I’m not sure that this qualifies as news but last night I had a really poor experience in a Turkish restaurant and I hope you forgive me for being self-indulgent and ranting.
After 30 minutes seated in a fairly empty restaurant, we still had not been provided with menus. Went over and asked the bored-looking staff for menus.
Brought our own wine (it’s a BYO) had to walk to the bar and ask for an ice bucket and glasses
Nobody came to take our order. Had to walk to the bar to ask the barman to get a waiter out of the kitchen to take our order.
Ordered the $34.95pp banquet (8 people)
We were not provided with a drinks menu for those who didn’t drink the BYO wine. Those who didn’t, went thirsty…
Entree arrived – bread, dips, zucchini balls. No cutlery. Had to go to the bar to ask the barman to get someone to bring us cutlery.
Just as the cutlery arrived, so did the salad and the pide. By now the table was crowded out, the pide was getting cold because we we’d just started on the dips…
The kebabs arrived – for 7 people, not 8. We ate hurriedly – everything was getting cold.
Before we’d gotten even halfway through the meal, a young waiter brought the baklava and turkish delight – we were still eating salad and kebabs.
We stacked our own dishes because nobody came to clear the table.
They forgot to bring the coffee that was included in the “banquet”. We ate the baklava without coffee.
One of our friends went to the bar and asked about the coffee. Around 20 minutes later a waiter came to take our order.
Before we’d finished our coffee, the restaurant turned half of the lights off. It was just 10pm.
Now…I’ve eaten at this place many times before, always with fantastic service, great food, and the great belly-dancer that turns up at around 8pm on Friday and Saturday nights – in fact, we got up and danced with her. Sadly though, this will be the last time I take friends to the Turkish at Dickson. As I paid the $280 bill, I didn’t get so much as a thank you from the disinterested staff – so I commented on the poor service and mentioned that we wouldn’t come back.
The apathy was so outstanding that they didn’t even seem to care.