Zed Seselja is shedding a tear for a property owner who didn’t keep the Revenue Office up to date with their movements:
One Canberra resident was hit with a $4,000 bill because the ACT Revenue Office did not follow up on its own undelivered mail notices, and there may be hundreds more facing similar shocks, ACT Opposition Leader Zed Seselja said today.
“Despite the Revenue Office knowing it had the incorrect address for this resident, it made no effort to find the correct address (which was available online) or contact the resident by other means,” Mr Seselja said.
“Instead, the resident was forced to pay the overdue amount and interest in full in order to refinance her home.
“The Revenue Office told the resident it has ‘hundreds’ of returned rates notices each year and can’t follow them all up.
“Not only does this put unsuspecting rate payers into potentially severe financial hardship, the ACT may be missing out on hundreds of thousands of dollars in potential revenue simply because the Revenue Office fails to follow up its own returned mail.
“This situation is both unjust and incompetent, and testament to the ACT Labor Government’s inability to manage revenue. It comes just two years after this government failed to collect $2 million in rates due to a computer glitch.