11 April 2013

Continuing Adventures of The Jeep of Regret

| johnboy
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After last week’s story about a little loved Jeep (fear not, stickers are coming back) the owner has today got in touch about its further woes:

While it is a funny sticker it is a serious matter.

This is a photo taken of the car today.

Broke down in peak hour traffic with my 4 and 6 year old daughter as my wife was navigating into an intersection.

jeep of regret

Got an image of Canberra you want to share with the world? Email it in to images@the-riotact.com .

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vet111 said :

frasertag said :

I meant to add the other day, after seeing you broken down again – if you would like any help negotiating the various roads of trying to get some satisfactory recompense for your jeep, let me know – I’ve got a pretty good history of dealing with the likes of car dealers.

Yes, that was me broken down again, this time it was not directly clutch related, I was unable to get the car into any gear but 2nd or reverse, this was due to the plate that aligns the gear linkages moving.

Still rendered me offline and a tow track to be called.

We did 280k with our old faithful GT Forester, I only got the Jeep because I looked at the KM’s on the Forester and thought, its probably time to let it go before it actually forms any major faults.

Anyway’s keen to hear how you might be able to help.

Also have
http://www.haveyouseenmyjeep.com
Send me a private message if you want.

Many thanks for the support.

frasertag said :

KB1971 said :

What is actually failing in the clutch? The activation? Thrust bearing? Pressure plate?

Sorry I have not explained it thoroughly in this post, my previous comment on the “funny stickers article” I had explained in more detail what had been failing.

As stated in a post on that comment

frasertag said :

The major issue is that it has suffered 5 clutch related failures which has rendered the car immobilised. One time this happened while my 4 year old daughter was a passenger I had just stopped at a stop sign, proceeded to cross a busy intersection (up hill) I went to shift from first into second and the hydraulic clutch master cylinder failed I was stuck in neutral in the intersection.

A combination of master cylinder and slave cylinder’s failing have been the fault.

I am going to file a complaint with the CTTT as recommended today by the dealership.

I meant to add the other day, after seeing you broken down again – if you would like any help negotiating the various roads of trying to get some satisfactory recompense for your jeep, let me know – I’ve got a pretty good history of dealing with the likes of car dealers.

devils_advocate said :

I doubt the ads had much to do with it, it’s more that the hiluxii (and landcruisers and prado) are just indestructable in every aspect.

Mining outfits also love the bejesus out of the Hilux (and to an extent the LC Workmate), because it’s easy to add the necessary safety/OHS features. I’d expect they’re a significant percentage of Toyota 4WDs purchased.

devils_advocate9:46 am 25 Jul 13

Roundhead89 said :

Certainly a far cry from Toyota’s jump for joy and Dancing On the Ceiling ads which have been running now for almost 30 years and have assisted in making the HiLux ute Australia’s biggest selling car.

I doubt the ads had much to do with it, it’s more that the hiluxii (and landcruisers and prado) are just indestructable in every aspect.

vet111 said :

Alas, I saw the Jeep of Regret broken down (I assume) last night on the Monaro Highway just past the Calwell turnoff. I hope it’s not too bad and costly for you.

Seriously, wouldn’t you expect Jeep to just pay for a replacement car by now? This is seriously the worst advertising ever….

Yeah, I’ve seen those ads and they certainly leave me with a negative impression of the product. Everybody saying “I bought a Jeep” with this unhappy, regretful tone in their voice. It’s almost as if they foresee the problems they will have with it. Certainly a far cry from Toyota’s jump for joy and Dancing On the Ceiling ads which have been running now for almost 30 years and have assisted in making the HiLux ute Australia’s biggest selling car.

Alas, I saw the Jeep of Regret broken down (I assume) last night on the Monaro Highway just past the Calwell turnoff. I hope it’s not too bad and costly for you.

Seriously, wouldn’t you expect Jeep to just pay for a replacement car by now? This is seriously the worst advertising ever….

Ben_Dover said :

Nothing screams; “I Have A Tiny Penis!! louder than driving a jeep.

Hummmmmmmmm…..er I don’t think you need to cast your net very far to find serious contenders.

KB1971 said :

Ben Dover: So if I want a Jeep Wrangler to actually go 4WDing in rather than posing around Manuka in a Z3 (which is really what they are good for as BMW build far better performance vehicles than a Z3) then that would mean I had a small penis?

