It’s a slim 14 point volume:
- 1. Consumers, at all times, have the right to receive services and to be treated in a way that is consistent with the Human Rights Act 2004 (ACT)
2. Consumers have the right to respect and to have their individual human dignity valued and to be free from unlawful discrimination.
3. Consumers have the right to evidence based health care at all stages of their illness.
4. Consumers have the right to equality and non discrimination; to live, work and participate in the community to the extent of their full potential with equitable access to human services.
5. Consumers, regardless of diagnosis, have the right to timely access to mental health services that promote independence and recovery according to their needs.
6. Consumers have a right to mental health services that respect the individual needs of consumers, including needs related to age, culture, language, disability, gender and sexuality.
7. Consumers have the right to appropriate, comprehensive and timely information regarding their mental health and the treatments available, and to participate at all stages of their care and recovery.
8. Consumers have the right to be treated in the most therapeutic and least restrictive environment appropriate to their individual needs.
9. Consumers have the right to access mechanisms of complaint and redress, to appeal decisions and to seek second opinions regarding their treatment and care.
10. Consumers have the right to participate in mental health proceedings. Consumers have the right to access independent advocacy and legal advice regarding their treatment and care and social needs.
11. Consumers have the right to access family and friends and other supports.
12. Children and young people requiring mental health services have the right to the provision of services that are appropriate to their age and developmental needs; they have the right to participate in decisions about their care and treatment.
13. Consumers have the same right to privacy and confidentiality of personal information as other health consumers.
14. Consumers subject to the criminal justice system have the right to access mental health care appropriate to their clinical and social needs that is equivalent to care available in the community.