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Data Recovery services in Canberra

By Igglepiggle - 26 August 2009 20

I couldn’t find via search that this has been asked before, so can anyone give me any advice on a good local service for data recovery services? I’m looking to get information off a formatted hard drive that was running Windows XP and has all the photos of my baby’s first 8 weeks of life! There is obviously a whole bunch of other information too, but even if I can only get the photos back that would be great. So where to take the box for help?

What’s Your opinion?


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20 Responses to
Data Recovery services in Canberra
Hells_Bells74 1:26 pm 26 Aug 09

Oh total sympathy for you and baby pics are so precious. I too lost all my pictures a couple of years back which were the last thing to be burned onto a DVD before I formatted, and I forgot them and took no copy.

I thought it was hopeless nothing I could do, so I am so pleased for you there may be something to get them back.

Best of luck.

Jivrashia 1:21 pm 26 Aug 09

amelie said :

Buy a copy of Easy Recovery Professional. It can recover just about anything – deleted files, formatted files, even files that have been subsequently over-written.

amelie, I hate to say this but I believe you have been misinformed.
‘Deleted’ and ‘over-written’ files are not deleted as we understand it. They are removed from a table that tells the operating system (e.g. Windows XP) where to find the file on the harddrive, so the OS can no longer ‘see’ it under normal operation.

The software you mention ‘recover’ these files by scanning the whole harddrive and seeking out what looks like legitimate files , but which are not registered on the said table.

One doesn’t format a file, but format a partition. And when formatting (not a quick format, which just wiping out the said table so a file recovery is still possible) null data is written to all parts of the partition, thus effectively erasing everything that could have been recovered.

Now, I understand that, theoretically, data can be recovered even after a format, due to the slight variance in the magnetic field that may exist between a recent write and a write that occurred some time ago. But you need very special equipment to read that slight variance (e.g. CSI stuff) and need to dismantle the harddrive.

Igglepiggle 1:20 pm 26 Aug 09

Thanks everyone- trunking symbols suggestion of PC inspector seems to be doing the job nicely- its found over 900 file so far and is retrieving them for me -yay! Hopefully most of the baby pics willbe amoongst that lot.

DLWM- Backups are great for everything up until about 3 months ago- seeing as i have an 8 week old baby, our sleep is still in survival mode so the backups haven’t been done. Good reminder for everyone though to make a set!

johnny_the_knife 1:03 pm 26 Aug 09

To maximise you chances of recovering the data, first, STOP USING THE COMPUTER. That means turn it off and disconnect it from the power to help prevent someone else from accidentally using it. I would then contact a data recovery specialist, this does not mean the computer shop down the road who have some software they use to recover files. In some cases, this will only make things worse.

I reccomend Payam data recovery (http://www.payam.com.au/), they are based in Sydney and will accept your drive by mail or courier. Costs vary from a couple of hundred dollars to a couple of thousand, but given what you have told us, I expect it would be at the lower end of that spectrum. I have used them before, their success rate and response timesare nothing short of excellent.

housebound 12:48 pm 26 Aug 09

Be careful with who you choose – make sure they copy the drive first, before attempting any recovery.

I tried this with one mob (not at Phillip) who did no more than I could have with the free software. What a waste of money. In the end, a friend helped me out. Don’t knock the friends who can be bought for a case of beer, provdied they know what they are doing.

harvyk1 11:24 am 26 Aug 09

Call John Phillips from ocean computing solutions, their number is 1300 558 121.

I know John has had experience with data recovery before. Sadly your going to have to spend money on it (sorry cmdwedge, but I don’t think I’d trust a restore from someone who has offered it for a case of beer and has stated they have had some success in the past).

What ever you do don’t use the computer again until you have had someone to look over it for you, as the files are probably still there intact, and using the computer will simply risk overwriting the data.

cmdwedge 11:11 am 26 Aug 09

If you’re in the Woden area (near my work) or Gungahlin (near my home), I could have a go at it for you. Case of beer + about 2 days for you to be without the drive. I’ve been quite successful in the past when having to recover data.

Let me know if you’re keen.

DarkLadyWolfMother 11:11 am 26 Aug 09

Restore from backups?

(Sorry, someone had to say it)

phototext 11:05 am 26 Aug 09

Bummer.

But, considering that to properly erase data usually takes a lot of re-writes it should be recoverable, but, may cost a bit. There is software you can use yourself to try and recover data, but, being pictures of your child, maybe safer to get a professional to do it if you are not computer savvy.

First step though is to not use that drive, remove it from the PC and buy a new one and install XP onto the new one. Guessing you’ve already stopped using it eh.

Igglepiggle 10:58 am 26 Aug 09

Jivrashia said :

Formatted hard drive?? As in, formatted properly (takes several minutes to complete) during a fresh install of Windows XP?

I think the odds are against you, but good luck…

And if you do find a professional who can do it, it will probably be not cheap (around the $1000 mark I think).

Yep that kind of formatted- Mr Igglepiggle is in big trouble!

thanks for the suggestions- will look into them

kieran AP 10:49 am 26 Aug 09

if it was a quick format the information should still be there, just not visible and as long as you haven’t overwritten the data, it should be retrievable with minimal effort. There are a number of FREE data recovery tools avaialble for download from sites like tucows or the pcauthority website.

amelie 10:44 am 26 Aug 09

Buy a copy of Easy Recovery Professional. It can recover just about anything – deleted files, formatted files, even files that have been subsequently over-written.

ns 10:33 am 26 Aug 09

There’s a place in Phillip you could try. I think it’s called Office Essentials. They are located in the court that is just behind Magnet Mart. Altree Court I think.

Trunking symbols 9:56 am 26 Aug 09
Jivrashia 9:50 am 26 Aug 09

Formatted hard drive?? As in, formatted properly (takes several minutes to complete) during a fresh install of Windows XP?

I think the odds are against you, but good luck…

And if you do find a professional who can do it, it will probably be not cheap (around the $1000 mark I think).

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