I’m afraid so. But don’t worry, we won’t tell anyone.

hoody said :

I’ve had 3 Wranglers and they’ve all been excellent, 100 % reliable vehicles. I stacked one down in the Budawangs, drove it home and the insurance company wrote it off. I wouldn’t buy a Patriot though.

Yeah, the Patriots seem seem to be having a fair amount of problems……one look at the complaints on the NHTSA website and the complaints about them are about 4 pages long.

Ben Dover: So if I want a Jeep Wrangler to actually go 4WDing in rather than posing around Manuka in a Z3 (which is really what they are good for as BMW build far better performance vehicles than a Z3) then that would mean I had a small penis?

As an ex Landrover Discovery D2a owner, I’m very happy with my Pajero.

Just to be fair I also once had a 1975 Range Rover, which was also an excellent 4wd, although getting the SAAS seats certified for ACT rego cost me an arm and a leg.

I’ve had 3 Wranglers and they’ve all been excellent, 100 % reliable vehicles. I stacked one down in the Budawangs, drove it home and the insurance company wrote it off. I wouldn’t buy a Patriot though.

I don’t see what the fuss is all about, there’s only one Jeep…

NoImRight said :

Ben_Dover said :

Nothing screams; “I Have A Tiny Penis!! louder than driving a jeep.

BMW Z3….?

Nope that car is good for it’s purpose. There is NOTHING fit for purpose about a jeep. Unless you want to be seen as a tiny penis Yank.

bobzed57 said :

Pork Hunt said :

Go to 126 Melrose Dr and buy a Land Rover…

Disclaimer: I am in no way affiliated to the dealer, I am just a happy Defender owner.

Mate I can send you a picture of my D3 on the ship from Bamaga to Cairns. I’m still nervous about driving it out of telephone range.

Heheheehehehee…That is what I am talking about…….I do have to admit though is that they have improved but not to the same level as other more popular makes. They have improved over the years, no longer do you have to carry a spare axle with you but they are a long way from being the ultimate buy one because you like it, not because it is the bestest ever. Take the seating position for instance, every time I get in a Defender I need to open the window to let my right shoulder be comfortable ( and the rest of my seating position) ………if I could sit in the thing I probably would own one.

Pork Hunt said :

Go to 126 Melrose Dr and buy a Land Rover…

Disclaimer: I am in no way affiliated to the dealer, I am just a happy Defender owner.

Mate I can send you a picture of my D3 on the ship from Bamaga to Cairns. I’m still nervous about driving it out of telephone range.

KB1971 said :

gungsuperstar said :

Here’s going to be an unpopular opinion…

It serves you right for buying a Jeep. No self-respecting four-wheel-driver would buy a Jeep in a million years. And if you’re not a “four-wheel-driver”, why the hell own one of these petrol-guzzling, environment-destroying, people-maiming, new-age “mums taxi” Toorak tractors for the purposes of suburban driving in Canberra?

I don’t have too many bugbears that are irrational, though I’ll recognise that this borders on being in that category – as far as I can tell the only reasons that people buy these pieces of garbage for suburban driving is a) because they think “additional safety” means protecting yourself while destroying the poor sod you run into; b) because they think big car=status, when really it only shows them to be a douche bag with little regard for other road users; c) because they think it gives an entitlement to intimidate others on the road, but only achieves mayhem because no one wants to be run into by the bloody things.

In my dictatorship, you’d need a specific license for these garbage vehicles that can only be obtained once a legitimate reason can be provided for needing one. Being a crap driver and needed the “added safety” is not a legitimate reason. Nor is the intention to intimidate other road users.

In your dictatorship, once I get my licence & buy a new 4by, will it come with an AR15 as a bonus? (what you described is exactly how you get a firearms licence.

Yes please or a Ruger mini14

Deref said :

neanderthalsis said :

NoImRight said :

Ben_Dover said :

Nothing screams; “I Have A Tiny Penis!! louder than driving a jeep.

BMW Z3….?

No, that’s a pre-op TS hairdresser.

In the tiny penis stakes, it is any car fitted with a stereo system worth more than the car or an exhaust system that turns the tinny whine of a 2L into the thrust of a Rolls Royce jet engine.

Deref’s First Law of Exhausts: the size of the driver’s penis is inversely proportional to the width of the exhaust pipe.

