The Best Food Delivery Services in Canberra

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Easi Delivery Canberra has more than 300 restaurants on its books and is one of Canberra’s most recommended food delivery services. Photo: Michelle Kroll.

There’s no hero quite like a food delivery service when you’re starving hungry and can’t be bothered to get off the couch and see what’s in the fridge.

Loved by public servants burning the midnight oil, sleep-deprived new parents and hungry students alike, food delivery service providers make it even easier to enjoy the food you love, without having to leave the house.

But how do you avoid ending up with overpriced, cold food that’s delivered an hour later than you expected? In this article, we’ll outline what to look for in a great food delivery service and share where to find the best in Canberra.

What makes a great food delivery service?

While many food delivery service providers partner with the same restaurants, your experience may vary depending on delivery speed, cost and with how much care your food is handled.

That’s why we recommend keeping the following in mind when choosing a food delivery service.

  • Prompt delivery. If you want your food delivered to your doorstep as soon as possible (to be honest, who doesn’t?), then you want a delivery service that’s fast and reliable. Does the service have enough delivery staff to meet demand during peak times? Don’t be afraid to compare delivery estimates for the same restaurant through different providers.
  • Reasonable delivery fees. Delivery fees should be comparable with other providers. If you’re getting charged more than $10 for delivery, consider looking elsewhere.
  • Wide range of partner restaurants. Some food delivery services have more partner restaurants in certain parts of Canberra than in others. If you’ll be ordering food regularly, and you’d like to order from the same delivery service, look for one that has plenty of variety.
  • Food shows up hot and intact. No one wants to eat a squashed banh mi or deal with soggy spring rolls. Check online reviews to make sure the food is packaged adequately and transported with care (some restaurants provide their own drivers, while others opt to use drivers from the delivery service, so be sure to research both the restaurant and the delivery service before making a decision.)

The best food delivery services in Canberra

RiotACT’s editorial team has combed through 20 years of on-site comments to compile a list of the most recommended businesses according to you.

To be listed in our Best of Canberra series, each business needs to have consistently received positive feedback on RiotACT and Facebook as well as maintaining a minimum average of 4/5 stars on Google.

Easi Delivery Canberra

Easi Delivery Canberra

Easi is one of the most popular food delivery apps in Australia, bringing gourmet food from 12,000+ restaurant partners to its customers’ doorsteps. Easi is now serving more than 1 million hungry customers in Melbourne, Sydney, Adelaide, Brisbane, Perth, Hobart and now Canberra.

Easi opened for business in Canberra in January 2019 and strives to provide premium service to its customers without the hassle. That’s why its motto is, “If it’s Easi we will make it easier.”

Competitive prices aside, one of the things that makes Easi great is that delivery is free within a 50km radius of the restaurant, which means it delivers to places like Bungendore, Queanbeyan and Murrumbateman.

Follow Easi on Instagram: @easicanberra

Uber Eats

If you’ve used ride share service Uber, chances are you’re familiar with its sister business, Uber Eats. Using your Uber account, you can order from hundreds of restaurants via an app on your smartphone or your computer browser. You can also track your order when it’s on the road, which, while perhaps unnecessary, sure is fun.

Here in Canberra, you can order just about any cuisine from Uber Eats, from Indian, Vietnamese, Middle Eastern, and Japanese to fast-food favourites like the Chicken Shop, McDonalds, and Grill’d.

Menulog

What sets Menulog apart from competing food delivery services in Canberra is its rating and review system. This can give you valuable insight into not only how the food will taste, but whether or not it will show up hot, cold, ready-to-eat, or totally dismantled.

Many restaurants listed on Menulog also offer discounts for your first order, some even as high as 20 percent off.

Deliveroo

If you live close to the city centre, Deliveroo often delivers on bike – making it a speedier choice during peak hour when the roads are busy. And while Deliveroo once only serviced a small part of Canberra, its offerings – ranging from Italian, American -style burgers, and fish and chips, to Chinese, Mexican, and more – are also available in the suburbs.

Which food delivery service do you use?

Thanks to our commenters who have provided insightful feedback. If you believe we have got it wrong, please let us know.

Have you had experience with any of the food delivery services listed above? If so, share your feedback in the comments below.

