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Hospitals still not up to scratch?

By johnboy - 21 July 2008 41

The Shadow Health Minister Jacqui Burke, has proudly announced the outcome of her Freedom of Information (FOI) digging into the health statistics.

    only 53% of presentations were being treated in the time required according to triage categories.
    The problem is most acute for category 3 and category 4 patients who should be seen within 30 minutes and 60 minutes respectively. Even for urgent cases, nearly a third are not being seen within the required ten minutes.

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41 Responses to
Hospitals still not up to scratch?
Genie 11:16 pm 21 Jul 08

Last time I was at the hospital I was with my mum who had a suspected broken bone…. 2 hour wait to see a doctor, then I think it was about an hour for the xray.. then about another hour to get back in to see the doctor.

There were so many people in the hospital waiting room, that had a runny nose, a cough etc… I just feel that people need to learn about their bodies and realise that a good nights rest will do them better than sitting in a hospital waiting room for several hours only to be told to go to the chemist and buy bloody cold and flu tablets.

I use Health First regularly, and recently chose to spend 5 days in bed sick as a dog then to go to the hospital because I couldn’t get an appointment anywhere over the weekend. All in all – bad case of gastro. Doctor wouldn’t have been able to help me anyways other than recommend fluids… Had I gone to the emergency room, I would have wasted mine and the doctors time and probably passed on my bug to several other people.

emd 10:40 pm 21 Jul 08

I use Health First regularly, it’s good for deciding what needs to go to ED and what can wait a few hours at the bulk billing clinic and what can wait a few days for our regular GP. If it can wait for the GP, they also give advice on how to manage symptoms in the meantime.

There is a dire shortage of GPs in Canberra. ACT Govt could certainly do more to support getting more GPs seeing people and thereby free up the ED.

bd84 9:56 pm 21 Jul 08

Something we already knew, worst waiting times in Australia. I’m sure someone sometime got in within 30 mins when it was dead quiet though. I’m sure if every single person with a cold stayed at home instead of going to the hospital for the hospital to tell them to go home and go to bed it would be much better, but every other hospital in the country has the same problem, just TCH is consistently bad.

gun street girl 8:38 pm 21 Jul 08

Whatsup said :

If you ring Health First on 02 6207 7777 or 1800 022 222 they have nursing staff that can evaluate your situation and offer advice on your next move. Their answers can range between ” We are sending an ambulance for you now. ” to “We suggest you see a GP within the next 24 hours.” They might save you a trip and a long wait.

Arguably, interventions like Health First can actually increase ED presentations, due to the sheer impossibility of being certain about a diagnosis over the telephone. The default for anything more complex than “My pinky finger has been hurting for twenty years – should I go to the ED?” tends to be advice for the patient to present to the ED, just in case.

Whatsup 8:34 pm 21 Jul 08

I took my son who had breathing difficulties into TCH emergency department and he was seen immediately. The staff were awesome, could not have asked for better care.

If you go to the emergency department with anything less than serious than don’t winge about waiting. Unfortunately people with cuts and broken bones can have a long wait if there are plenty of more urgent cases. I reckon a separate clinic that specialises in Xrays, Stitches and Plaster would be good.

If you ring Health First on 02 6207 7777 or 1800 022 222 they have nursing staff that can evaluate your situation and offer advice on your next move. Their answers can range between ” We are sending an ambulance for you now. ” to “We suggest you see a GP within the next 24 hours.” They might save you a trip and a long wait.

CALMS said they wouldn’t see my daughter one evening because our GP didn’t have an agreement with them. Not sure what that was all about but it wasn’t helpful at all.

sepi 8:17 pm 21 Jul 08

Newspaper reports recently highlighted Canberra as having the worst waiting times in the Nation in every category.

I’d say Jacqui is onto something this time.

Mutto 7:37 pm 21 Jul 08

How about the Department of Health setting aside some space in the hospital precincts (Canberra and Calvary) for such clinics (even privately run) and see how much that eases the emergency department ?

They have. They are called CALMS (Canberra Afterhours Locum Medical Service).

fabforty 7:11 pm 21 Jul 08

Genie said :

I’m actually hoping the new ads on TV will help with the hospitals emergency system.

If you had a god damn cold – STAY AT HOME AND STOP CLOGGING UP THE WAITING ROOMS !!!

*awaiting all criticism*

I actually agree Genie. Canberra’s lack of 24hour bulk billing clinics means that anyone who hasn’t got the $55+ to pay upfront for a doctor visit, worried parents, or those who can’t wait the couple of days it takes to get an appointment, will turn up at the emergency ward becuase there is sometimes no alternative.

How about the Department of Health setting aside some space in the hospital precincts (Canberra and Calvary) for such clinics (even privately run) and see how much that eases the emergency department ?

gun street girl 6:48 pm 21 Jul 08

Anecdotally, I would say her claims about the Cat 3 and 4 waiting times are close to accurate – particularly during the night.

imhotep 6:40 pm 21 Jul 08

I’m sure they could run an excellent hospital if those pesky patients stopped turning up!

.

Genie 6:35 pm 21 Jul 08

I’m actually hoping the new ads on TV will help with the hospitals emergency system.

If you had a god damn cold – STAY AT HOME AND STOP CLOGGING UP THE WAITING ROOMS !!!

*awaiting all criticism*

tom-tom 6:21 pm 21 Jul 08

rather than just sniping from the sidelines

tom-tom 6:20 pm 21 Jul 08

i’m not having a go; its just this slanging match between jacqui and katy has been going on in the same format for ages now…
step 1.) jacqui ‘investigates’ some issue and tries to slam katy
step 2.) katy calls her on the BS
step 3.) zeddy claims her being proved wrong is another example of act labor arrogance

i’m just sick of this story occurring again and again; if jacqui wants to campaign on health then good for her; but i’d rather see her put up and try and sell a viable alternative

johnboy 6:15 pm 21 Jul 08

Well we’ll publish the rebuttals as they arrive.

tom-tom 6:13 pm 21 Jul 08

yawn
i give it a day before jacqui burkes claims are shot down in flames; thats the usual story with anything out of her mouth.

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