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Trapeze Austrics to implement real time passenger information for ACTION

By 10 August 2012 6

bus

Chief Minister Gallagher has announced a supplier has been selected to do the heavy lifting of the long awaited real time passenger information system.

“I am pleased to announce that, Trapeze, a company with over 40 years experience on the international market who is a global supplier of real time fleet management systems, as the preferred supplier for the delivery of the real time passenger information system for ACTION buses,” the Chief Minister said.

“The new system, which will be known as ‘NXTBUS’, will track ACTION buses and provide instant information to passengers in relation to their current location and their estimated arrival time at the next stop.

“Canberrans will, for the first time, have access to real time arrival information for ACTION bus services. Arrival times will be available via digital displays installed at Woden, Civic, Belconnen and Tuggeranong bus stations, the internet, mobile phones/tablets, touch screen displays and on-bus visual displays,” the Chief Minister said.

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6 Responses to
Trapeze Austrics to implement real time passenger information for ACTION
thatsnotme 4:10 pm
10 Aug 12
#1

So did the person who designed the anti-texting billboard on the Tuggeranong Parkway come up with the name of this system too?

Aside from the stupid name, I am looking forward to this system being in place. It’ll be nice to be able to rely on information that’s not the fantasy that the timetables often seem to be.

damien haas 6:11 pm
10 Aug 12
#2

Can I suggest that they place this real time display INSIDE the Belconnnen interchange, in the ‘airport style waiting lounge’ that is in reality Westfield Belconnens entrance.

thatsnotme 7:47 pm
10 Aug 12
#3

damien haas said :

Can I suggest that they place this real time display INSIDE the Belconnnen interchange, in the ‘airport style waiting lounge’ that is in reality Westfield Belconnens entrance.

+1000

I can’t believe that inside what was supposed to be a comfortable and dry place to wait for the bus, that there isn’t even a printed timetable.

Special G 9:08 am
11 Aug 12
#4

This would have been useful last night when the bus just didn’t show up at all.

damien haas 5:43 pm
11 Aug 12
#5

Special G said :

This would have been useful last night when the bus just didn’t show up at all.

Write a letter to ACTION. This breaches ACTIONS Customer Service Charter in four areas:

• consider your safety and comfort at all times
• provide reliable services
• ensure accurate timetable information is available
• promptly publicise any changes to our services

I’d address it to Director, ACTION Bus Servics, Mr James Roncon. Send a written complaint, as emails get farted off. The address is: P.O. Box 158, Canberra ACT 2601.

Reliability is one of the three keys elements of running a public transport operation. Scheduled services must run.

Mothy 9:26 am
02 Nov 12
#6

Special G said :

This would have been useful last night when the bus just didn’t show up at all.

Thought that before creating a new thread to vent about yet another bus that didn’t show up, and ask “why oh why can’t I look up whether its pointless to keep standing here?” I’d go searching.

2013 can’t come soon enough.

Though “fleet fit out including on-bus visual and audio display systems” fills me with dread. Anyone ever been on the Skybus in Melbourne? Advertorial hell. If that system really is to announce “the next stop is… Insert name of street you’ve never heard of in outer suburbia, point F seemingly randomly inserted in your passage between point A and B” kill me now.

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