9 March 2012

I'm Doing Something Wrong here - employment

| Vanessa
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I returned to Canberra last year after six years of living in Christchurch, NZ. Earthquakes brought me back – believe me, terra firma is much more conducive to peace of mind.

I ‘ve spent all my adult working life in Canberra (apart from baby breaks and the above) so of course I began seeking employment here. I thought I had a great resume of experience, honourable work ethic, enthusiasm – all that great stuff. Combine that with a local unemployment rate of around 3% and I had no doubts about successful job hunting.

Enthusiastic optimism turned to bewildered dismay over the course of a few months as I failed to find *any* employment in the public sector. I registered at temp agencies, government temp registers, applied for jobs, scoured the online APS gazette – writing up what I thought were reasonable applications. I had employed friends look at my resume – was it up to date? Not too waffley? Acceptable format? Enough information? Yes, yes, yes were the responses.

Still no success. As my savings dwindled I came to the soul destroying realisation that I would need to apply for a job seeker benefit, something I have not done since I was 18 – and then only for 5 weeks. That was waaaaay back in the 70s. I’ve always worked. I don’t want to be on a benefit. I have a good brain, a lifetime of experience, a yearning to contribute productively, yet still I fail. I refuse to accept that over-45s are not employable. Maybe I’m wrong about this?

If anyone can tell me what I am doing that’s wrong – my approach, my expectations, whatever – I can fix it and hopefully get some success. It is all incredibly depressing to contemplate that there may in fact be no hope of being employed. It is terrifying to realise how quickly I have moved from employed, comfortable, single woman to unemployed, broke, unemployable middle aged woman no one wants. I see Ainslie Village looming on the horizon – but wait, I’m not eligible for that accommodation because it is geared towards the mentally ill. Perhaps I will qualify sooner than I think.

Any thoughts, suggestions, ideas, criticisms will be gladly received.

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Thank you so much for all the really useful, encouraging suggestions. I must admit I was at a bit of a low point, and your kind and thoughtful responses have given me just the boost I need.
I prefer not to think age has much t do with employment prospects, after all the PM is around my age and she recently managed to retain her job.
I worked in the private sector in NZ so I certainly have no objections to job seeking in other than public sector, I am trying this as I write this.

Again, thank you all for your encouragement

Hi Vanessa, I am a contractor working for both the public service and private enterprise. I am rarely out of work and wish to give you the following suggestions:
– register for 3 month contracts initially as opposed to longer term contracts given that the majority of departments are satisfied conducting Protected or Highly Protected clearances (now termed Vetting) for shorter term contracts if adequate references or referees are supplied. The 6 month-12 month contracts are more difficult to secure without a Secret Clearance.
– Check out exactly what your old Referees stated to the Agency before the Agency gives a Department or private employer your Referee’s details. Many people ‘assume’ that after requesting a previous employer to be referee for them, that a glowing referee report will be given orally, Unfortunately, this does not always occur. Also, I have discovered with other people I have met as contractors, that a referee has not been available on several occasions when an agency or department has contacted them. The agency and/or department move on to the next candidate (temp) who have the clearances and been working continuous long term contracts. It pays to follow up with the agencies and depts that your referees were actually contacted. Email addresses are best in addition to phone contact details of your referees provided,
– obtain your own Police Check as it saves departments time when doing your clearances and have discovered it a bonus.
– Macarthur Recruitment are great, PCA and several government depts are seeking admin project workers at present from their temp registers..
– The quickest way to get back into the public service is to take on a few reception admin roles paying less, obtain your references locally and then move on to the ASO4,ASO5, ASO6 and above roles.
– I took short breaks in between having kids, running a business from home and supporting my Ex’s business for 20 yrs and chose the temp scene.
– I suggest lastly that you ask for written references along with the oral referee requests Vanessa. Agencies and departments still view mine and take them into consideration.
Best of luck, you will be offered roles shortly,

(i)

Indi said :

Just going out on a limb….bit presumptuous to link Ainslie Village residents all having a mental illness with your apparent inability to score a plumb APS job and lead the high life. Sounds lije you have basic attitude problems

I think Ainslie Village is male only anyway.

