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Turkey Dinner

By swamiOFswank - 24 February 2008 41

I’m not sure that this qualifies as news but last night I had a really poor experience in a Turkish restaurant and I hope you forgive me for being self-indulgent and ranting.
Issues:

After 30 minutes seated in a fairly empty restaurant, we still had not been provided with menus. Went over and asked the bored-looking staff for menus.
Brought our own wine (it’s a BYO) had to walk to the bar and ask for an ice bucket and glasses
Nobody came to take our order. Had to walk to the bar to ask the barman to get a waiter out of the kitchen to take our order.
Ordered the $34.95pp banquet (8 people)
We were not provided with a drinks menu for those who didn’t drink the BYO wine. Those who didn’t, went thirsty…
Entree arrived – bread, dips, zucchini balls. No cutlery. Had to go to the bar to ask the barman to get someone to bring us cutlery.
Just as the cutlery arrived, so did the salad and the pide. By now the table was crowded out, the pide was getting cold because we we’d just started on the dips…
The kebabs arrived – for 7 people, not 8. We ate hurriedly – everything was getting cold.
Before we’d gotten even halfway through the meal, a young waiter brought the baklava and turkish delight – we were still eating salad and kebabs.
We stacked our own dishes because nobody came to clear the table.
They forgot to bring the coffee that was included in the “banquet”. We ate the baklava without coffee.
One of our friends went to the bar and asked about the coffee. Around 20 minutes later a waiter came to take our order.
Before we’d finished our coffee, the restaurant turned half of the lights off. It was just 10pm.

Now…I’ve eaten at this place many times before, always with fantastic service, great food, and the great belly-dancer that turns up at around 8pm on Friday and Saturday nights – in fact, we got up and danced with her. Sadly though, this will be the last time I take friends to the Turkish at Dickson. As I paid the $280 bill, I didn’t get so much as a thank you from the disinterested staff – so I commented on the poor service and mentioned that we wouldn’t come back.

The apathy was so outstanding that they didn’t even seem to care.

It was a real turkey of a dinner.

What’s Your opinion?


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41 Responses to
Turkey Dinner
1
KarlG 11:33 am
24 Feb 08
#

Maybe the boss wasn’t there – don’t let one poor experience ruin your day!
Just make sure the proprietor knows what happened.

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2
nyssa76 11:54 am
24 Feb 08
#

I’ll go to the Turkish Grill in Erindale more so than any other in Canberra.

An ex-student’s dad owns it and I’ve never been disappointed. I ordered it for a group lunch last week and they even threw in some dips for free.

Love the place.

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3
el ......TECortina 2 1:36 pm
24 Feb 08
#

Thanks for the heads up nyssa – I’ve always seen that place but was worried it was ‘just another run of the mill Turkish joint’.

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4
futto 1:52 pm
24 Feb 08
#

Lamb Skewers from Erindale are the best!

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5
Mike Crowther 4:09 pm
24 Feb 08
#

No attention after 30 min and you still sat there??? More patience than I my friend. I’d have taken it as a portent and been out the door. There is no shortage of good Turkish places in Canberra from the inexpensive Pide House to the grand (forget its name) in Manuka….
Never reward bad behavior.

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6
ant 4:14 pm
24 Feb 08
#

Pide House at Jamieson is always excellent, with their dusty plants! Was very disappointed with their branch in Woden though, won’t go there again.

Ottoman (the posh one in Manuka Mike was trying to think of) is now behind the Edmund Barton Building just off Kings Ave, very pretty setting and they run a fantastic cafeteria in the day for all the office workers in the area.

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7
Danman 4:33 pm
24 Feb 08
#

Turkish Delight in Belco Heights near old goodberrys is awesome.

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8
Vic Bitterman 7:27 pm
24 Feb 08
#

Agreed on the Turkish Grill in Erindale. We’ve had lunches there a few times, and there is so much food provided we always have doggy bags afterwards! The service is outstanding, and the food itself is great value.

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9
shauno 9:25 pm
24 Feb 08
#

“Turkish Delight in Belco Heights near old goodberrys is awesome.”

Sounds good I’ll have to check it out.

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10
ant 11:12 pm
24 Feb 08
#

Turkish Delight in Belo is still open? holy crap! that’s the first Turkish I ever went to, must have been the very early 80s. It was excellent.

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11
CanberraResident 11:34 pm
24 Feb 08
#

Just curious swami, you say you’ve eaten at this restaurant before with fantastic service etc. Have you ever posted on RiotACT about your wonderful experiences at this particular restaurant?

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12
swamiOFswank 12:34 am
25 Feb 08
#

Hi CanberraResident. If you read carefully I mentioned that all of my previous experiences there were great. Maybe it was just a bad night. Maybe it’s gone down the gurgler.

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13
shanefos 8:16 am
25 Feb 08
#

Baker Turk at Page Shops. $30 for a two-person banquet, more than enough (excellent) food for 4 people!
And you can get breakfast there.
Not the nicest place to dine in at though. Page Shops are pretty run down these days.

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14
CanberraResident 8:48 am
25 Feb 08
#

swami, I did read very carefully. I merely asked whether you had given this restaurant praise in the past?

You have now had no problem spraying them with a negative >30 line write-up, which is what people will remember. THAT was the main point in your rant, not the fact that it was fantastic on occasions in the past. The damage is done. I hope you’re happy. People are too quick to point out the negatives, and the positives hardly ever get the 30 lines they deserve.

Hats off to those people who give praise on this site. There’s not enough of it.

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15
VYBerlinaV8_the_one_ 9:16 am
25 Feb 08
#

There’s a Turkish Grill in Queanbeyan now, and a takeaway 2 person banquet is enough food to feed 5 hungry adults, usually with leftovers. We have gotten food from there several times now, and it’s always been great. If you get the chance, try them out.

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