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New Technology at Coffee Guru

By issac_37 18 August 2009 24

I can’t imagine that I am the only person in Canberra who hates waiting to order my coffee. There is nothing particularly romantic about watching time slip by as the suit wearing guy in front of me changes his mind between the chai latte and double shot short black; in fact, this entire process has always made about as much sense to me as using a physical copy of the Yellow Pages to look for the phone number of a business, rather then just googling it.Now I’m going to add that thought to a confession and declare that while I did live in Canberra for four years, any serious business I did meant that I had to travel to Sydney. This allowed one to view the often-backward decisions made by the ACT Legislative Assembly…and that guy who doesn’t have a hope. Hence my recent surprise when I visited Coffee Guru to notice mHITs – is Canberra actually keeping up with developments in Sydney? mHITs was on RiotACT some time ago and allows a coffee to be ordered and paid for with an SMS from your phone. Send the SMS as you are walking to the coffee shop and it is ready when you get there; simple.

I had a look at their official site and actually noticed that Canberra has just as many participating venues as Sydney. So here sits Coffee Guru, a Canberra coffee shop that is actually embracing technology and simple ideas at a greater rate than the elected officials who run the territory. In doing so, Coffee Guru is able to serve more customers per hour (benefit for the company) and have a quicker turnaround for me (the irritated consumer who wishes that chai latte was never created, hence that suit wearing guy in front of me would have already placed his coffee order and I would be drinking my drink by now). So, well done Coffee Guru for actually caring enough about your electorate of coffee drinkers to introduce something simple they will use. Kudos for getting Canberra to embrace technology ahead of Sydney and thanks for enabling me to not spend 10 minutes of my morning tea break standing in line to order. Now, if you could just purge chai latte from your menu, I would be thoroughly satisfied…

[ED (Kramer) – sounds a little bit like astro turf, but coffe and technology flows through my veins. Now if only Coffee Guru could actually make good coffee…]

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New Technology at Coffee Guru
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roymallard 1:00 pm 23 Nov 09

Just found out mHITs are giving away an iPod to people who use mHITs at a coffee shop. More info

roymallard 9:54 pm 02 Nov 09

I use mHITs at Coffee Guru and also at Carlos @ Watson (Watson shops). I love it! No messing around with coins or change – I just take my mobile to the cafe – that’s all! Great to see a local business powering ahead. I would love to see this type of service used for parking. How cool would it be to pay for my parking by SMS! I think the ACT Government should get behind this so we can pay for our parking by SMS too. The mHITs website is pretty funky and simple to use. It is You get $5 free when you sign up.

Jazz 3:06 pm 19 Aug 09

I dont think its such a bad idea. I’m not a coffee drinker but there have been plenty of times i’ve been caught without cash to pay for a lunch or something. This is just another means of payment whether it be in advance or at the til.

It also doesnt suppose that you have to take away your coffee, just that it allows you to pre-order and pre-pay

bd84 9:12 pm 18 Aug 09

by the time people type in “skim soy lite chai late with hazelnut and half a teaspoon of sugar” they could have caught the lift down and ordered..

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