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Sunday pay parking at the Canberra Centre

By chettb 9 April 2009 55

In case anyone hasn’t noticed, the Canberra Centre has quietly started charging for parking even on Sundays and public holidays. 

Such changes need to be advertised well beforehand and users need to be consulted.  Even the signs offering free Sunday parking have not been changes and to that extent the charging appears illegal!

There is no grace period of say, 2 hours for shoppers or movie goers either. 

The question needs to asked as to how this is possible, whether ACT goverment approval was given, and the precedent it sets for other car parks in Belconnen and Woden. 

Can I suggest that everyone write to centre management as well as their local Member to ask for a reversal. 

I, for one, will no more park there on Sundays.  It must be remembered that it was orginally public land which had free parking on Sundays!

What’s Your opinion?


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Sunday pay parking at the Canberra Centre
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addicus 2:42 pm 27 Sep 11

Has rent for retail shops decreased due to the high popularity of paid parking nowadays? Maybe it has, but if not, seems like a double dip by the shopping centres. ”We’ll have your money to rent, and we’ll have yours too to use the shop we are getting rent from. While we are at it, we’ll allow for you to get booked by parking inspectors if you step out of line regarding our parking rules.” Great customer focus they have. Why let good service get in the way off massive profit. Winning!

jayskette 7:43 pm 07 May 11

Surely you must realise by now, the cost of parking in a centre is meant to represent its prestige. Canberra Centre is trying to assert itself against Westfield Balconnen.

pelican 6:02 pm 17 Apr 09

As consumers we have more power than we give ourselves credit for. If enough of us choose not to shop in Civic on Sundays due to the pay parking then the retailers will kick up enough stink to force the government to retract.

People might complain but I bet apathy will win the day. Does anyone remember the days when you could go into the Exhibitions such as Home Shows for free because essentially you were going because you wanted to make a purchase or do some research for a later purchase. Then the government started charging an exhorbitant entrance fee. It is a bit like paying to get into David Jones.

It is only we, the consumer, that can change this by refusing to attend. There is power in numbers.

jakez 5:41 pm 17 Apr 09

toadstool said :

If you have a Privileges card you get the first hour free in the Canberra Centre carparks which suits me as I rarely spend more than an hour there. However, as I found out one recent Sunday, they do not staff the office on Sundays so there is nobody to validate your ticket to get the free parking! So not only are they making extra money by charging on weekends, they are also saving on wages by having no staff. What happens if there is a problem with the automatic pay machines and there is nobody to let you out?

If you call the mobile number listed on the pay machines it goes through to security. Jesus Christ am I the only one that reads signs these days?

As for validation on Sunday, haha they probably haven’t even thought of that yet. You should call them up to confuse them.

youami 4:32 pm 17 Apr 09

toadstool said :

If you have a Privileges card you get the first hour free in the Canberra Centre carparks which suits me as I rarely spend more than an hour there. However, as I found out one recent Sunday, they do not staff the office on Sundays so there is nobody to validate your ticket to get the free parking! So not only are they making extra money by charging on weekends, they are also saving on wages by having no staff. What happens if there is a problem with the automatic pay machines and there is nobody to let you out?

I make use of my Privileges Card for the free hour but if you read the terms and conditions it does state the offer is only available when the office is staffed. If you park there out of hours (or on Sundays) you will not recieve the offer.

toadstool 3:32 pm 17 Apr 09

If you have a Privileges card you get the first hour free in the Canberra Centre carparks which suits me as I rarely spend more than an hour there. However, as I found out one recent Sunday, they do not staff the office on Sundays so there is nobody to validate your ticket to get the free parking! So not only are they making extra money by charging on weekends, they are also saving on wages by having no staff. What happens if there is a problem with the automatic pay machines and there is nobody to let you out?

jakez 12:01 am 13 Apr 09

I work for a retailer in the Canberra Centre and thus park there regularly, so I perhaps have a greater chance of seeing such notices than the regular Joe customer. This change has been advertised in numerous places for quite a while (someone above said most of March and that sounds about right). The prices are also advertised at the entrance (see below for legal information regarding carparks and contracts).

That the OP claims that the ‘Sunday Parking Free’ signs are still displayed is however a very interesting thing. OP where are these signs? There could be potential contractual/Trade Practices issues surrounding those signs.

As for approval and ‘asking permission from customers’ give me a break. In terms of asking permission, any good company would have done some economic modelling and that’s all the permission they need. You can write letters all you want however at the end of the day they are meaningless compared to numbers. The profitability of the carpark and the affect on customer numbers to the centre will be the only factors. Those are real numbers; your letter won’t be.

