15 July 2011

Idiot Scammers

| ScienceRules
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Dagnabbit, I’ve had persons from the sub-continent calling pretty much every day the past month or so pretending to be from “my computer company”.

Either they are monumentally stupid or can’t afford a phone book for anything other than Chisholm. I either keep them on the phone for up to an hour (yeah, I amuse easily) or give ’em an earful of poetic justice till they hang up but they keep calling back.

What’s the psychology here? Do they think they can wear me down or is it perhaps different outfits? Either way they don’t seem to have a viable business plan going for them. Maybe I could offer to be a consultant if they give me their bank account details…

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Leon said :

The Do Not Call register (https://www.donotcall.gov.au/enquiries.cfm) advises recording the date and time, and the caller’s name, company, phone number and other contact details, plus the matters they wanted to talk about.

Also worth remembering is that registration on the do not call list, only lasts for 5 years (previously 3 years), so if you joined prior to 2007, you might find your number has been removed from the list (you might have disconnected the number and the new owner might want marketing calls).

A couple of weeks ago I had the same type of call, Id normally play along but I was busy at the time so theyll have to wait til next time.

I live close to Chisholm. Had two of these calls in less than a week. Male first time and then tonight a female. Tonight as the phone line quality was poor I just hung up.

I’ve been getting these a lot, and it certainly isn’t restricted to Chisholm.
My mum got a call from one of these guys with a very thick Asian accent (even though he insisted he was French), and she couldn’t understand him. She told him he wasn’t speaking clearly and he told her to “go and put some oil in [her] ears”, then she would be able to “hear him loud and clear”.

It’s fun to mess with them, but the persistency of the calls is quite aggravating.
And unfortunately, some people who are not tech savvy (mainly sweet old ladies) actually get sucked into these things. I remain hopeful however, as most of the people who are computer illiterate enough to fall for these scams probably don’t have the skills to follow the instructions for installing the malware.

Thoroughly Smashed said :

Unfortunately the people that make the initial call aren’t scammers themselves, they just work for contracted call centres and most have no idea that they’re involved in a scam, they’re just reading from a script.

That may be true some of the time, but the way this fellow tells it, at least some of the outsourced scammers are fully aware of what they’re doing. That’s a fascinating article, by the way, if you’ve ever wanted a small insight into that suspiciously sub-continental-sounding “Bruce” you get when you call a support number.

alljacq said :

I used to play the village idiot with the vermin, got a laugh from the wife for a while. Now when my caller id says overseas private I simply say three words A F P they hang up instantly. On one occassion they persisted so I kept repeating AFP then I heard the word sh*t and they hung up.

Classic

I used to play the village idiot with the vermin, got a laugh from the wife for a while. Now when my caller id says overseas private I simply say three words A F P they hang up instantly. On one occassion they persisted so I kept repeating AFP then I heard the word sh*t and they hung up.

While I haven’t had the experience that others are reporting, I did – just yesterday – get one of those phone calls that rings for half a ring, and if you answer it (which I did) goes to a dead line.

I awas approaching an out of range area so thought the call was legit. When I got back to my office I called the number only to find it was one of those scams where when you call back, you go to a voice mail that tells you to check out a website.

The last time this happened I was in uni about 5 or 6 years ago and back then I was getting these phone calls at least once a week by the same number.

I thought this rubbish advertising was long dead, so I was pretty angry that I gave them at least half of what they wanted.

grunge_hippy1:16 pm 15 Jul 11

I had one a few weeks ago, but his accent was so bad that I couldnt even understand him enough to have some fun.

Thoroughly Smashed12:52 pm 15 Jul 11

I’ve only had one of these calls, sadly. I held the guy on the phone for 45 minutes by pretending to be utterly computer illiterate. Unfortunately the people that make the initial call aren’t scammers themselves, they just work for contracted call centres and most have no idea that they’re involved in a scam, they’re just reading from a script. The one I had was very persistent, most of the times I failed to follow his instructions (or reported that the instructions didn’t work) he just went right back to the start. Anyway it’s only when you agree to allow a remote desktop connection that the real scammers become involved and start installing malware on your computer etc.

I’ve heard of people allowing them to make the remote desktop connection and then exploiting the scammers’ own poor security to do as much damage to their payment systems as possible etc.

I am getting the scam calls too. They must have started a Canberra blitz. I think they’re using VoIP so making them wait probably won’t smash their phone bills.

AFAIK the do not call register does not apply to inward bound calls from overseas.

We got one 2 days ago. We just say “Write me a letter” then hang up.

It’s the shotgun approach, most will tell them to bugger off, but theres that small percentage of people who get sucked in, download the software, install the program and pay to have it removed.

A friend of mine got one of these callers. After they introduced themselves, my friend said “hold on, someone’s at the front door”. He went back to finish watching his tv program. About 25mins later, he came back and the person was still waiting on the phone – a little irritated by this stage. My friend then told him he used Linux. At least my friend ensured that the scammer’s phone bill won’t be cheap.

I’m pretty sure these people don’t really care about the Do Not Call Register – they’re trying to scam you, so trifling matters like that aren’t likely to really bother them. They’re also most likely using some form of auto-dialing system, and I doubt they really care about keeping detailed results on who they’ve called before, and what the result was.

Personally, when I answer, get that pause, then someone telling me they want to talk to me about my computer, I just hang up and forget all about it.

Yep – it seems that they love Chisholm for some reason.

If you have a few minutes it’s worth talking to them and playing along a bit. This leaves them a few less minutes to speak to someone that might actually do what they want them to do.

Common points to ask them:
Which computer is infected (say you have three, and they are all running windows)
How do they know yours is infected?
How do they know your IP address?

By the time we get to actually doing anything that may damage my computer I usually start asking about cost or viruses or where they are based (George st Melbourne CBD seems to be a common address).

My kids now know the script well enough to play along when they take the calls.

If you have a spare 5 minutes give it a go – its fun playing them along.

A friend of mine strung one of these pricks along for about half an hour. Just before the scammer finally hung up in disgust, my friend swears he heard him mutter “dammit, this is my first day scamming – give me a break”.

We get it a lot. We’ve had a bit of fun winding them up:

“Yep, sitting at my computer. Now, can’t see that box. Yes, I’m on the website. Oh NO – there’s smoke coming out of the back of the computer!!”

Then they hang up.

I can’t believe they keep trying this crap, they must have called us a dozen times this year.

I just say “Yeah I know that scam” and hang up. I get a call about once a week

This may be a widespread problem, as we’ve also had it for a week or so. The Do Not Call register (https://www.donotcall.gov.au/enquiries.cfm) advises recording the date and time, and the caller’s name, company, phone number and other contact details, plus the matters they wanted to talk about.

Even if they give false information, this information may help the Government to track them down.

The best response I got was when I played along with a very persistent caller. I got onto my computer and followed his instructions. When he realised I was using Linux, he abruptly hung up.

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