The best mobile phone repair services in Canberra

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mobile phone repairer

Where are the best mobile phone repair services in Canberra? Photo: File.

In this day and age, we can’t live without our mobile phones. So, if yours breaks, you’ll want to get it fixed as soon as possible.

Unfortunately, finding a mobile phone repair service that’s both reliable and affordable is no easy task. In fact, many of us have had experience with shoddy repair jobs that cost an arm and a leg and just don’t last.

To help you on your search, we’ve done a little snooping and come up with this list of a few things you should look out for in a great mobile phone repair service, as well as a guide to the best ones in Canberra.

What makes a great mobile phone repair service?

Not sure what you’re looking for in a mobile phone repair service? Here are a few starting points:

  • Specialist technicians. Smartphones and tablets are complex electronics that require expertise. Look for a mobile phone repair company that’s run by technicians with real knowledge and experience.
  • Affordable services. No one wants to overpay for a service. The best mobile repair services in Canberra are affordable.
  • Fast turnaround. Like we mentioned above, most of us can’t live without our phones for long. You want a repair service with a quick turnaround – guaranteed.
  • Long-lasting repairs. What’s the point of getting your phone repaired if it’s only going to break a few months down the track?
  • Great customer service. You should feel comfortable and confident in your technician’s ability to make the necessary repairs. You should also feel like you can approach them with any questions or concerns.

The best mobile phone repair services in Canberra

RiotACT’s editorial team has combed through 20 years of on-site comments to compile a list of the most recommended businesses according to you.

To be listed in our Best of Canberra series, each business needs to have consistently received positive feedback on RiotACT and maintain a minimum average of 4/5 stars on both Google and Facebook reviews.

iFixPhones

iFixPhones promises hassle free service and competitive pricing for all repairs, and go the extra mile for your convenience by offering a free quote, a 30-minute guarantee on most iPhone repairs, free pick-up and delivery service across Canberra, and a 6-month warranty on all repairs.

See what Facebook user Maddie Jane Davis had to say about their experience with iFixPhones in this review, “I could not recommend Louie enough, he was incredibly fast with the repair of iPhone 6 Plus and worked out a time that best suited me as quickly as possible. Great customer service, 5 out of 5 stars. Thank you for your expertise and knowledge and extra advice!”  

Mobile Experts

Mobile Experts provide door-to-door repair services at a customer’s home, office or school. Highly trained technicians offer fast 30-minute repairs, where possible, and a six-month warranty on repairs. Services include broken screen, back glass and battery replacements, as well as charging problems and liquid damage repairs.

Joseph Marshan wrote on Google, “Got my Pixel 4 screen fixed in less than an hour … charged me $150 less than another repair company. Comes with six-month warranty …”

HappyTel

The team behind Happy Tel understand just how important your mobile device is in your personal and business life. That’s why they work hard to make the repair experience quick, easy, and reliable. Incredibly, the technicians at Happy Tel repair more than 2,500 mobile phones across the country each and every day.

Belinda Crooks, writes in their Google review, It was hard to hear as the speaker in my phone had got lots of build-up in it. These guys took the time to clean it for me & it now works as good as new! And they didn’t charge me as they said it didn’t take much time. Totally recommend these guys to anyone, so happy!”

Seki Gadgets

Seki Gadgets takes the headache out of broken phone repairs, offering fast service, quality parts, an experienced team and no hidden charges. The company is a third-party repairer of iPhone, Samsung plus all other major brands of mobile phones, laptops, tablets and desktop computers. Express repair services are offered and all repairs have a 180-day limited parts and labour warranty.

On Google, Aditya Dwivedit wrote, “Great value-for-money and also provided good tips to extend and maintain my old phone’s life.”

Express Phone Repairs

Express Phone Repairs promises fast results and total convenience. They’ll come out to your home or office and pick up your phone for you – no need to leave the house! The technicians at Express Phone Repairs can troubleshoot and fix all issues affecting smartphones and tablets from all major manufacturers. What’s more, they also do carrier unlocking, so that you can secure a better mobile phone plan.

