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Building query

jennybel75 4 January 2011 26

Hi all, I’m wondering if any of you have had experience with either of two companies, Chateau Investments or Urban Design Architects/ Builders.

My partner and I are currently looking at building a place in Bonner and have noticed these guys have some properties on AllHomes which seem to fit into the “too good to be true” category.

I’ve tried Googling them and came up with very little for Chateau and a webpage for Urban Design that has little information and doesn’t seem to have been updated in quite a while.

Thus I’m asking the hivemind for their knowledge and experience of both/ either companies.

Cheers!


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adi adi 1:34 pm 21 Mar 11

beejay76 said :

I’m a bit late on this, but we recently built with Renaissance. We found them fantastic. House was completed on time, on budget and to the standard they said it would be. Staff were great as well. Also, a chap I spoke to socially from a governing body said that they get very few complaints about Renaissance, so that seemed encouraging.

I have heard a dreadful story from a friend about their appalling experience with Gold Ruby.

Hi Beejay, totoally agree with you. Built with renaissance in Bonner, and have seen them build houses for 2 of my mates over the last 2 years and they have been great. No complaints and highly recommended.

dobbie dobbie 1:51 pm 10 Mar 11

re Ram constructions, actually meant to write Customer care and satisfaction is certainly NOT a high priority, wouldnt want to give the impression they actually care about their clients!

dobbie dobbie 12:47 pm 10 Mar 11

I used Ram constructions too and had the same experience as Bones #3. Customer care and satisfaction is certainly a high priority. I agree with you about the lack of communication. I actually did as much research as I could on the internet, and could not find anything detrimental about the company, even on the ASIC website. The only thing i didnt do was speak with prior customers, although i did look at what they had built before, and as they looked good, i went for it. Didnt know then what the people must have endured in having their homes built. (i have spoken with other clients since, and they have had similar experiences to myself when dealing with this company). Certainly would not recommend them and will let LDA know of my experiences

beejay76 beejay76 10:39 am 17 Jan 11

I’m a bit late on this, but we recently built with Renaissance. We found them fantastic. House was completed on time, on budget and to the standard they said it would be. Staff were great as well. Also, a chap I spoke to socially from a governing body said that they get very few complaints about Renaissance, so that seemed encouraging.

I have heard a dreadful story from a friend about their appalling experience with Gold Ruby.

JasonW1956 JasonW1956 12:57 am 17 Jan 11

kitty_cat said :

I have to agree with far_northact, avoid metro constructions. I have built with them and moved in Easter 2010 and I am still waiting for things to be fixed!!!

I built with Metro too, I agree it did take a while for their ONE maintenance man at the end, but all the problems finally got fixed a couple of weeks ago.

I will say that their price was defiantly the best, their team were always courteous and they built my beautiful home in Bonner on time. They were actually some of the nicest people I’ve ever met.

I probably would build with them againand they must be doing something right. They build most of the houses in Gungahlin so they must have heaps of experience.

kitty_cat kitty_cat 10:07 pm 10 Jan 11

I have to agree with far_northact, avoid metro constructions. I have built with them and moved in Easter 2010 and I am still waiting for things to be fixed!!!

jennybel75 jennybel75 11:33 am 06 Jan 11

Thanks p1!

p1 p1 10:05 am 06 Jan 11

Some quick searches of the Business.gov.au ABN Lookup…

Chateau Investments

Urban Design

Some further searching using the names associated with those registered business tend to turn up other businesses run by the same people. This seems to be something especially common in the constructing industry (and used cars…).

EvanJames EvanJames 10:47 am 05 Jan 11

Stuart Marshall has a good reputation, his company is in google.

CoffinRX2 CoffinRX2 10:02 am 05 Jan 11

Jamie from Urban Design is a good guy, down to earth. … I was looking at having built one of his designs a year or so ago, but ended up buying something established

Bones Bones 9:14 am 05 Jan 11

I used a company called Ram Constructions. They also trade under the name Briarwood

OzChick OzChick 10:54 pm 04 Jan 11

A good thing to do is ask contractors such as kitchen renovators, roofers, plumbers, septic tank suppliers etc as they have dealt with plenty of builders during the building process and can generally give you feedback about the builders and their standard of work. They are a useful point of contact as they are in the industry.

jennybel75 jennybel75 9:13 pm 04 Jan 11

3 post nutbag. Should have been, thanks for the info Bazz and sorry about your experience Cranky.

jennybel75 jennybel75 9:10 pm 04 Jan 11

*Bazz, sorry!

jennybel75 jennybel75 9:09 pm 04 Jan 11

Yep, Urban Design in Griffith. Looking at the Allhomes listing the plans are already drafted.

Sorry about your experience Buzz and thanks for letting us know.

Bazz Bazz 8:46 pm 04 Jan 11

Oh dear cranky!! Very sad to hear that. We had all extras priced, agreed to and invoiced along the way. Sorry to hear your experience was woeful. I guess it does show that no matter what recommendations you get, everyone will have a different experience.

cranky cranky 8:33 pm 04 Jan 11

Bazz @ #9.

Same builder, diferent experience.

Generally OK, but a couple of dodgy subbies.

Worst was the invoice at the end of the job for ‘additionals’. These were supposed to have been priced and signed off as the job progressed. We were constantly assured that the ‘swings and roundabouts’ resulted in a fairly level cost. Not so.

First a massive final invoice, followed by a solicitors letter, and finally a Sherrif at the door.

Absolutely no attempt at justification or mediation. You may note the similarities between one of the partners names and a local solicitors office. Not coincidental. The HIA were absolutely useless as an intermediary. We discovered that this was not an isolated event.

Their business model sucks!!

Bazz Bazz 8:08 pm 04 Jan 11

If you mean Urban Design in Griffith, take your large bulging wallet (and endless amounts of patience) with you. I had the distinct impression that they are more used to clients who want very large homes or unit developments (along with an endless line of credit). If you have your own ideas and want to save money, make some sketches yourself and get a draftsman to draw them up professionally instead. Many building companies can point you in the right direction in that regard. Some insist you use their own draftsman from the very beginning!

Builder wise, we have used Aspect Building based in Hall. We could not fault any part of the workmanship and sub contractors were all excellent. Best of luck!

Holden Caulfield Holden Caulfield 6:28 pm 04 Jan 11

@vg: Erm, wouldn’t that rule out building a new home anywhere in Canberra, then, haha!

sdcno1 sdcno1 5:33 pm 04 Jan 11

Be careful not to confuse Urban Design as architects.

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