And directly proportional to the width and looseness of the vagina.

neanderthalsis said :

NoImRight said :

Ben_Dover said :

Nothing screams; “I Have A Tiny Penis!! louder than driving a jeep.

BMW Z3….?

No, that’s a pre-op TS hairdresser.

In the tiny penis stakes, it is any car fitted with a stereo system worth more than the car or an exhaust system that turns the tinny whine of a 2L into the thrust of a Rolls Royce jet engine.

Deref’s First Law of Exhausts: the size of the driver’s penis is inversely proportional to the width of the exhaust pipe.

NoImRight said :

Ben_Dover said :

Nothing screams; “I Have A Tiny Penis!! louder than driving a jeep.

BMW Z3….?

No. That screams “I like other boys…”

Perhaps we should nominate the car that nost screams “I have a loose vagina!” I vote any small black hatchback with mag wheels.

gungsuperstar said :

Here’s going to be an unpopular opinion…

It serves you right for buying a Jeep. No self-respecting four-wheel-driver would buy a Jeep in a million years. And if you’re not a “four-wheel-driver”, why the hell own one of these petrol-guzzling, environment-destroying, people-maiming, new-age “mums taxi” Toorak tractors for the purposes of suburban driving in Canberra?

I don’t have too many bugbears that are irrational, though I’ll recognise that this borders on being in that category – as far as I can tell the only reasons that people buy these pieces of garbage for suburban driving is a) because they think “additional safety” means protecting yourself while destroying the poor sod you run into; b) because they think big car=status, when really it only shows them to be a douche bag with little regard for other road users; c) because they think it gives an entitlement to intimidate others on the road, but only achieves mayhem because no one wants to be run into by the bloody things.

In my dictatorship, you’d need a specific license for these garbage vehicles that can only be obtained once a legitimate reason can be provided for needing one. Being a crap driver and needed the “added safety” is not a legitimate reason. Nor is the intention to intimidate other road users.

In your dictatorship, once I get my licence & buy a new 4by, will it come with an AR15 as a bonus? (what you described is exactly how you get a firearms licence.

neanderthalsis2:13 pm 12 Apr 13

NoImRight said :

Ben_Dover said :

Nothing screams; “I Have A Tiny Penis!! louder than driving a jeep.

BMW Z3….?

No, that’s a pre-op TS hairdresser.

In the tiny penis stakes, it is any car fitted with a stereo system worth more than the car or an exhaust system that turns the tinny whine of a 2L into the thrust of a Rolls Royce jet engine.

Ben_Dover said :

Nothing screams; “I Have A Tiny Penis!! louder than driving a jeep.

BMW Z3….?

Nothing screams; “I Have A Tiny Penis!! louder than driving a jeep.

You have my absolute sympathies. I’ve been the unfortunate owner of a lemon as well, and it’s horrible – you feel so powerless.

I strongly suggest you seek a refund/replacement at this point. Our consumer laws changed in 2010, so the warranty term doesn’t matter so much anymore – it’s clear the vehicle is of unacceptable quality, and repair has not worked within a reasonable time. Might be worth spending a couple grand getting a lawyer to write some nasty letters….

Let us know how you go.

As a matter of interest, what country was your Jeep made in?
I have a French car which I found out after I purchased it, was made in Turkey; not that that is necessarily a problem as, so far, only one door has fallen off.

Have you thought of selling the car? Suspect those stickers will really help your resale, too!

But, yes, you did buy a car designed and made in America.

Jethro said :

sarahblaec said :

From a common sense perspective you’d think that if the issue with the car was major and potentially dangerous that replacing the car would be the sensible thing to do – it’s not going to look good for the brand if the car is involved in a major accident caused by these faults, is it?

“A new car built by my company leaves somewhere traveling at 60 mph. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don’t do one.”

