINE ARTICLE
Ask RiotACT

We have been long suffering and attempting to find a solution to our extremely poor internet access in inner Canberra.
We have been able to identify the root of our problem. A supernode on our street identified by the TransACT/iinet techo as being “stuffed” and needs a serious upgrade or (simple) replacement. The normal quick fix of [...]

TransACT VDSL2 “Phone & Broadband” bundle

By 7 January 2015 HEADLINE ARTICLE
Ask RiotACT

I would like to hear your experiences with the above mentioned product, on a 2 years plan 50GB peak and 50GB off peak on the at $80 per month.
Specifically the quality and consistency of the VDSL2 downloads, what upload speeds are you getting?  How is customer service when things don’t go as planned or advertised? [...]

ActewAGL/Telstra – let’s play the blame game


I am new to this site, so not sure how best to attack this but some friends told me to use this forum to see if others are experiencing similar issues?
Quite a few months back we had ActewAGL in our street & backyard changing over the poles, we had a wooden one & now there [...]

NBN buys up the TransACT fibre

By 14 November 2013

The Australian has a piece of some good use being had from the ACT’s dalliance with the TransACT fibre network as iiNet flips that part of its recent purchase to NBN Co:
THE competition regulator has given the green light to a $14 million deal that will see the NBN Co buy iiNet’s Canberra-based fibre-to-the-premises network.
The [...]

NBN to buy TransACT’s FttP network off iiNet

By 22 May 2013

That title makes less sense the more you read it.
Instead of over-building and trying to compete with iiNet, the NBN are opting to buy TransACT’s network from the internet provider.
The TransACT network currently covers 8,500 premises, and a further 4,500 premises are planned or already under construction. iiNet announced that the deal would be settled [...]

Telstra/Bigpond in Canberra?

By 12 March 2013

Wonder if any ‘Acters can help/advise …
I have BigPond internet, which gives me a download speed of around 3.3 Mbps … on ADSL2+. It hasn’t bothered me too much until recently, as I’m definitely a light user, but when I decided a bit of catch-up TV might be nice it didn’t handle that too well [...]

TransACT gets in the data centre work

By 14 August 2012

The Register has a story on the Department of Finance and Deregulation sending some wonga TransACT’s way:
The Australian Department of Finance and Deregulation has amplified its data centre requirements signing a AUD$8.6 million deal with iiNet owned TransACT for the provision of data centre services.
TransACT secured the ten year agreement after being selected by [...]

iiNet’s Michael Malone on just how badly TransACT was being run

By 6 July 2012

Jules has sent in a link to a fascinating lengthy post on Whirlpool by the iiNet boss Michael Malone on the mess they’re trying to clean up at TransACT having bought it:
Highlights include:
One of the biggest issues is that the interface to all of the TA networks is highly manual. There is no standardised API [...]

Tradies take over the Caps as Transact shrinks its involvement

By 2 July 2012

The SMH has word on the Tradies getting a very cheap naming sponsorship of the Canberra Capitals at $150,000 a year.
TransACT are staying on as a minor sponsor and Ivan Slavich was reportedly at the announcement wearing his Chief Executive hat.

Axe starts to swing at TransACT

By 14 June 2012

The transformation of TransACT to iiNet gathers pace to the cheers of the local provider’s long suffering customers the ABC brings word that the dead wood is starting to be cleared out.
As a bonus we hear the redundant staff are going to be “absorbed” into “the ActewAGL family” on top of their redundancy payment which [...]

Transact monopolist behaviour?

By 4 June 2012

Is Transact acting as a monopolist bully by forcing their customers into new two year contracts for every minor change of service, in a market where there is limited competion and often no other choice?

Transact Outage?

By 16 May 2012

Is there still a transact outage in large parts of the city? I live in Bonner, and there has been a FTTH internet outage since yesterday afternoon.
Am I the only one, or is this widespread?
The transact outages page is not updated too often it seems.

TransACT allowed to upgrade its network

By 13 April 2012

IT News brings word that a down-in-the-weeds government has decided local cable network provider TransACT will be allowed to upgrade their fibre optics to VDSL2
The service provider, bought last year by iiNet for $60 million, had begun an upgrade of the 12-year-old network in Canberra in March 2009 to VDSL2, with promises of speed [...]

Big Screen Angry Birds on City Walk

By 21 December 2011 FEATURED ARTICLE

TransACT have a better than average promo (so much so I’m going to give it a plug).
To demonstrate the Acer Android Tablets they’re bundling (as the owner of an Acer Android Tablet I can report it’s made me pretty happy, the web’s still prettier with Flash) they’ve got a huge working touchscreen emulating a [...]

Transact – late payment fee to double

By 20 December 2011

Fellow Rioters,
Yesterday when I checked the mail I was quite surprised to receive two letters from Transact. The first was my December invoice and the second was a reminder that my November invoice was overdue (my bad).
Subsequently Transact have applied a late payment fee of $5.50 and also advised that this fee will double to [...]

$280 million to build, sold for $60 million. TransACT sale [With poll]

By 22 November 2011 FEATURED ARTICLE

The SMH has the stark tale of just what TransACT has meant to its investors including the people of the ACT now that the sale has crystalised the investment:
TVG Capital, Motor Trades Association of Australian Super and ACTEW are among investors that will get $60 million from the sale of Canberra broadband provider TransACT to [...]