As for the price increases, yes they suck. I found the prices previously to be too expensive so I find these new prices frustrating. It will potentially negatively affect my patronage of the Centre and will definitely negatively affect my use of the carpark unless a better product is offered somehow that I feel is worth the extra cost.

We’ll see how that works out in the aggregate, and the results of that will dictate the future price.

Aeek said :

the big issue is that all the pricing info is at the top of the ramp. if you don’t accept it, you are supposed to reverse back down ?

No you continue and then you leave immediately. This is actually a contract law issue that is very commonly studied in law school.

The tickets (pretty much everywhere) have a grace period of probably about 10 minutes to facilitate this. If you cannot get out using your ticket as described, hit the button to talk to a carpark attendant and kindly explain to them that you do not accept the terms of the offer they are making and thus would like to leave. If they resist, kindly explain to them that you have the most expert in legal advice from your good friend jakez. If they refuse to let you out, then they find themselves in a very actionable position. Unfortunately jakez has not done the practical legal training and thus can’t represent you and get a piece of the pie though.

monomania 3:11 pm 12 Apr 09

I admit there is more manure than mature in both our posts.

vg 2:26 pm 12 Apr 09

Excellent selective paraphrasing and self-editing to try and prove your point. Take the idiot comment in the context in which it was written rather than editing to suit your agenda. Really very mature

monomania 2:05 pm 12 Apr 09

vg said :

Dopey

I was referring to myself as a 2 post nutbag, excuse the sarcasm, it may have been beyond you

you’re an idiot.

Well you’re the full set. Not only a nutbag but a prick as well.

vg 11:50 am 12 Apr 09

monomania said :

vg said :

…and (2 post nutbag) to top it of you can

(a) afford a car
(b) have enough petrol to drive to civic
(c) go to the Canberra Centre to SHOP; and
(d) whinge about $2 for 2hrs on a weekend

Get a grip

My comment was more general than the $2 fee for a Sunday. How about going to a movie at Dendy. $8 for the movie on Tuesday afternoon, $5.30 for less than 2 hours parking.

Parking during the day can be difficult in Civic unless you use the parking stations.

Why?

Well because parking areas have been closed and built over for one thing and rather than catering for the wishes of their citizens this government is trying to influence our behaviour through making parking scarce and thus too expensive for some of us.

Social amenity is only for the well heeled?

I can count my posts. 2 post nutbag? Your posts. 2

Dopey

I was referring to myself as a 2 post nutbag, excuse the sarcasm, it may have been beyond you

How about going to the movies at Dendy on a Tuesday and finding somewhere cheaper to park than at the Canberra Centre? Is it that hard, or do you insist on door to door service. Or going on Tuesday night and parking outside for free, or catching a bus into town, or walking or……..

Sorry, but if you’re paying $5.30 for parking when going to the movies you’re an idiot. Cheaper options everywhere but you’ll have to look past the end of your nose

deye 11:42 am 12 Apr 09

TP 3000 said :

deye said :

and today it was free, despite the signs saying that public holidays are $2 flat rate.

That probably has to do with the Canberra Centre being shut, so if the machines failed there would be no one would come & fix it. So you would be stuck in all night

Not all the centre was shut or I wouldn’t have been there and there were guards on duty.

monomania 11:24 am 12 Apr 09

vg said :

…and (2 post nutbag) to top it of you can

(a) afford a car
(b) have enough petrol to drive to civic
(c) go to the Canberra Centre to SHOP; and
(d) whinge about $2 for 2hrs on a weekend

Get a grip

My comment was more general than the $2 fee for a Sunday. How about going to a movie at Dendy. $8 for the movie on Tuesday afternoon, $5.30 for less than 2 hours parking.

Parking during the day can be difficult in Civic unless you use the parking stations.

Why? Well because parking areas have been closed and built over for one thing and rather than catering for the wishes of their citizens this government is trying to influence our behaviour through making parking scarce and thus too expensive for some of us.

Social amenity is only for the well heeled?

I can count my posts. 2 post nutbag? Your posts. 2

vg 9:20 am 12 Apr 09

…and (2 post nutbag) to top it of you can

(a) afford a car
(b) have enough petrol to drive to civic
(c) go to the Canberra Centre to SHOP; and
(d) whinge about $2 for 2hrs on a weekend

Get a grip

vg 8:36 am 12 Apr 09

Its been $2 for that time period for at least the last 4 years from memory. There are a gazillion free places to park in Civic. You just have to get off your ass and look if $2 destroys you.

I don’t consider myself relatively rich, just not a whinger

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