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Ask RiotACT: Belconnen Markets and Wilson Parking, what’s going on?

nealg 15 February 2019 73

Last week I noticed new parking signs at the Belconnen Markets. Not sure how long they have been there but it appears the internal parking area has been allocated to Wilson Parking via their ‘Parking Enforcement Services’.

I presume this means it will become a paid parking area. The individual parking signs however are a bit confusing along with the overly wordy entrance sign of ‘terms and conditions’ that drivers are supposed to agree to when parking there. A problem with this sign is it appears only at the northern entrance to the area and there is no similar sign at the eastern entrance. This means drivers entering from the east would not have any idea of the ‘terms and conditions’ they are supposed to agree to when they park. Somehow I doubt if any drivers will read the sign of 12 ‘terms and conditions’ at the northern entrance.

A couple of the ‘T and Cs’ are interesting.

T and C no.1 says ‘You may only park your vehicle in the Car Park for the time displayed on signs throughout the carpark during one day (not per stay).’ Does this mean if you have to make 2 trips to the Markets you are not allowed to accumulate more than 2 hours in any one day if you want to park in this area?

T and C no.8 includes the statement, ‘we may use optical and listening surveillance equipment to record conversations and activities’. Under what circumstances are they allowed to use these techniques?

It appears Wilson use registration vehicle plate recognition but what authority do they have to collect any ACT registration data and owner information, and what mechanisms do they have to chase up parking fee defaulters?

It is my understanding they only have the power to refuse entry into the car park for a fee defaulter. Does this mean boom gates will be installed at the markets?

All I can see from this is profit making over shopper convenience.


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73 Responses to Ask RiotACT: Belconnen Markets and Wilson Parking, what’s going on?
A Nonny Mouse A Nonny Mouse 11:01 pm 21 Feb 19

Perhaps it will help deal with non-plug-in cars occupying the charging bays. I know one person who needed a charge and found all spots blocked by non-electric cars.

Vicki Dunne MLA Vicki Dunne MLA 10:13 am 20 Feb 19

The traders at the Belconnen Markets have long complained that people were parking in the Market's carpark all day, during the week, and reducing the capacity for customers finding a carpark. It made it harder for the traders. Maybe this is an initiative to make their life easier.

Daniel Königs Daniel Königs 2:20 pm 17 Feb 19

I love Wilson’s. They don’t have the right to collect in the ACT, so it’s basically free parking 😂

watto23 watto23 1:43 pm 17 Feb 19

Its been happening all over Canberra. I know of one person who has plenty of tickets from Wilsons. They are a plague on society. It is correct they cannot get your details from your rego plate and in the ACT they can’t clamp your tires or have the car towed unless its a safety issue. Also these T&C’s that can mean people get booked for two legitmate stays in the one day is ridiculous. It just hurts the local store owners who are often never consulted. The building owners just outsource it for a tidy profit, Wilson makes a tidy profit and the retailers and consumers get screwed over. I got booked once despite having paid, because their system was down, so they booked everyone and just relied on people appealing, which I did with a false name and made up address 🙂

    James Williamson James Williamson 2:11 am 18 Feb 19

    You sure they can’t tow or clamp? There was an article in the Canberra Times in 2017 that said they would be towing cars that had more than 10 “fines”. It included this statement: “Wilson Parking consulted with the ACT government and police before introducing the policy.”

    I hope you’re right but I haven’t seen their right to tow challenged anywhere. The sign seems to be saying they can clamp your car.

Gemi Jeffery Gemi Jeffery 12:19 pm 17 Feb 19

I, for one, will take this as a warning and make sure NOT to fo to the Belconnen Markets again.

Robbie Munday Robbie Munday 11:21 am 17 Feb 19

Its Wilson, so the answer to the profit question is... duh.

Andrew Warry Andrew Warry 9:46 am 17 Feb 19

Easy, don't go there.

Deborah Kaye Deborah Kaye 9:00 am 17 Feb 19

On another note, does anybody know what happened to the gourmet food shop at the Belco markets? The shop is empty now.

    Liz Jassó Liz Jassó 10:40 am 17 Feb 19

    They closed down. You can buy some of their leftover stock from Cooking Coordinates.

    Deborah Kaye Deborah Kaye 1:28 pm 17 Feb 19

    Thanks Liz, that’s a shame :-(

Anohs Llihpmeh Anohs Llihpmeh 8:45 am 17 Feb 19

Easing pressure on parking could be assisted by public transport. There is no practical public transport to and from Belconnen Markets, a bus stop right at the door where customers dont have to haul their often bulky purchases cross country may be a good start.

