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Government launches multilingual welcome packs to help new Canberrans feel at home

Dominic Giannini 17 November 2019 15
Minister for Multicultural Affairs Chris Steel

Minister for Multicultural Affairs Chris Steel says information packs will be distributed in multiple languages to connect new migrants with community services.

The ACT Government has announced a new service to help community groups accommodate and support migrants, refugees and asylum seekers settling in Canberra.

Multicultural Minister Chris Steel will set aside funding to welcome and help integrate people from diverse, multicultural backgrounds into the Canberran community by assisting resource-strapped organisations.

The service will provide individual assistance to help migrants find housing and overcome trauma by referring them to appropriate health services, as well as help them find employment, legal assistance and navigate everyday issues like registering a car.

The program will receive $267,000 over three years.

The Multicultural Hub will deliver the Integrated Welcome to Canberra Support Service, giving advice and information to migrants in their first five years of settlement, Mr Steel says.

“The multicultural community told us that extra support was required to welcome newly arrived migrants, refugees and asylum seekers when they arrive in Canberra often without any resources,” he says.

The service will be coordinated by Multicultural Hub, Companion House and Red Cross, but will also link with organisations that provide existing support for new Canberrans, the minister says.

“We have listened to community needs and we’ve funded the development of the Welcome to Canberra Support Service to complement existing settlement services.”

Welcome to Canberra information packs will also be distributed in multiple languages to connect new migrants with community services.

The Territory is expecting to settle approximately 250 refugees in 2019-2020 according to the government.

An inaugural expo will be held during Harmony Week next year, followed by more regular events that will help to connect people with advice and social and economic opportunities in the ACT and surrounding regions, according to Mr Steel.

“With this kind of additional support, we hope to ensure our newest Canberrans can settle in with the support they need,” he says.

“Canberra is an inclusive and welcoming city and we want people to reach their full potential in their new city and participate fully in their communities.”


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15 Responses to Government launches multilingual welcome packs to help new Canberrans feel at home
Nora Rovner-New Nora Rovner-New 6:57 am 24 Nov 19

Today is 48 years I arrived in Australia with my family. I was 10 years old. So good to see the progress in how migrants are treated and considered. Back in 1971 we had to sink or swim.

Cecilia Young Marinovic Cecilia Young Marinovic 8:43 am 20 Nov 19

Progressive government 👏👏

Neenie Baines Neenie Baines 7:09 am 20 Nov 19

I love this!

rationalobserver rationalobserver 12:42 am 20 Nov 19

We should be capping our population, not increasing it. Won’t somebody think of the environment !

Margaret Freemantle Margaret Freemantle 5:24 pm 19 Nov 19

Fabulous to hear! Well done Canberra!

Andrew Dudley Andrew Dudley 12:55 pm 19 Nov 19

This is a great idea 👍

Sue Skinner Sue Skinner 4:42 pm 18 Nov 19

Would seriously like to see the clients i work with in mental health, who are living in Canberra already, afforded this assistance.

    Jules Elle Jules Elle 7:17 am 19 Nov 19

    Sue Skinner they’re talking about $267,000 over three years. Not millions of dollars to adequately support the whole of Canberra with mental health issues. To break that down further, an average of $89,000 a year (for 3 years) to support settling 250 refugees in 2019-20. In terms of the public service, that would pay one 1.0 FTE administrative staff member (more likely 0.5 FTE staff member plus some printing, and other resources).

Renea Hazel Renea Hazel 2:27 pm 18 Nov 19

They have no trouble finding housing, are sitting waiting in HACT the day they get into town. Very effective grapevine there.

    Justin Newbury Justin Newbury 2:53 pm 18 Nov 19

    OK Boomer.

    Renea Hazel Renea Hazel 3:09 pm 18 Nov 19

    I know it, I used to work there :)

    Mark Kulasingham Mark Kulasingham 6:22 pm 18 Nov 19

    I didn't do that. OK boomer.

    Andrew Dudley Andrew Dudley 12:56 pm 19 Nov 19

    Renea Hazel so every single one finds housing no trouble? I’d love to see a few dozen examples when you’ve got the time 👍

    Renea Hazel Renea Hazel 9:42 pm 19 Nov 19

    Not all obviously. This wouldn't be the case if the government provided more than 6 month's worth of support under their humanitarian settlement programs. That's hardly long enough to learn the language let alone find employment and become self-supporting.

    Andrew Dudley Andrew Dudley 2:29 pm 26 Nov 19

    Renea Hazel no worries, you made it sounds like you meant all by being vague. Yes that is correct, things would be a lot better if the LNP did it’s job and made it a better and smoother process, and provided the appropriate support.

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