IP

If you were able to apply for benefits back in the 70s may I venture to suggest that your lack of success may be that you are too old. Over 50 it is very difficult to get jobs in Canberra and in the tight environment that now prevails it is even more difficult. Good luck with your job search!

spiderinsider11:45 am 10 Mar 12

That sounds really frustrating Vanessa. It sounds like you came back to Canberra at exactly the time the efficiency dividend increase began to bite, with a resultant pause in recruitment. Case in point: at my workplace we got approval to advertise to fill a vacant position, got to the point of taking applications and then got told by the powers that be (who’d previously approved the recruitment taking place), that we couldn’t fill the position.

But while the environment isn’t great for job hunters, there must still be some vacancies being filled by people not already in the position, and there are some more things you might want to try. One is checking that your selection criteria are as good as can be. Ann Villiers has an excellent book on this http://www.selectioncriteria.com.au/write-and-talk.html (the library has copies, but also a loooong waiting list it seems). The other is asking the contact officers for feedback as to why you weren’t selected (if you haven’t already). I realise this isn’t for the faint-hearted, but it might give you an idea of whether there are things you can work on to increase your chances next time.

As for going on newstart, as Phototext said, no shame in that. Or could you look at doing some more study and getting Austudy instead? I have to confess I have no idea whether you’d be eligible, but it might be worth looking into.

Good luck!

ThatUniStudent8:02 am 10 Mar 12

You’re taking the wrong approach to the Interviews. Here, this is a short educational video on how to secure a job through corrrect interview technique courtesy of Chopper Read’s job agency:
http://www.youtube.com/watch?v=L4rSZP0nNCc

shadow boxer2:39 am 10 Mar 12

qbngeek said :

dundle said :

If it’s APS, it could be your selection criteria aren’t up to scratch. I know employable people who have failed to get APS jobs because they write selection criteria wrongly. There are lots of resources online about that, if you haven’t seen them already.

If it’s not that then it could be because the APS doesn’t seem to be hiring much. A lot of jobs are advertised but I’m not sure about how many are filled.

I am also struggling to find a (new, I already have one) job and I am in my 20s! With a degree and years of experience both in and outside APS.

Without knowing more about your experience/qualifications I can’t really give more relevant advice though.

I came up with a simple solution to the selection criteria issue, I just refuse to write it. I send in my resume and a covering letter and if they tell me that I need to address selection criteria I politely tell them to stop wasting my time.

It is a stupid and archaic way of hiring staff.

Its actually pretty effective at weeding out those with attitude problems or problems with authority. It also checks applicants aren’t too lazy or iliterate to construct a set of claims and achievemnts against a criteria and gives some insight into how people approach difficult esoteric theories like strategy development.

Sounds like it is doing its job here..

qbngeek said :

dundle said :

If it’s APS, it could be your selection criteria aren’t up to scratch. I know employable people who have failed to get APS jobs because they write selection criteria wrongly. There are lots of resources online about that, if you haven’t seen them already.

If it’s not that then it could be because the APS doesn’t seem to be hiring much. A lot of jobs are advertised but I’m not sure about how many are filled.

I am also struggling to find a (new, I already have one) job and I am in my 20s! With a degree and years of experience both in and outside APS.

Without knowing more about your experience/qualifications I can’t really give more relevant advice though.

I came up with a simple solution to the selection criteria issue, I just refuse to write it. I send in my resume and a covering letter and if they tell me that I need to address selection criteria I politely tell them to stop wasting my time.

It is a stupid and archaic way of hiring staff.

I’m not having a go at you because I entirely agree with you about those damn criteria, but how often has ignoring them actually worked?

APS hiring is a joke and the selection criteria are the absolute pits. I mean I often see one criteria being “Contribute to OH&S practices” – how do you answer that? List all the dumb stuff you didn’t do? Tell them about the time you got a paper cut and put a band aid on it?

The APS really needs to take some pointers from the private sector, particularly companies like Google who have some innovative hiring methods.

dundle said :

If it’s APS, it could be your selection criteria aren’t up to scratch. I know employable people who have failed to get APS jobs because they write selection criteria wrongly. There are lots of resources online about that, if you haven’t seen them already.

If it’s not that then it could be because the APS doesn’t seem to be hiring much. A lot of jobs are advertised but I’m not sure about how many are filled.

