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Australia Post – Getting Parcels delivered

By smarttdj 23 March 2012 47

I live in the Oracle apartments in Belconnen.

Does anyone else living in an apartment in either Belconnen or Canberra seem to have problems getting parcels delivered?

In my case the deliverer doesn’t seem to even leave a card saying they’ve called, which means I have no way of knowing whether or not I’ve received something.

Anyone else with this problem or is it just me?

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47 Responses to
Australia Post – Getting Parcels delivered
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garydlum 4:03 pm 11 Jul 14

I’ve just registered with Australia Post Parcel Collect so I get a street address for deliveries. I ordered a Blu-ray box set from Amazon. It accepted the Australia Post Parcel Collect address. I’ve just been called by Amazon deliveries in Australia and they told me Australia Post will not permit them to deliver to Parcel Collect street addresses. I live in apartment and work 7 am to 5 pm. My employer does not permit deliveries of personal parcels at work. My options are just use my residential address and hope a card is left and I pick up from some warehouse or I just don’t shop from Amazon anymore.

JessP 5:06 pm 31 Mar 12

geekette said :

According to the letter in my Queanbeyan PO Box, from Tues 10 April, the new Queanbeyan Post Office at 148 Crawford St will have “a 24/7 zone that contains … parcel lockers for post office box customers..accessible outside of business hours”

‘Yes, Belconnen has this and has been using it for years. Works well (providing they put the key to the parcel locker into your PO box so you know its there – I have had that happen as well).

Great for parcels that don’t need a signature but useless for those that do.

geekette 2:23 pm 31 Mar 12

According to the letter in my Queanbeyan PO Box, from Tues 10 April, the new Queanbeyan Post Office at 148 Crawford St will have “a 24/7 zone that contains … parcel lockers for post office box customers..accessible outside of business hours”

Katietonia 12:17 pm 27 Mar 12

Felix the Cat said :

My postie is great no complaints. Well one very minor grizzle, if I get an attempted delivery and I’m not home the driver leaves the card tucked in my front screen door which advertises the fact that nobody is home. They used to leave the card in the letterbox which was a better idea but I think for some reason it is policy now to leave it at the front door.

They have to do this to prove that they attempted delivery at the door.

Katietonia 12:13 pm 27 Mar 12

Try sending a tweet to the Australia Post account, they are very helpful here is the link to the contact form:

I suggest sending a complaint through that form so they can investigate the contractor. Doing this has actually worked for me and I do get mail delivered properly now.

JessP 10:50 am 27 Mar 12

Mr Evil said :

Holden Caulfield said :

JessP said :

I also have a PO box in Belconnen and have probelms even getting a card there, to tell me there is a parcel (that needs to be signature before delivery) for pick up. I have had a couple of embarassing incidents with them over the last tfew months where, after not receiving a parcel for several weeks (and checking with the PO staff in the mornings continually over that period) I have complained to the sender of the parcels only to be told (by the person/company sending the parcel to me) that the parcel is in fact waiting for collection and of course they would have placed a card in the PO box to tell me……..

I have had a GPO Box for almost 20 years now (great for when I was share housing back in the day and moving around a bit) and can’t recall ever missing a parcel notification when I was expecting one.

Yeah the parking is not great in Civic, but I usually swing past on my way to work, around 8am when the service door opens (just to left of main entry), and find that pretty reliable.

Seems odd that you’re getting dud service with a PO Box setup.

I too have a Post Office box at the GPO, and while I find them normally very reliable as far as carding parcels is concerned, recently I have had at least two incidents where they’ve had my parcel sitting out back, but never left a card for me. For example, I was handed an item today that was actually dated as being delivered to the GPO on the 13th March – without it ever having been carded to my box.

They obviously have their B-Team on duty in the GPO mail room at the moment, and it’s really noticeble when you go to the mailroom counter before 9am! The Asian lady who used to work there knew exactly where everything was, but the bloke and sheila currently on duty there seem to have no idea, and actually look completely puzzled most of the time!

And to the person who said that Amazon won’t send to a PO Box: I get all my Amazon parcels sent to my GPO Box, no problems at all.


Our local Post Office where our box is (Belconnen), used to be very very good but the standard has gone down over the last couple of years. Seems to be a lot more casual staff, who have a very casual attitude!

VYBerlinaV8_is_back 10:23 am 27 Mar 12

We have an Indian guy who delivers parcels, and he always knocks on the door, and has time for a quick but friendly hello. Top bloke.

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