I meant more in terms of a case-by-case replacement of faulty vehicles. You’d think that these days with the ability quickly share information and opinions via social media that manufacturers would be even more conscious of the importance of word-of-mouth. I mean, how many people reading this thread are likely to be thinking to themselves “I’d still buy a Jeep” after hearing about not only the poor quality of this specific vehicle (which could be a very rare case) but the more general issues of ongoing issues with repairs and the poor customer service provided by the seller? And if (god forbid) the owner of this vehicle is injured because his car breaks down in a busy intersection, after he’s put all this information about the ongoing issues with the vehicle out on the internet, that’s going to be a PR disaster for Jeep. I know there is a ‘bottom line’ and that even the loss of a human life is quantified for the purposes of risk analysis, but intuitively I’d think that, when examining faulty cars on a case-by-case basis, this car would be considered dangerous with a substantial risk of causing an accident (and potentially resulting in injury or death), and that the high potential cost here would balance out the moderate cost of providing a single replacement vehicle. The fact that this hasn’t happened of course proves me wrong.

So you bought a jeep? Yes i bought a jeep,it’s not brain surgery,but i think i might need my head read!

KB1971 said :

Design is one thing, engineering is another.

Indeed it is. I’ll never own another Mercedes Benz – brilliant design, engineering by the people who brought you the P76. Traded it in on a Kia. MB would do well to buy a few of those and take them apart to learn what quality engineering’s all about.

It’s well past time that we lobbied our politicians to copy the US’s lemon law. The Yanks are an incomprehensible mixture of the amazingly good and the staggeringly, mind-numbingly awful; the lemon law is an excellent example of the former. Tragically, we have a history of copying the latter.

gungsuperstar2:56 am 12 Apr 13

Here’s going to be an unpopular opinion…

It serves you right for buying a Jeep. No self-respecting four-wheel-driver would buy a Jeep in a million years. And if you’re not a “four-wheel-driver”, why the hell own one of these petrol-guzzling, environment-destroying, people-maiming, new-age “mums taxi” Toorak tractors for the purposes of suburban driving in Canberra?

I don’t have too many bugbears that are irrational, though I’ll recognise that this borders on being in that category – as far as I can tell the only reasons that people buy these pieces of garbage for suburban driving is a) because they think “additional safety” means protecting yourself while destroying the poor sod you run into; b) because they think big car=status, when really it only shows them to be a douche bag with little regard for other road users; c) because they think it gives an entitlement to intimidate others on the road, but only achieves mayhem because no one wants to be run into by the bloody things.

In my dictatorship, you’d need a specific license for these garbage vehicles that can only be obtained once a legitimate reason can be provided for needing one. Being a crap driver and needed the “added safety” is not a legitimate reason. Nor is the intention to intimidate other road users.

It will have a concentric slave for the clutch it’s the most likely thing to fail it may also have a duel mass flywheel these are also junk. As for land rover un reliability my 95 defender has 360.000 on the clock with out any major show stoppers. un reliable? Not realy under rated most definitely very much un like some of the latest offerings from the Japanese stable I.e hand grenade 3.0 litre diesel patrols clutches and gear boxes in d40 navaras and oil burning v8 diesel tojos

sarahblaec said :

From a common sense perspective you’d think that if the issue with the car was major and potentially dangerous that replacing the car would be the sensible thing to do – it’s not going to look good for the brand if the car is involved in a major accident caused by these faults, is it?

“A new car built by my company leaves somewhere traveling at 60 mph. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don’t do one.”

KB1971 said :

What is actually failing in the clutch? The activation? Thrust bearing? Pressure plate?

Sorry I have not explained it thoroughly in this post, my previous comment on the “funny stickers article” I had explained in more detail what had been failing.

As stated in a post on that comment

frasertag said :

The major issue is that it has suffered 5 clutch related failures which has rendered the car immobilised. One time this happened while my 4 year old daughter was a passenger I had just stopped at a stop sign, proceeded to cross a busy intersection (up hill) I went to shift from first into second and the hydraulic clutch master cylinder failed I was stuck in neutral in the intersection.

A combination of master cylinder and slave cylinder’s failing have been the fault.

I am going to file a complaint with the CTTT as recommended today by the dealership.

I suggest you checkout this clip from the ABC TV show “The Checkout” about returning faulty goods.

http://www.abc.net.au/tv/thecheckout/clips/?play=checkout_01_03_returninggoods.mp4

Also http://www.consumerlaw.gov.au/content/the_acl/downloads/consumer_guarantees_guide.pdf from the Commonwelath Consumer Law web site (www.consumerlaw.gov.au)

You might be able to exercise your rights to a refund or replacement if it’s reasonable to believe that the Jeep is not of “acceptable quality”.

KB1971 said :

Pork Hunt said :

Did I not mention off road capability?

Compared to what?

