Skip to content Skip to main navigation

Lifestyle

Part of the Canberra community
for over 30 years

Bag Checks at Retail Stores

By bearlikesbeer - 28 November 2008 158

Is it just me, or is anyone else in Canberra getting sick of sales staff and security guards requesting to look in their bags when when leaving a shop?  Nearly every store I frequent has adopted this policy in some form, and most of them don’t seem to understand that there is a Code of Practice for such procedures.  Instead, they seem to make up the rules as they go, calling it “store policy” or “conditions of entry”.

I have found that many ACT retail stores are unaware of, or don’t care, that they are regularly violating this code by failing to advise patrons that bag checks are conducted in the store, or failing to conduct bag check in accordance with the code.

Tags

What’s Your opinion?


Post a comment
Please login to post your comments, or connect with
158 Responses to
Bag Checks at Retail Stores
sepi 4:18 pm 28 Nov 08

probably you look harmless and unlikely to argue with them, so they are asking you not the scarier people.

A Tadpole Drinking 4:18 pm 28 Nov 08

About 15 years back when I used to get hot under the collar about such things I always refused to allow them to access my bag because at that time the ACT legislation didn’t allow for it. When the supervisor was called he would say that if I didn’t comply I would be banned from their store (it was usually Big W) I pointed out to them that they weren’t permitted to do this in the ACT. Occasionally they would quote the legal basis to me from the “cheat sheet” held at each check-out and I in turn would point out that they were quoting NSW legislation – could they show me the equivalent for the ACT at which point they would “make an exception” and allow me to go.

I note that the Code Of Practice Bearlikesbeer has linked to refers only to NSW.
Anyone know what the current legal situation for the ACT is?

tylersmayhem 4:18 pm 28 Nov 08

I still this it’s unbelievably bizarre that stores require this here in Canberra. I have travelled to several part of the world, and NEVER have I seen this policy…ANYWHERE!

Then again, I haven’t seen the type of aggression towards cyclists or mindless driving anywhere else in the world either. Perhaps they all will just stay in the Only In Canberra basket.

bearlikesbeer 4:15 pm 28 Nov 08

I’ve never been keen on the “if you have nothing to hide” attitude, and besides that, it’s my right under the code to refuse a bag check if I want to. And in return, it’s the store’s right to ask that I don’t return. Sounds prefectly reasonable to me. They have to learn to take no for an answer. If they think I’ve stolen something, then they should call the police.

Dante 4:10 pm 28 Nov 08

Why not present your bags for inspection before you get asked? It’s only an issue if you’ve stolen something, and the people who try to avoid the guards look dodgy as hell, attracting more attention.

bearlikesbeer 4:07 pm 28 Nov 08

Holy cr*p! You’re right Mr Evil… I do look like Skasie!

Mr Evil 4:05 pm 28 Nov 08

bearlikesbeer said :

futto said :

i never get asked…ever. You must look dodgy.

Heaps dodgy. I’m a clean shaven, skinny, baby faced white guy in his thirties wearing a golf shirt and boat shoes, with a store receipt in hand. I’ve got “bad news” written all over me.

That’s what Christopher Skase looked like – no wonder the shops give you such a hard time! 🙂

Maybe you should filled to the gills with tequila and carrying a knife when you go shopping?

bearlikesbeer 4:01 pm 28 Nov 08

niftydog said :

I can only think of three places this occasionally happens to me – JB and Big W in the city and K-mart in Belco. The only one’s that insist are JB, the others don’t seem to care if you just walk on by.

Which stores are you frequenting, if you don’t mind me asking, bearlikesbeer?

Some of the JB stores are the worst. They don’t seem to explain the bagcheck rules to their security staff, which often results in me having a go at management over what really should be a straight forward procedure, ie I refuse a bag check, and the staff politely ask that I not return to the store if I’m not going to adhere to the conditions of entry. Instead, I get an earful about how much stock they lose, how I’m being a cheeky b*stard, etc.

bearlikesbeer 3:57 pm 28 Nov 08

futto said :

i never get asked…ever. You must look dodgy.

Heaps dodgy. I’m a clean shaven, skinny, baby faced white guy in his thirties wearing a golf shirt and boat shoes, with a store receipt in hand. I’ve got “bad news” written all over me.

niftydog 3:56 pm 28 Nov 08

I can only think of three places this occasionally happens to me – JB and Big W in the city and K-mart in Belco. The only one’s that insist are JB, the others don’t seem to care if you just walk on by.

Which stores are you frequenting, if you don’t mind me asking, bearlikesbeer?

bearlikesbeer 3:51 pm 28 Nov 08

“Having been a staff member a few years back in a place that did checks, it was usually just as uncomfortable for the staff member as the customer.”

Deye – May I ask how you handled the situation of a customer refusing a bag check?

futto 3:50 pm 28 Nov 08

i never get asked…ever. You must look dodgy.

bearlikesbeer 3:49 pm 28 Nov 08

I have also noticed that if I visit a particular store in my suit, I don’t get asked, but the same security guard jumps at me if I’m in shorts and sneakers. Must be the uniform of the common criminal.

Heavs 3:43 pm 28 Nov 08

Yeah – but how about that overpriced pizza …

deye 3:39 pm 28 Nov 08

I find most places have the sign, then don’t check. Or if you offer them the bag to look at they just wave you through.

Having been a staff member a few years back in a place that did checks, it was usually just as uncomfortable for the staff member as the customer.

1 2 3 11

Related Articles

CBR Tweets

Sign up to our newsletter

Top
Copyright © 2017 Riot ACT Holdings Pty Ltd. All rights reserved.
www.the-riotact.com | www.b2bmagazine.com.au | www.thisiscanberra.com

Search across the site