The best property managers in Canberra

85
Philip Kouvelis, Sue Maloney, Marion Nielsen, Peter Maloney

Maloney’s Property sales consultant Philip Kouvelis, principal Sue Maloney, property manager Marion Nielsen and principal Peter Maloney. Photo: Maloney’s Property.

Investing in property can be a great financial move. The reality is, however, that managing an investment property can be time consuming and a lot of hard work.

You need to advertise the property for rent, screen potential tenants, monitor rental payments and perhaps deal with maintenance issues. Then there’s the matter of negotiating rent increases when the time comes and chasing late rent payments

This is where a property manager can help.

In this article, we’ll outline the qualities to consider when choosing a property manager, and share where to find the best in Canberra.

What makes a great property manager?

Choosing a property manager can help you save time, money and stress with your investment properties. It can also make sure you’re meeting all legal requirements.

It can be helpful to keep the following in mind when choosing a property manager.

  • Communication. You’ll want a property manager who is proactive in keeping you up-to-date on your investment in an open, honest and transparent way. This is a property manager who also communicates well with your tenants.
  • Experience. The best property managers know the industry well, including all legal and reporting requirements. They have a lot of experience with all types of properties under their belt. Don’t hesitate to ask how many years of experience your property manager has, and with what types of properties.
  • Responsiveness. The best property managers are highly responsive. They respond to emails quickly and return phone calls quickly. They arrange repairs and maintenance work without delay, stay on top of when leases need to be renewed, and complete other tasks on time.
  • Professionalism. Look for a professional-looking agency to represent your property well. This includes one with a professional looking, organised and welcoming office.
  • Local. Using a local property management company has advantages. One advantage is that your property manager is “on-the-ground” and more readily available if face-to-face communications

The best property managers in Canberra

RiotACT’s editorial team has combed through 20 years of on-site comments to compile a list of the most recommended businesses according to you.

To be listed in our Best of Canberra series, each business needs to have consistently received positive feedback on RiotACT and Facebook as well as maintaining a minimum average of 4/5 stars on Google.

Independent Property Management

Independent Property Management

Award-winning Independent Property Group believes that renting out properties doesn’t have to be complicated. There’s a lot to it, but that’s why Independent’s team of more than 30 Canberra property management specialists is on the job. Providing a holistic property management service, Independent treats every property with equal care.

Independent understands what rental properties are worth and who the right target tenant is. The team is meticulous about the upkeep of properties, to maintain asset value.

In real estate for more than 60 years, Independent has worked hard to simplify and streamline its rental management services to make matters straightforward and stress free for property owners.

Independent’s property management services include tenancy agreements, inventory and condition reports, electronic routine inspections, records, and 90-day reporting. The team also performs regular rent reviews and manages long-term leases. Property owners receive monthly and end-of-financial year statements. There are no upfront or administration fees and no fees for paying utility bills.

Independent operates with honesty and transparency, providing property owners with confidence. They invest in cutting-edge technology to ensure efficiencies and add value. The team has won multiple Real Estate Institute Awards, including for Property Manager of the Year.

Not only that, the team at Independent can help you with your long term property goals, because every bit of property is made possible with Independent.

Jacqueline Ramesh wrote on Google, “Independent Property Management was very responsive and professional … It was easy to get in touch with them and they constantly kept my hubby and myself in the loop. They managed to get higher rentals than advertised for all our properties which was an added bonus.”

Maloney's Property

Maloney's Property

Whether you’re buying, renting, or looking to sell, the passionate and professional team at Maloney’s is ready to help you. With 25 years in the Canberra real estate market and offices in both the north and south of Canberra, the team at Maloney’s is dedicated to providing personable, forward-thinking and dependable property management to all of their clients.

Today, their team of agents and managers boasts a whopping combined 440 years of experience in real estate, guaranteeing not only a great range of prestige properties across all of Canberra’s suburbs, but intelligent specialist advice from your agent every step of the way.

When you engage Maloney’s as your property management agency, you can expect tailored service, annual reviews, up-to-date accounting and thorough inspections. Not to mention their online tool for their property management clients, giving you easy 24/7 access to all your essential documents.