My Pathfider gets to Mt Coree in 2WD, not that hard a track until you get to the last bit. My Patrol had to use 4WD for the last bit.

Mcintyres hut? Easy.

Britons Trail leading onto Postmans Trail down near Tantawangalo in the Bega Valley? In the wet? Easy.

Did I doubt the off road capability of the Defender? No. Do I doubt the off road capability of a Jeep Wrangler? No (especially the Rubicon……).

I doubt that the reliability is much different between the two makes.

Design is one thing, engineering is another.

Define reliability then. I haven’t had to push my March 2011 Defender yet 🙂

frasertag said :

KB1971 said :

frasertag said :

@p1

Yes it was the clutch again.

Do you happen to rest your foot on the pedal while driving?

No mate, I am a very mechanical person with lots of mechanical sympathy.

Our previous Japanese soft roader did 280,000km without major fault. I hardly think it is mine or my wifes driving style causing the problem.

Ahh, its a common thing to kill clutches that’s all. I have not heard of one of those burning through multiple clutches that’s all. Even the lightest pressure of a constant foot on the clutch is enough to wear a clutch out in 10000km or less.

What is actually failing in the clutch? The activation? Thrust bearing? Pressure plate?

KB1971 said :

frasertag said :

@p1

Yes it was the clutch again.

Do you happen to rest your foot on the pedal while driving?

No mate, I am a very mechanical person with lots of mechanical sympathy.

Our previous Japanese soft roader did 280,000km without major fault. I hardly think it is mine or my wifes driving style causing the problem.

Pork Hunt said :

Did I not mention off road capability?

Compared to what?

My Pathfider gets to Mt Coree in 2WD, not that hard a track until you get to the last bit. My Patrol had to use 4WD for the last bit.

Mcintyres hut? Easy.

Britons Trail leading onto Postmans Trail down near Tantawangalo in the Bega Valley? In the wet? Easy.

Did I doubt the off road capability of the Defender? No. Do I doubt the off road capability of a Jeep Wrangler? No (especially the Rubicon……).

I doubt that the reliability is much different between the two makes.

Design is one thing, engineering is another.

KB1971 said :

Pork Hunt said :

KB1971 said :

Pork Hunt said :

Go to 126 Melrose Dr and buy a Land Rover…

Disclaimer: I am in no way affiliated to the dealer, I am just a happy Defender owner.

Out of the frying pan?

Did I omit to say I was a happy Defender owner? Arguably the best 4wd (as opposed to soft roader or SUV) straight out of the box.
I chose Defender over Discovery for sentimental reasons as I learnt to drive in a Series IIA at 17.
The Disco is the most awarded 4wd ever and can surely trace it’s roots to the 90/110 /Defender.
If you are telling me Land Rovers are shite, then don’t bother…

Awards don’t make reliability 😉 Trust me, I have history with the LR products, I know what they can be like. I didnt say they are shite but to tell someone to go from a Jeep to a LR is not really gaining them anything.

BTW, LR’s didnt get reliableish until BMW & Ford owned them.

Now if you said to go to a Japanese or Korean product (by far the best builders of soft roaders) you might have had some credibility.

Freelander? a II maybe but definately not the series 1.

The best thing to ever happen to the Snowy Mountain Scheme was a Landcruiser (& I am not even a Toyota driver).

Did I not mention off road capability?

frasertag said :

@p1

Yes it was the clutch again.

And it is under warranty until October 2013

On the awards topic, Holden Camira and the Mitsubishi Magna ware both awarded Wheels car of the year, look how well they went………..

Pork Hunt said :

KB1971 said :

Pork Hunt said :

Go to 126 Melrose Dr and buy a Land Rover…

Disclaimer: I am in no way affiliated to the dealer, I am just a happy Defender owner.

Out of the frying pan?

Did I omit to say I was a happy Defender owner? Arguably the best 4wd (as opposed to soft roader or SUV) straight out of the box.
I chose Defender over Discovery for sentimental reasons as I learnt to drive in a Series IIA at 17.
The Disco is the most awarded 4wd ever and can surely trace it’s roots to the 90/110 /Defender.
If you are telling me Land Rovers are shite, then don’t bother…

Awards don’t make reliability 😉 Trust me, I have history with the LR products, I know what they can be like. I didnt say they are shite but to tell someone to go from a Jeep to a LR is not really gaining them anything.