As Google reviewer Abdul Saeed Thaheem writes, 5 stars. One of the most reliable, professional and friendly team. Fast and great service. Thanks for your help!”

Need more help with your devices? Check out our article on the best computer repair services in Canberra for a helpful guide.

Your experience with mobile phone repair services in Canberra

Thanks to our commenters who have provided insightful feedback, if you believe we have got it wrong, please let us know.

Have you had your phone in Canberra? We’d love to know how it went. Share your experience in the comments section below.

Frequently Asked Questions

How long does phone repair take?
This depends on the issue – hardware problems like a broken screen or blocked speakers, for example, usually take around 30 minutes to repair, while software issues can take a bit longer.
Is it worth replacing my phone screen?
Yes. Repairing a broken screen will never cost as much as an entirely new phone, but if you’re not sure, the technician should be able to give you a quote before you book in.
Is my phone safe if I leave it at the repair shop?
Absolutely. While technicians may require your passcode in order to test software functions like Bluetooth and camera, they are not allowed to and will not access your private data.
Do mobile phone repair shops use original parts?
No. Most mobile phone companies like Apple, Samsung and Sony do not manufacture or sell parts – they are only design and engineering companies. Therefore, mobile phone repair shops need to purchase parts from vendors who also sell to those companies in order to find parts that are compatible with your phone.

What's Your Opinion?


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137 Responses to The best mobile phone repair services in Canberra
srcyb srcyb 4:50 pm 02 Mar 15

As a fellow Samsung user I HIGHLY recommend Mobile Repair Central near Big W at Woden.

I smashed my screen and got a worse than rubbish $350 replacement from Universal Phone Services in Canberra Centre. When I told them the repair hadn’t worked properly and the screen now had ‘dead zones’ they told me it would cost another $200 to fix :/ I decided to try Mobile Repair Central and
go with a ‘refurbished’ screen as it was much cheaper, but when I wasn’t happy with how that turned out, gave me a great price on a new one and did labour for free. I had some problems with it over a year later and they then fixed it for free. Great service and really helpful.

maxblues maxblues 8:28 am 14 Nov 13

Ben_Dover said :

Thanks to all who replied sensibly.

It’s now with Happytel at Belco, will feed back on the job they do.

Good to see you getting back into the Act, Bendy…any chance of the promised feedback?

HenryBG HenryBG 8:48 pm 27 Oct 13

maxblues said :

The mystery of the cracked phone and the missing Dover…

I reckon the old bugger is starting to feel his age.

Maybe you could get a bigger screen and stronger glasses, BenD ?

maxblues maxblues 2:40 pm 27 Oct 13

The mystery of the cracked phone and the missing Dover…

maxblues maxblues 7:32 pm 01 Oct 13

Ben_Dover said :

Thanks to all who replied sensibly.

It’s now with Happytel at Belco, will feed back on the job they do.

Dear Hon Mr Dover Esq, what happened to the feedback on HappyTel? Did it have a happy ending?

justin heywood justin heywood 10:56 pm 19 Sep 13

DUB said :

Ben_Dover, Universal is owned by Israelis, if I were you I’d go with other suggestions.
Be selective not just price wise, but also think of WHO owns the business before you support it.

WTF?

La_Tour_Maubourg La_Tour_Maubourg 10:13 pm 19 Sep 13

Do not even think of Universal in Woden.. Phone screen damaged and replaced however furthe problems arose. Upon taking the phone to the phone place outside Big W Woden, they revealed to me that the battery and other internals has been salvaged and replaced with cheap aftermarket parts.

The repairer in Gungahlin Woolworths building..the kiosk is also dodgy. Screen also replaced there by a crap screen that slides off. The touch sensor was also out of sync for a while.

Cash only and no receipt.

Are the genuine parts being stripped and sent to Israel?