Frequently Asked Questions

How much does it cost to have food delivered?
Many factors determine the price, including where you live and the amount of food you order. Some food delivery services only cover certain areas (most specify on their websites) and, generally, the closer you are to a restaurant the lower the delivery fee (some delivery is free within a certain radius). If you’re getting charged more than $10 for delivery, consider looking elsewhere.
What if my food doesn’t arrive?
Check out the return policy on the food delivery service website for how the situation will be handled if your food doesn’t arrive. You should expect to be 100 per cent reimbursed. Some services have customer care teams who can help. You should, as a minimum, check for a contact email address on the website.
Can I place orders in advance?
This varies service by service. It’s best to trawl through websites to see how the service works.
What if my order is late?
Some services allow you to track where your order is online. Sometimes things outside of a rider’s control can cause a delay so a bit of patience goes a long way. Sometimes drivers will call your mobile with an update. Don’t hesitate to contact the service if your patience is being tested.
How do I order through a delivery service?
Most have apps you can download for free on the App Store and Google Play. It’s usually easy to sign up once you’ve completed the download. Keep your eye out for special offers!

What's Your Opinion?


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23 Responses to The Best Food Delivery Services in Canberra
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Evil_Kitten Evil_Kitten 12:49 am 29 Jul 13

cantdance said :

It doesn’t matter where your healthy food comes from , a service like this is beneficial for many people.

It’s probably not going to be particularly healthy – unless you’re comparing it to Maccas. Restaurant quality implies to me that it’s restaurant food, which is usually tasty and rich and delicious and something you do as a treat or special occasion. Not often overly “healthy”.

To the OP, there’s a place that does a similar thing in Sydney. They slow cook one meal that changes each time. $10 delivered or $9 pick up. https://www.facebook.com/HungryMondays or http://www.hungrymondays.com.au/ for non Facebookians.

poetix poetix 9:21 pm 28 Jul 13

cantdance said :

Great idea, all the best with it.

For those who think it’s ‘sad’ that some people would use this service, my cousin lost his arm in an accident a year ago and lives alone – therefore he finds it extremely difficult to cook a meal with one hand. He orders in much of the time, and a service like this would be great for him.

Some people just don’t cook well – me included. It’s not a character flaw, we all have poorer skills in something!

It doesn’t matter where your healthy food comes from , a service like this is beneficial for many people.

Obviously I didn’t have your cousin in mind when I said this proposal seems sad. I just meant that the time pressures on people often take away the ability to enjoy simple pleasures, and we seem to spend so much more money on basic things.

I wonder how much cooking programs have created unrealistic ideas of what we should be eating. The fixation on ‘cooked’ food interests me too.

OP did ask us to give our opinions for or against.

Masquara Masquara 8:54 pm 28 Jul 13

I really hope the business gets off the ground and works for you.

Some suggestions for the market here in Canberra: do have proper vegetarian options (and vegan); have gluten free options; and use free-range eggs.

cantdance cantdance 7:51 pm 28 Jul 13

Great idea, all the best with it.

For those who think it’s ‘sad’ that some people would use this service, my cousin lost his arm in an accident a year ago and lives alone – therefore he finds it extremely difficult to cook a meal with one hand. He orders in much of the time, and a service like this would be great for him.

Some people just don’t cook well – me included. It’s not a character flaw, we all have poorer skills in something!

It doesn’t matter where your healthy food comes from , a service like this is beneficial for many people.

aleayr aleayr 6:53 pm 28 Jul 13

MERC600 said :

kakosi said :

A lot of people already do order meal deliveries in Canberra – an example is liteneasy and it costs about $148 for breakfast, lunch and dinner per week. They include frozen mains and fresh and frozen lunches and breakfasts with fresh fruit.

I’d love a service that supplies restaurant quality meals as home deliveries.

Any idea on the time contract you sign with Lite Easy ?

There isn’t a contract period. Just order what you want, whether thats the whole hog (breakfasts, snacks, lunch, dinner), just dinners or something in the middle, I find it great. You can set it up to automatically have a new delivery every “x” weeks, or just order ad hoc.

MERC600 MERC600 12:46 pm 28 Jul 13

kakosi said :

A lot of people already do order meal deliveries in Canberra – an example is liteneasy and it costs about $148 for breakfast, lunch and dinner per week. They include frozen mains and fresh and frozen lunches and breakfasts with fresh fruit.

I’d love a service that supplies restaurant quality meals as home deliveries.

Any idea on the time contract you sign with Lite Easy ?

kakosi kakosi 10:37 pm 27 Jul 13

A lot of people already do order meal deliveries in Canberra – an example is liteneasy and it costs about $148 for breakfast, lunch and dinner per week. They include frozen mains and fresh and frozen lunches and breakfasts with fresh fruit.