David Brown David Brown 8:33 am 17 Feb 19

I have no idea but it would not surprise me if Barr sold our parking rights to Wilson so they could make a profit from us.

    Gabi Kuta Gabi Kuta 11:45 am 17 Feb 19

    David Brown it wasn't govt parking in the first place so looks like you're just trying to blame Barr for anything you can

    Ashley Wright Ashley Wright 12:03 pm 17 Feb 19

    Gabi Kuta finally someone who understands how it works!

    David Brown David Brown 4:57 pm 17 Feb 19

    Gabi Kuta You make my heart bleed. I reckon if I go back far enough it was government land and then it was sold off.

    Ashley Wright Ashley Wright 8:11 pm 17 Feb 19

    David Brown you might have to go back to 1975. That’s about when the NCDC sold it for, get this, to build and operate a fruit and veg market! It opened in its current location in 1976 and since then has been in private hands.

    And in 1975 Andrew Barr would have been 2! Somehow I don’t think he was working for the NCDC back then and self government was still 14 years away.

    Julie Macklin Julie Macklin 8:24 pm 17 Feb 19

    Ashley Wright Easily checked. On the main page of Belconnen Markets..."Keeping it Fresh since 1976 ".

Grimm Grimm 8:10 am 17 Feb 19

It means that unless they install boom gates, you can park for free and ignore their fake fines.

Chris Hoare Chris Hoare 8:08 am 17 Feb 19

Yeah paid parking sucks.

But what about the workers?

I avoided paying parking at work at the mall for years, only one a-hole tried to stop in front of me like I was going to reverse and pay..

Why should anyone pay at their own workplace?

Tina Deasey Tina Deasey 8:04 am 17 Feb 19

Wilson’s have been at the markets for a while from my experience

Michael Blythe Michael Blythe 7:03 am 17 Feb 19

As Wilson are NOT police or law enforcement, they cannot issue “fines”. So if you get one by these parasites by all means ignore it. That said, they can and will try to ban you from their carparks. In any case the Fyshwick markets are better.

JC JC 6:38 am 17 Feb 19

The comments on Facebook really make me wonder. Do these people not actually understand who owns what? Like simple fact the carpark our the front of the market is owned by the market. That’s why that carpark is free but the government one next to the Winchester centre you need to pay.

And do they not understand that the likes of Wilson’s don’t own the carparks but are contracted by the owner?

    JC JC 1:12 pm 17 Feb 19

    Out of interest did they leave the notice on the window or mail it to you? Reason I asked is there is some conjecture that the plate recognition system they just drive by and don’t leave notices.

    Also as per the sign, you will find the conditions say you only get two hours per day and by parking you agree to those conditions.

    And interestingly even in free government spots there are limitations on returning to the same area on the same day. Probably something people will get stung with as the government starts to use plate recognition for enforcement.

Andrew Zarb Andrew Zarb 11:57 pm 16 Feb 19

Everybody knows you just don't pay the "fine" and they have no way of tracking you down.

justonevoice justonevoice 11:25 pm 16 Feb 19

Wilsons are rotten. We were booked for making 2 visits to the same car park in the day by Wilsons. Total time was less than 2 hours. They take photos during the day and dont account for people may have left and come back. We had proof we couldnt be there for 2 hours in total but they wouldnt listen. we just didnt pay the fine and was happy to challenge it if they took us to court. 2 photos during the day does not mean you have been there 2 hours. Also I believe they cannot get details of the car owners, so very limited in chasing you.

    JC JC 6:30 am 18 Feb 19

    Out of interest did they leave the notice on the window or mail it to you? Reason I asked is there is some conjecture that the plate recognition system they just drive by and don’t leave notices.
    Also as per the sign, you will find the conditions say you only get two hours per day and by parking you agree to those conditions.
    And interestingly even in free government spots there are limitations on returning to the same area on the same day. Probably something people will get stung with as the government starts to use plate recognition for enforcement.

    justonevoice justonevoice 8:47 pm 18 Feb 19

    left on the windscreen. They cant get my address as they cant access the car rego details. You do get 2 hours per day- the keyword being PER DAY. If they are only taking photos at points in the day how can they know if it was a second visit with less than 2 hours. My parking was less than 2 hours in total.

Stephanie Norris Stephanie Norris 11:21 pm 16 Feb 19

This is probably to protect bonafide 'shoppers' and stop people who park there all day ......

Don't stop supporting the local businesses there ...

Roger Davis Roger Davis 11:04 pm 16 Feb 19

I don’t pay for parking.

Jess Aan Jess Aan 11:01 pm 16 Feb 19

Wilson parking signs are rude and belligerent. Loathe them!

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