T1G3R T1G3R 3:36 pm 19 Sep 13

I know im late to the party but philip station in woden across the burger joint and nandos n what not are GREAT! Friendly service, looks after u, warranty provided, very fast service. My samsung s3 screen was heavily damange and he replaced it at a decent price (the lcd’s are crazily over priced for sammies) in less than 20 minutes. Gave me a discount and screen protector. I am a very happy customer!

Ben_Dover Ben_Dover 5:33 pm 17 Sep 13

Thanks to all who replied sensibly.

It’s now with Happytel at Belco, will feed back on the job they do.

Hessa_Luna Hessa_Luna 2:45 pm 17 Sep 13

One dark day my darling youngest son dropped my ipad and the screen shattered. Angelo at GeekLABS did a great job replacing the screen. It was ready the next day I think, and the cost was reasonable too. I’m sure they replace screens for phones and would probably do Samsungs. They do all sorts of computer repair work, and I had a laptop repaired by them about a month ago. They are in Fyshwick now, if that is not too far for you to go?

qbninthecity qbninthecity 1:03 pm 17 Sep 13

jett18 said :

DUB said :

Ben_Dover, Universal is owned by Israelis, if I were you I’d go with other suggestions.
Be selective not just price wise, but also think of WHO owns the business before you support it.

I have used these guys many times and recommended their services to others who have been extremely happy with price and service. They are professional and offer you advise and honest opinions.
So, please Ben_Dover, enlighten us all as to why their nationality makes a difference in whether they are proficient in their business and service.

Hmm, well I’ve found the complete opposite with Universal Phone Services. First time the phone was bought in, whatever they claimed to have done didn’t fix the issue, and then after taking it back they somehow managed to “misplace” said phone. Days later get the phone back and the issue still not fixed, took the phone straight upstairs to Happytel and the issue was resolved in minutes and have no further issues since.

Pitchka Pitchka 12:42 pm 17 Sep 13

jett18 said :

DUB said :

Ben_Dover, Universal is owned by Israelis, if I were you I’d go with other suggestions.
Be selective not just price wise, but also think of WHO owns the business before you support it.

I have used these guys many times and recommended their services to others who have been extremely happy with price and service. They are professional and offer you advise and honest opinions.
So, please Ben_Dover, enlighten us all as to why their nationality makes a difference in whether they are proficient in their business and service.

Learn how to quote properly numb skull, Ben_Dover didnt post that!!!!

jett18 jett18 12:22 pm 17 Sep 13

DUB said :

Ben_Dover, Universal is owned by Israelis, if I were you I’d go with other suggestions.
Be selective not just price wise, but also think of WHO owns the business before you support it.

I have used these guys many times and recommended their services to others who have been extremely happy with price and service. They are professional and offer you advise and honest opinions.
So, please Ben_Dover, enlighten us all as to why their nationality makes a difference in whether they are proficient in their business and service.

JackW01 JackW01 12:19 pm 17 Sep 13

If u do decide to get any phone repaired just remember if it is not repaired by an authorized repairer you will automatically void your warrenty. The choice is yours though I would suggest taking it back to your phone dealer. You may have to send it away to get repaired but at least you are garunteed legit repairs and still have warrenty … Choice is yours

JackW01 JackW01 12:14 pm 17 Sep 13

I agree what does nationality have to do with anything?

Ben_Dover Ben_Dover 12:09 pm 17 Sep 13

DUB said :

Ben_Dover, Universal is owned by Israelis, if I were you I’d go with other suggestions.
Be selective not just price wise, but also think of WHO owns the business before you support it.

Does nationality make a difference in phone repair then? Weird as!!

DUB DUB 11:52 am 17 Sep 13

Ben_Dover, Universal is owned by Israelis, if I were you I’d go with other suggestions.
Be selective not just price wise, but also think of WHO owns the business before you support it.

Felix the Cat Felix the Cat 11:37 am 17 Sep 13

There’s a phone repair kiosk at Gungahlin town centre near Woolies. I’ve never used them so can’t comment on the quality of service.

Ben_Dover Ben_Dover 11:29 am 17 Sep 13

Happytel seems to have the edge at the moment, any other thoughts folks?

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