With so much experience, contemporary marketing methods, specialty real estate skills, commitment to service and passion for the industry, it’s not hard to see why Maloney’s is one of Canberra’s largest and most trusted real estate agencies.

Google reviewer Susie Robinson writes,I have rented out my investment property with Maloney’s and also sold a property with them. Their attention to detail and personal service was without fault. They made the whole process so simple, leaving me to concentrate on other things. I recommend Maloney’s to anyone needing a property manager or real estate agent.

Giles Street & Jardine Street
Kingston ACT 2604
McIntyre Property

McIntyre Property

Award-winning McIntyre Property manages investment property with extensive knowledge and expertise. McIntyre Property’s skilled property management team is professional, friendly, approachable and focused on building long-term client relationships.

The agency won Property Management Team of the Year Award at the Real Estate Institute of the ACT Awards for Excellence for two consecutive years (2018 and 2019).

McIntyre Property Management team

The property management team from McIntyre Property. Photo: McIntyre Property.

McIntyre Property’s commitment to property investors is to achieve maximum financial return, including with priority access to market intelligence, legislative requirements as well as detailed reporting on inspections and maintenance. McIntyre Property has a zero tolerance towards rent arrears.

More than coordinating tenancies and rental payments, McIntyre Property believes property management is about helping clients to achieve their goals. Led by Amanda Gordon, the large and experienced property management team takes clients best interests at heart and keeps clients informed every step of the way. The team is supported by McIntyre Property’s large administration support team, to ensure seamless and smooth operations.

Experience is a hallmark of McIntyre Property, which was founded in 2007 by Col and Jo McIntyre who believe in stress-free but exciting investment opportunities through property.

The dedicated team at McIntyre Property gives back to community, supporting local sports teams, numerous charities and schools.

As Tom Coburn wrote on Google, “Great experience renting through this company. There were issues during the tenancy, but they were handled quickly and efficiently by McIntyre. It’s unusual to have so good an experience with a real estate agency.”

Unit 277 311 Anketell Street
Greenway ACT 2900
Verv Property

Verv Property

Verv Property is Canberra’s newest boutique real estate agency, driven by the collective vision of founders Jason Roses and Natalie Shawcross. Combined with more than 30 years of extensive experience in the Canberra property market, Verv Property helps people thrive through real estate.

With highly personalised service, Verv Property supports all buyers, investors, sellers and those renting properties.

The Property Management department is led by Charlie Evans. Charlie is a highly experienced, genuine and passionate property manager. She is a professional who strives to provide clients with remarkable service. As a licensed agent, Charlie has sound knowledge of the property management business and shares this knowledge with clients to protect and care for their investment properties.

With the passion-driven mindset of a startup, and the capability of a large and established network. Verv aims to deliver remarkable experience to all clients, while ensuring the best outcome possible.

On Google, Aleksandar Miladinovic wrote, “Honest. Professional. Results Driven. Jason and his team offer the respect and commitment required to get the best outcome. Highly recommended.”

50 Eastlake Parade
Kingston ACT 2604
Agent Team

Agent Team

Award-winning Agent Team excels at professional property management, for individual property owners and property investors. Director Steve Lowe opened Agent Team after 15 years in the building industry, wanting a fresh approach to real estate in Canberra.

Agent Team is outcome focused and works hard to build strong relationships, so properties are managed to high standards, saving owners time, money and stress. Agent Team’s experts understand the property market inside and out, including legal requirements. They manage with modern technology systems, to ensure issues are tracked and handled on a timely basis.

Down-to-earth, driven and passionate, every member of the Agent Team strives to ensure property owners have the best experience and outcomes. Communications is a strength, including timely responses to enquiries. Tenants can use Agent Team’s online maintenance request form which includes details on after-hours, urgent maintenance procedures.

Agent Team won the Real Estate Institute of the ACT’s Property Marketer of the Year award for 2019–20.

On RiotAct, Nicholas Lucey wrote, “My wife and I use Agent Team for our property management and couldn’t be happier. Loren has been managing our investment property (three-bedroom house) in Canberra for about two years. Inspections are actually done, all bills and rates get paid from rental income and any maintenance issues are looked after by their panel or trades. We haven’t had to do anything. It’s been great!”

