Mediation Training

Mediation Training

Mediation Training combines up-to-date theory and practice with opportunities for role plays, workshops, one-on-one coaching and personalised feedback.

The course (nationally accredited) runs for 5 days and offers processes and effective strategies to prevent, manage and resolve disputes or disagreements in the workplace, at home or in the community.

The course will take you through:

• The philosophy, principles and ethics of mediation
• Understanding conflict
• Cross-cultural issues
• Power dynamics
• Screening and assessing disputes
• The stages of mediation
• Debriefing and reporting
• Negotiation techniques and skills
• Building a career as a mediator
• Legislative and industry frameworks
• Operating as a sole or team practitioner

You will graduate with:

• The practical skills to diagnose and respond to conflict;
• The insight to tailor practices and strategies to different settings, including workplaces, commercial relationships, families, neighbourhoods and schools;
• Confidence in working within difference cultural contexts, and responding appropriately to individual relationship dynamics and emotional needs; and
• Pathways to a rewarding career in mediation.

Register on our website.

The Details

What: Mediation Training – Learning to resolve disputes in the workplace, at home or in the community
Where: Conflict Resolution Service, 3.10 Griffin Centre, 20 Genge St, Canberra ACT 2601
When: 30 March 2020 – 3 April 2020, 9 am – 5 pm
Register: Register your place here

For more information, please visit our website