I am also struggling to find a (new, I already have one) job and I am in my 20s! With a degree and years of experience both in and outside APS.

Without knowing more about your experience/qualifications I can’t really give more relevant advice though.

I came up with a simple solution to the selection criteria issue, I just refuse to write it. I send in my resume and a covering letter and if they tell me that I need to address selection criteria I politely tell them to stop wasting my time.

It is a stupid and archaic way of hiring staff.

The labour market in the ACT and surrounds has been weak for the last year or so. And if you’re only aiming at public service jobs, that is a bit unfortunate as the mid-budget cycle increased efficieny dividend saw recruitment come to a screeching halt. If the liberals get in however, watch carnage ensue.

Have you got a Kiwi accent?

Thats the problem!

harvyk1 said :

Don’t bother with temp agencies, what they really want is numbers on the books so they can say “we have 20,000 names” to potential employers to encourage them to sign with the agency. Furthermore many agencies actually have restrictions of trade which means a placement with the temp agency can not turn into something more (without going through the agency). In fact don’t bother signing up with any agency, instead keep looking through the jobs boards (esp if there is a board for your particular area) and applying for any jobs you see on the board.

From what I’ve heard job agencies are leaches. They take a huge chunk of your pay for the effort (which is minimal) of placing you.

Indi said :

Just going out on a limb….bit presumptuous to link Ainslie Village residents all having a mental illness with your apparent inability to score a plumb APS job and lead the high life. Sounds lije you have basic attitude problems

I can assure you, I am neither looking for a plumb job, nor have I any attitude problems. I simply looked at the official criteria for an application to live in Ainslie Village to be considered. On the website.

Try the ACT Government. http://www.job.act.gov.au.

Ainslie Village and the dole if you cant get a APS job?

Do these people really exist?

TheDancingDjinn6:45 pm 09 Mar 12

Indi said :

Just going out on a limb….bit presumptuous to link Ainslie Village residents all having a mental illness with your apparent inability to score a plumb APS job and lead the high life. Sounds lije you have basic attitude problems

i found this little tid bit on an Ainslie Village advertisement
“Ainslie Village provides hostel accommodation and support to homeless men and women over the age of 18, particularly those with a mental health condition.”
It’s supported living for those with mental illness, they also take drug addcits and alcoholics (which in some cases, are also somewhat mentally ill) she was correct in her statement.

Just going out on a limb….bit presumptuous to link Ainslie Village residents all having a mental illness with your apparent inability to score a plumb APS job and lead the high life. Sounds lije you have basic attitude problems

If it’s APS, it could be your selection criteria aren’t up to scratch. I know employable people who have failed to get APS jobs because they write selection criteria wrongly. There are lots of resources online about that, if you haven’t seen them already.

If it’s not that then it could be because the APS doesn’t seem to be hiring much. A lot of jobs are advertised but I’m not sure about how many are filled.

I am also struggling to find a (new, I already have one) job and I am in my 20s! With a degree and years of experience both in and outside APS.

Without knowing more about your experience/qualifications I can’t really give more relevant advice though.

Go for private sector instead. I have finally filled a role with a cracking candidate form the UK after numerous false starts. Original person went on mat leave, next perosn in the role lasted a month before bailing for more money, next candidate had a family crisis and lasted two days. Finally lucked out with our new person.

You may have to go for less money than you are actually worth, to start, but I reckon the work’s out there – we had so many interviews arranged that at the last minute were cancelled because the person got themselves a job.

Good luck.

schmeah said :

The market is tight. Really tight. It’s all I can do to NOT beg in an interview for the job.

Agree with you there about the market.

The big elephant in the room that no one wants to talk about in this country is that we are in a recession, the job market is super tight (maybe even more than GFC1? I dunno), banks are not lending people money as there isnt much money out there in the ocean of money overseas (where all our borrowings tend to come from), so without people being able to borrow money they cant make money, and the economy grinds to a halt. Sooner or later someone will stand up and admit we are sitting in GFC2. You dont have to drive too far outside of Canberra to see whats happening at the moment.

People are leaving/being sacked from jobs and not being replaced. This means everyone is working longer hours to cover the work that was done by people who are not being replaced. People are concerned about the market in general and so they are willing to go with the flow and work longer hours etc. both in the public and private sector, IMHO.