Shop 6, 48 Hardwick Crescent
Holt ACT 2609

If you’re looking for more information on property in Canberra, you might like our articles on the best real estate agents in Canberra, Woden, South Canberra, Tuggeranong, Gungahlin, Belconnen and North Canberra. You might also like our article on the best mortgage brokers Canberra has to offer.

Your experience with property managers in Canberra

Thanks to our commenters who have provided insightful feedback, if you believe we have got it wrong, please let us know.

Have you had experience with any of the property managers listed above? If so, share your feedback in the comments below.

Discover Canberra’s thriving real estate scene right here on RiotACT

Looking to buy? Find your dream home as you explore our featured property picks. Ready to rent? Uncover the perfect rental property for you and your family. Want to stay in the know? Get all the details on new developments in and around the capital, and keep up-to-date with the latest auction results.

In addition, if you’re looking for more information on entering Canberra’s property market, you might find our article on Canberra’s best real estate agents helpful. Our article on the best financial planners in Canberra may also give you some useful information on who can help you plan your investments.

RiotACT is home to all the real estate market information you need to land an incredible deal or discover a potential opportunity. Happy house hunting!

 

Frequently Asked Questions

What does a property manager do?
As its title implies, a property manager manages properties on behalf of owners and investors. They handle many duties on your behalf, so you don’t have to invest time doing so. Duties include marketing your property to find a quality tenant, interviewing prospective tenants, collecting rent and following up on overdue rent. They also oversee maintenance and repairs, and respond to tenant concerns.
Why should I hire a property manager?
Renting out a property is very involved and it’s essential to do so in line with legal requirements. It can therefore be complex for those who aren’t expert in the area. Hiring a qualified and experienced property manager can save you time, money and stress. It means you can rest easy knowing your responsibilities are being taken care of.
Does a property manager control my investment property?
They manage your property but don’t control your investment. You are the property manager’s client and you have certain responsibilities and need to make certain decisions. Discuss with your property manager what your responsibilities are versus their responsibilities.
Does a property manager work for the tenants?
No they don’t. Your property manager works for you to manage your property. Having said that, they must make sure that tenant concerns are dealt with under the law.
How do I choose the best property manager?
You’ll want to choose a property manager based on many factors. This includes their qualifications and experience. It will include the reputation of the property management company itself. It’s best to select a property manager who has strong communications skills and will keep you well informed. Also check out client testimonials and references.

What's Your Opinion?


Please login to post your comments, or connect with
85 Responses to The best property managers in Canberra
Lorna Monaghan Lorna Monaghan 2:32 pm 28 May 21

Jessica Cook and Lyn Fairweather at LJ Hooker Gungahlin

    LJ Hooker Gungahlin LJ Hooker Gungahlin 3:10 pm 28 May 21

    Lorna Monaghan thank you for the recommendation Lorna!

Yasmine Hosseini Yasmine Hosseini 5:58 pm 26 May 21

Liam Asmaro anyone that isnt from bolton n co...

    Liam Asmaro Liam Asmaro 6:35 pm 26 May 21

    Shocked to see they didn’t make an appearance

Frank Koch Frank Koch 2:39 pm 26 May 21

Seminars & Co Properties. Experience, loyalty, honesty & I’ve never had a problem.

Lara Selems Lara Selems 9:45 pm 25 May 21

Little Bird Properties highly recommend 🙌🏻

Melissa Whitby Melissa Whitby 9:37 am 25 May 21

McIntyre property are fantastic

Lina Haines Lina Haines 7:45 am 25 May 21

Jess Cook at LJ Hooker Gungahlin

    Lyn Fairweather  LJ Hooker Property Management Lyn Fairweather LJ Hooker Property Management 9:24 am 28 May 21

    Lina Haines Thank you Lina! We love have Jess as a part of the team, thank you for the recommendation

Jen Russell Jen Russell 3:48 am 25 May 21

Little Bird Properties located in Manuka are simply the best in town!

Moth Russell Moth Russell 12:53 am 25 May 21

Little Bird Properties nothing is to much for them, best Customer service hands down compared to the rest

Deborah Mesman Deborah Mesman 11:33 pm 24 May 21

https://www.facebook.com/littlebirdproperties/ Highly professional, ethical and thorough.