BTW, LR’s didnt get reliableish until BMW & Ford owned them.

Now if you said to go to a Japanese or Korean product (by far the best builders of soft roaders) you might have had some credibility.

Freelander? a II maybe but definately not the series 1.

The best thing to ever happen to the Snowy Mountain Scheme was a Landcruiser (& I am not even a Toyota driver).

frasertag said :

@p1

Yes it was the clutch again.

Do you happen to rest your foot on the pedal while driving?

@p1

Yes it was the clutch again.

KB1971 said :

Pork Hunt said :

Go to 126 Melrose Dr and buy a Land Rover…

Disclaimer: I am in no way affiliated to the dealer, I am just a happy Defender owner.

Out of the frying pan?

Did I omit to say I was a happy Defender owner? Arguably the best 4wd (as opposed to soft roader or SUV) straight out of the box.
I chose Defender over Discovery for sentimental reasons as I learnt to drive in a Series IIA at 17.
The Disco is the most awarded 4wd ever and can surely trace it’s roots to the 90/110 /Defender.
If you are telling me Land Rovers are shite, then don’t bother…

Pork Hunt said :

Go to 126 Melrose Dr and buy a Land Rover…

Disclaimer: I am in no way affiliated to the dealer, I am just a happy Defender owner.

Out of the frying pan?

Go to 126 Melrose Dr and buy a Land Rover…

Disclaimer: I am in no way affiliated to the dealer, I am just a happy Defender owner.

arescarti42 said :

Care to enlighten the nice people then triffid?

Nope.

Felix the Cat3:05 pm 11 Apr 13

America has a Lemon Law but Australia doesn’t. In Australia you have to just keep taking it back to the dealer for repairs until it is is fixed or the vehicle is out of warranty and then it is your problem/expense. Only other option is to cut your losses and sell it.

http://en.wikipedia.org/wiki/Lemon_law

So, is it the clutch again, or something different?

And is it still under warranty? ‘Cause pending triffid’s input on the matter, a vehicle which fails this many times by the 60k kilometre mark is a rip off.

thebrownstreak693:00 pm 11 Apr 13

460cixy said :

You bought a jeep? Oh dear

Indeed. Sexy, but unreliable.

arescarti42 said :

I’d be investigating getting a replacement vehicle from Jeep at that stage.

You could probably quite reasonably argue that a new car that frequently breaks down is both not fit for purpose and not of merchantable quality under Australian consumer law.

NB: I’m not particularly well informed about these sorts of legal matters.

I don’t know much about this stuff either, but a few year’s ago my mum’s new car, after she’d had it only a week or so, developed a slightly irritating habit of stalling when turning corners. After many weeks and multiple attempts at fixing it, the dealer did eventually get it working properly, but despite the fact that it was obviously extremely dangerous they refused to refund/replace the car. From a common sense perspective you’d think that if the issue with the car was major and potentially dangerous that replacing the car would be the sensible thing to do – it’s not going to look good for the brand if the car is involved in a major accident caused by these faults, is it?

triffid said :

arescarti42 said :

I’d be investigating getting a replacement vehicle from Jeep at that stage.

You could probably quite reasonably argue that a new car that frequently breaks down is both not fit for purpose and not of merchantable quality under Australian consumer law.

NB: I’m not particularly well informed about these sorts of legal matters.

No . . . you’re not, are you.

Care to enlighten the nice people then triffid?

arescarti42 said :

I’d be investigating getting a replacement vehicle from Jeep at that stage.

You could probably quite reasonably argue that a new car that frequently breaks down is both not fit for purpose and not of merchantable quality under Australian consumer law.

NB: I’m not particularly well informed about these sorts of legal matters.

No . . . you’re not, are you.

arescarti42 said :

I’d be investigating getting a replacement vehicle from Jeep at that stage…

But that wouldn’t really solve your problem – you’d still have a Jeep!

Interestingly, the rego plate on the Jeep is “RiotACT”ed, but not the one on the tow truck?!

You bought a jeep? Oh dear

I’d be investigating getting a replacement vehicle from Jeep at that stage.

You could probably quite reasonably argue that a new car that frequently breaks down is both not fit for purpose and not of merchantable quality under Australian consumer law.

NB: I’m not particularly well informed about these sorts of legal matters.

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