I’d love a service that supplies restaurant quality meals as home deliveries.

EvanJames EvanJames 10:32 pm 27 Jul 13

I know several people who subscribe to the service of those diet food companies, and anecdotally hear of people, often young blokes, who also sign up for it, who’re not on diets.

We’re becoming more and more like America. They hardly cook.. they have kitchens but “cooking’ is heating stuff up, mostly. It’s really sad to see.

s396 s396 7:22 pm 27 Jul 13

So gourmetdinnerservice.com.au?

bearlikesbeer bearlikesbeer 7:04 pm 27 Jul 13

I’m too fat and difficult to appreciate Lite n Easy.

Roundhead89 Roundhead89 5:44 pm 27 Jul 13

There is a gourmet Italian restaurant called Domino’s which does pizza and offers a delivery service. Unlike the more snooty restaurants, they still have Hawaiian pizzas.

scorpio63 scorpio63 4:13 pm 27 Jul 13

apologies for the typo “their” staff

scorpio63 scorpio63 4:10 pm 27 Jul 13

The Riverina have had this operating for a number of years successfully.

Always ensure that your trays and/or packaging materials are cleaned thoroughly using commercial cleaners and never leave meats and seafood products out for too long during change of weather. Many businesses who are starting off make this mistake when they have not trained up there staff on those two issues.

Best wishes on the success of your Business; don’t forget the leftovers for the Yellow Van to collect!

MERC600 MERC600 3:11 pm 27 Jul 13

Would certainly have a look ,, as I’m going to also have a look also at that diet mob That Madam Cholet has mentioned; the bext time I see their add on the telly.

bigred bigred 12:50 pm 27 Jul 13

A great big hearty stew or lamb shanks with vegetables for say six On a fortnightly basis for say $120-150 and I would pay attention

Masquara Masquara 12:29 pm 27 Jul 13

Benita is talking through her hat. You can’t get a wholesome meat meal delivered in LA for five bucks!!! Large plate of healthy salad in LA from a takeaway bar, sans delivery: $15-$17. Add delivery cost to that at the US minimum wage, then triple that delivery component for Australian standards.

Canberrans should expect to pay $20-$25 for a single healthy homecooked meal delivered in Canberra. Cheaper presumably for a regular delivery contracted for a few weeks ahead.

poetix poetix 12:18 pm 27 Jul 13

No, not for me, I’d rather just eat avocado on toast with a side of wine.

Something about this idea strikes me as really sad; are we really that busy?

When I’m out of avocado and bread I’d rather go out, anyway, and have some fun.

Madam Cholet Madam Cholet 11:51 am 27 Jul 13

$5 is not going to get a fresh meal prepared and delivered. I believe that those diet companies deliver a weeks worth of meals for around $100 or slightly more. They include morning and arvo snacks and what not, and I am advised that they are quite tasty and enough for one person. I would expect they are frozen.

Good idea, but in Canberra it’s going to be hard to make it work unless you focus on overworked Hugh ranking public servants who don’t know how to work their kitchen appliances.

During the day I would expect that most people appreciate the 15 minutes they might spend away from their desk preparing or procuring their lunch. Not sure if many workplaces would have adequate kitchen facilities – a small micro, coffee machine and bar fridge is as good as it gets in our place.

Here’s my idea – healthy food for kids birthday parties. I can’t tell you how much my heart sinks when I encounter caramel slice laid out for 4 year olds at a Sunday morning party.

Felix the Cat Felix the Cat 10:32 am 27 Jul 13

benita_449 said :

Yes please – 3-4 times a week. 5-10 menu choices. Mostly mains for me. $5-10 each (depending on type and quality of meat – less for random cuts or chicken, more for steak etc)
Used these in L.A. and am surprised it hasn’t arrived in Canberra yet due to the large number of transient and young professionals.

Um…seriously, you are only prepared to pay $5? You can’t even get a frozen meal from Colesworth or a crappy pizza from Dominoes for thst sort of money, let alone a freshly cooked meal delivered to your house.

Wily_Bear Wily_Bear 10:06 am 27 Jul 13

If such a service proved cost effective for a family, I would use it three to four times a week on an ongoing basis. Much would depend on delivery times being outside usual working hours, and at least twenty different mains. I would be prepared to pay around $40.00 per day for three main meal serves, no desserts or starters

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