Renee Rosin Renee Rosin 10:18 pm 24 May 21

Little Bird Properties have fantastic customer service and are a very responsive team ensuring a high level of excellence - highly recommend!

Colin McIntyre Colin McIntyre 8:38 pm 24 May 21

McIntyre property all the way🤔

Andrew Early Andrew Early 7:53 pm 24 May 21

Prd Canberra simply the best.

Shirley A Drower Shirley A Drower 7:30 pm 24 May 21

Park Trent are the best.

David Brown David Brown 5:49 pm 24 May 21

Certainly not the property manager who handled my son’s property in Evatt. She allowed the tenants to leave owing 6 months electricity and water. She returned their bond and they disappeared.

    Rebecca Sealy Rebecca Sealy 9:17 pm 24 May 21

    David, given those accounts are held in the tenants name, it’s not the property managers fault. The utility company’s will chase the tenants for payment.

    Robbie Faulks Robbie Faulks 12:49 pm 26 May 21

    Rebecca Sealy I thought water was the landlord, electricity and gas was the tenant.

    Rebecca Sealy Rebecca Sealy 1:13 pm 26 May 21

    Robbie Faulks no, it’s negotiated, it can sometimes be included dependent on the lease. Water is sometimes include in units and townhouses under body corporates so therefore would be included and the owner or tenant is liable for the connection feel each quarter only.

    David Brown David Brown 4:45 pm 26 May 21

    Rebecca Sealy They didn’t. They came and cut off the power and gas.

    Rebecca Sealy Rebecca Sealy 4:53 pm 26 May 21

    David Brown still isn’t the property managers fault!

    David Brown David Brown 4:55 pm 26 May 21

    Robbie Faulks Yes, I got gas and water mixed up.

    David Brown David Brown 4:57 pm 26 May 21

    Rebecca Sealy I don’t understand how the property manager could release the bond when there was twelve months outstanding utility bills.

    It would have been a simple check. My son was living overseas and was totally reliant on the property manager.

    Rebecca Sealy Rebecca Sealy 5:11 pm 26 May 21

    David Brown the property manager is not responsible for power and in some instances water. The bond is held for loss of rent or damage caused to the house. If the power and water were in your sons name, he should of closed the accounts before renting a property out. You can’t blame the property manager and it seems you don’t should of done due diligence in researching his responsibilities as an owner. Tough way to learn unfortunately but a bond is release as long as all rent is pain you and the house is in the same condition it was in when rented.

    David Brown David Brown 5:19 pm 26 May 21

    Rebecca Sealy He paid an awfully large amount of money for very little service. If he chooses to rent his property out again, he will be more careful about the questions he asks of the property manager. He will absolutely not use her again. He has also has been liberal with his responses to friends and colleagues who asked about his experience.

Nathan Lofthouse Nathan Lofthouse 4:22 pm 24 May 21

Heading Home Properties is my vote for the region

Paula Gleeson Paula Gleeson 2:56 pm 24 May 21

Tamara Davis from

Home by holly!

Ruth Nikijuluw Ruth Nikijuluw 2:03 pm 24 May 21

Sonya and team from ParkTrent - ACT

    ParkTrent - ACT ParkTrent - ACT 2:25 pm 24 May 21

    Ruth Nikijuluw it always helps when we also have wonderful tenants like you and Joseph thank you Ruth xx

jonathan gaul jonathan gaul 1:24 pm 24 May 21

Purnell Citywide, Kingston are excellent.

Louellyn Violet Louellyn Violet 12:57 pm 24 May 21

Have you asked renters as well? What is the criteria for “best”? Does that include getting things fixed in rental properties on time? Because there are many, many property managers who hurt renters on a daily basis because they only care about the owners.

    ParkTrent - ACT ParkTrent - ACT 2:30 pm 24 May 21

    Louellyn Violet Hi, i hope it does as being a tenant myself for 20 years I have been on both ends of the industry, which has assisted me to be able to see both sides when managing properties and work together to resolve any issues and come to a positive outcome for all parties involved. Its pretty simple, if we/the owners dont have good tenants then we don't get paid. 🥰

Kristen Walsh Kristen Walsh 12:05 pm 24 May 21

Great team at McIntyre Property

CBR Tweets

Sign up to our newsletter

 Top
Region Group Pty Ltd

Search across the site