When I moved in to my apartment I connected to ActewAGL for electricity and soon started receiving gas bills that included the normal service charge and some gas consumption. After a while the meter reading stopped increasing and from then on I have been only getting “service charges” as I am registering no gas consumption.
I live in an apartment complex and don’t have any gas connections in the apartment.
Question is, am I safe to just keep paying what they are asking me to and not worry that they are not registering gas consumption? I realise that I should probably report it but technically it’s their responsibility to tell me how much I need to pay each billing period.