TransACT sale to iiNet confirmed for $60 million

By 21 November 2011 FEATURED ARTICLE

The stock exchange have posted iiNet’s statement on their takeover of local telco TransACT.
They’re paying $60 million in cash, with the senior management team to remain.
Core bundling with ActewAGL is prominently mentioned, so expect that to continue.
The deal is to be finalised on 30 November 2011.
UPDATE: TransACT’s media statement is now online.
“We’re delighted to join [...]

iiNet to buy TransACT?

By 16 November 2011 FEATURED ARTICLE

The Register is carrying speculation that TransACT is about to be bought by the generally excellent iiNet ISP:
Speculation that TransACT is for sale has popped up on a fairly regular basis as far back as 2004, and in 2009, but this time, the Australian Financial Review is reporting “final negotiations” from behind its paywall.
TransACT [...]

Issues with TransACT

By 17 October 2011

Last weekend, starting Saturday morning, mother-in-law had issues with her (TransACT connected) land line in Dunlop. Her line dropped out completely, with no ability to phone out or take incoming calls. This also had the effect of causing her monitored security system to go offline (blue light flashing outside and annoying warning ping inside). [...]

Is your privacy protected???

By 17 August 2011

We have recently discovered that information held by Telstra/Sensis relating to our phones is accessible by other entities approved by the Australian Communications and Marketing Authority for specific purposes. This includes bodies whose functions at least partly include to provide directory assistance, print telephone directories or for research purposes. Also, various carriage [...]

Transact signs up for the NBN

By 30 June 2011

Home grown telco Transact have announced that they’re all signed up to be a Retail Service Provider on the National Broadband Network.
The agreement will see TransACT provide Fibre-to-the-Premise (FTTP) broadband services to customers over the NBN in addition to delivering FTTP to existing customers in the Australian Capital Territory (ACT).
“TransACT has been delivering FTTP [...]

ActewAGL and TransACT part company?

By 30 May 2011

I phoned Actew today to complain about a TransACT telemarketer getting access to my private, unlisted home phone number and details of my electricity billings from Actew for the purposes of trying to flog me a TransACT broadband plan.
I couldn’t get the Actew “privacy officer” as they have had a staff re-shuffle recently however I was told that [...]


By 19 May 2011

I see in whirlpool there is some limited roll-out of VDSL2 which a 30Mb/10mb package posted on the TransACT site.
I can’t see any other official notice of when this will be available to all and more to the point where it will be available.
ie will all phase1 customers get the bump in speed? or just [...]

TransACT rocks Movember to the tune of $134 000!

By 18 December 2010 FEATURED ARTICLE

[First filed: Dec 15, 2010 @ 10:46]
The TransACT Rocks Movember team has capped off a month of intense fundraising with a worldbeating total of $134 000 – the highest amount raised worldwide by a team of ten or under.
TransACT’s team of five local businessmen and one businesswoman combined their hair-growing efforts for Movember, an annual [...]

Hierarchical Virtual Private LAN Service comes to TransACT

By 27 August 2010

iTnews reports that Canberra’s fibre backbone TransACT is undergoing a major upgrade:
TransACT will add half a terabyte to its fibre network capacity as part of a network upgrade.
It would allow the Canberra utility to “support thousands more new services”, meet “ever-growing demand” and offer higher levels of service assurance, said chief executive officer Ivan [...]

Telstra vs Transact

By 21 June 2010

We are about to move house and have been with Telstra for home phone, internet and mobile.  Much as Telstra sucks we have stayed with them because I get free calls to my husband’s work mobile.  We have been frustrated with the ADSL because even though its meant to be as fast as cable we’ve [...]

TransACT steals a march in internet TV

By 31 May 2010

The Australian has a story on Canberra’s own TransACT getting to market first with an internet TV box.
The Canberra-based telco launched its TransTV IPTV, broadband and personal video recorder package on Wednesday after several months of testing. It included about 50 pay-TV channels, broadband subscription and a Motorola high-definition-capable PVR, priced from $75 to $139 [...]

Franklin and Transact / Telstra

By 26 November 2009

Can anyone tell me if it’s possible to get a Telstra phone line hooked up to a residence in Franklin stage 2?
I know that Tranact are providing Fibre to the home but I don’t want to be connected to Transact.
The reason I would like just a standard phone line is because I want to use [...]

Seeking recommendations following the War Memorial disgrace …

By 23 September 2009

I will break my contract with Transact and ActewAGL asap following the regrettable decision to put Transact sponsorship logos on the Closing Ceremony at the Australian War Memorial. Just wait till next Anzac Day, with the ABC News crew trying to keep a large Transact logo out of shot behind the bugler to avoid breaking [...]

TransACT and NBN Rumors

By 23 September 2009

The Australian has this story on a rumor that TransACT is likely to be bought out by the Federal Govt as part of the National Broadband Network. Which when you put it together with the probable forced breakup of Telstra announced last week means that there will be some interesting times ahead for TransACT, its [...]

Guess how much a free handset and free voicemail can cost you?

By 2 July 2009

Mr Rosebud has recently had this unpleasant eye opener to the dark arts of marketing hype:
Surely the sophistry of telcos is getting so extreme these days that the end of the world is nigh. 
On Transact’s $19 mobile plan you get a free handset and free voicemail. But when you use the voicemail to [...]

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