13 April 2006

Watch This Roof? Watch the Warranty!

| johnboy
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The ACT Office of Fair Trading has put out a media release explaining how the warranties from the “Watch This Roof” crowd aren’t all they are cracked up to be.

“Mr Penn was the sole director of The CRR Group Pty Ltd. That company, trading as Watch This Roof, carried out roof restoration work and gave 10 years warranties on its work. Those warranties are now worthless, as that company no longer exists. He was also a director of Canberra Roof Restoration P/L, which gave 15 year warranties. It was wound up in 1999″

They also cast doubt on the claims made about the product.

“Advertisements for Watch This Roof assert it is one of Australia’s oldest roof restorers and that the roof surfacing provides a permanent finish that will withstand whatever Australia’s harsh climate will throw at it. I asked Mr Penn to substantiate these and other claims. He failed to do so.

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As a former employee I am acutely aware of Watch This Roofs honoring of warranties of products from manufacturors that inturn withdrew products for sale and closed down. They were a small Canberra business employing locals and were crippled from big business promoting undeveloped products. Hats off to them for enduring their warraties as long as they did, I doubt many other businesses would have even tried!!!

They used to have a ‘great’ tv ad too.

Today Tonight (Helen Wellings) went after Watch This Roof a couple of years ago…..

I’m sure all the others are highly ethical, paragons of moral virtue. After all, don’t many of them use tele-marketing as one of their main ways of attracting business? Shame on you, caf!

…and here we all were thinking that roof restoration was such an upstanding, non-dodgy industry.

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