2 August 2011

ACT Policing scores 28 out of 34 on its KPIs

| johnboy
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Simon Corbell has announced the outcomes of the 2010-11 ACT Policing purchase agreement:

“I am pleased to see that ACT Policing has recorded such a positive downward trend in a range of property related offences like; rates of motor vehicle theft down by 37.3 per cent, burglary down 32.7 per cent and property damage down 21.8 per cent when compared to 2009–10 figures,” Mr Corbell said.

“It is also good to see that ACT policing has achieved or exceeded 28 of its 34 key performance indicators
which is the best result reached by ACT Policing in eight years and since the existing reporting method was
introduced.

“Crime by its very nature is cyclical, and trends can change quickly, however, there is no denying the fact that a targeted and well executed campaign by ACT Policing has seen a downward trend in several of these grass roots types of crimes, and I commend ACT Policing for their efforts in protecting the Canberra community.”

Some of the ACT Policing measures to combat property offences in the ACT include:
— the establishment of a dedicated property crime team;
— a revitalised intelligence collection and analysis effort against volume property crime;
— a focus on known recidivist offenders; and,
— the enforcement of bail conditions on known property crime offenders.

Here in the Eagle’s Nest we think that KPIs are very, very dangerous beasts to be focusing on, but it seems to be all we’ve got to go with.

UPDATE: And the KPIs are now available.

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Most of those KPIs are pretty useless as they’re too subjective and beyond the control of the AFP. Good thing someone’s payment isn’t being held against them.

KPI’s should be objective, meaningful and repeatable. The public’s perception of police is as much about the attitude adults are instilling in their kids as it is about police behavior and responsiveness. Same for traffic accidents, etc. The KPIs for police responsiveness, being time-based, seem reasonable though. Even so, you’d need to look at all possible inputs to derive any real information from these results.

If I was the AFP or the ACT Government, I’d be thinking seriously about having someone develop a better set of KPIs. Performance is about behavior and behavior can be driven by meaningful measurements.

The KPIs are interesting, especially the ones around perception of crime and self reporting of driving offenses.

kevswitchau said :

I’m sorry, are you s***ting me? As someone who is currently having their property targeted by hoons on a regular basis and who cant even get the cops to come out when they smash the hell out of my car with a rock because I cant identify them, I find it laughable and pretty bloody offensive that ACT are strutting around patting themselves on the back.
You people are a joke.

Maybe because there’s more important stuff going on than your car getting hit with a rock? Oh that’s right, KPI 34 was ‘have you found the idiots teenagers that rocked kevswitchau’s car’. Sorry, my bad.

They did an excellent job of retrieving my motorcyle that was stolen.

kevswitchau said :

I’m sorry, are you s***ting me? As someone who is currently having their property targeted by hoons on a regular basis and who cant even get the cops to come out when they smash the hell out of my car with a rock because I cant identify them, I find it laughable and pretty bloody offensive that ACT are strutting around patting themselves on the back.
You people are a joke.

Maybe you’re being targeted because you’re a knob.

What exactly do you expect would be achieved by having the cops come out? Is there some evidence you forgot to tell them about over the phone? Did you want the rock fingerprinted? If so, give yourself an uppercut.

I’m sorry, are you s***ting me? As someone who is currently having their property targeted by hoons on a regular basis and who cant even get the cops to come out when they smash the hell out of my car with a rock because I cant identify them, I find it laughable and pretty bloody offensive that ACT are strutting around patting themselves on the back.
You people are a joke.

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