Employment agencies I think would be a good option for you. As Duffbowl mentioned, you need to target the right agency for your sort of skills.
You need to also be proactive when it comes to agencies. What I mean by this is that recruitment company receive positions from their client, they then put together a short list of people they feel would be most appropriate for that client. Once they have found a short list they submit the CVs. They may have had people fresh in mind who recently come across their desk, therefore a candidate search is not needed, thus your name does not come up.
Send them an e-mail once a week and phone once a week letting them know you are still on the look out…You are fresh in their mind, a job comes in…Vanessa would be perfect for this…Also request a meet and greet so they can also put a face to the CV.

I hope this makes sense and if you are in ICT let me know as this is what I specialise in.

All the best with your job hunting.

screaming banshee4:07 pm 09 Mar 12

That you only seem willing to consider public sector employment disturbs me greatly.

My sympathies, Vanessa. Although I haven’t been looking for a full time job for many years (self-employed) I do remember it can be a soul-destroying experience.

A couple of others have already pointed this out, but don’t just go by the job ads. It’s said that only about 15-20% of job vacancies ever get advertised – the rest are filled by word of mouth, staff recommendations, family etc etc etc.

So, tap into this – hit the streets with a nicely presented resume, and a clear and easily articulated message to a potential employer. Go in, ask for the boss, make your pitch if you can but leave your resume if you can’t, and always, ALWAYS follow up a week later.

Most of the time you’ll get fobbed off. Don’t take it personally, that’s just how it goes. But someone, somewhere will be looking for someone like you. And it only take one – you only need one job, after all. Good luck!

harvyk1 said :

Don’t bother with temp agencies, what they really want is numbers on the books so they can say “we have 20,000 names” to potential employers to encourage them to sign with the agency. Furthermore many agencies actually have restrictions of trade which means a placement with the temp agency can not turn into something more (without going through the agency). In fact don’t bother signing up with any agency, instead keep looking through the jobs boards (esp if there is a board for your particular area) and applying for any jobs you see on the board.

Many jobs you’ll see in the PS gazette will be job renewals as others have said. Unless you are truly fantastic and the incumbent is truly bad, those are simply a formality and anyone who applies for them stand no chance.

The other thing, friends are not usually the best people to read over your resume, they are unlikely to give good honest responses. Consider getting a professional resume writer to review your resume, I did that a few years back and scored myself a good job within a week.

Finally there are jobs out there, a friend of mine managed to pick up a new job within 3 weeks after been let go from his old job (that was about a month ago), so there are jobs there for the taking.

When I started looking for work in Canberra about 10 years ago, I found the agencies really helpful. Started with data entry jobs and went from there to ASO5 PS temp contracts to a permanent job. Maybe it was because there was more work then or maybe the agencies changed, wouldn’t know, I’m sorry.

I agree with lots of PS jobs already having people acting in them and having a huge advantage. It is worth calling the contact officer and asking them this question directly. Mind you, I have seen a couple of cases where the person acting in the job lost out to an external person after the recruitment process. But it is very rare and you may want to save yourself the dissapointment…

Don’t bother with temp agencies, what they really want is numbers on the books so they can say “we have 20,000 names” to potential employers to encourage them to sign with the agency. Furthermore many agencies actually have restrictions of trade which means a placement with the temp agency can not turn into something more (without going through the agency). In fact don’t bother signing up with any agency, instead keep looking through the jobs boards (esp if there is a board for your particular area) and applying for any jobs you see on the board.

Many jobs you’ll see in the PS gazette will be job renewals as others have said. Unless you are truly fantastic and the incumbent is truly bad, those are simply a formality and anyone who applies for them stand no chance.

The other thing, friends are not usually the best people to read over your resume, they are unlikely to give good honest responses. Consider getting a professional resume writer to review your resume, I did that a few years back and scored myself a good job within a week.

Finally there are jobs out there, a friend of mine managed to pick up a new job within 3 weeks after been let go from his old job (that was about a month ago), so there are jobs there for the taking.

Depending on your quals, you may need to target a recruiting agency that specialises.

As others have commented, the productivity dividend increase has hit more than a few departments, with most roles being filled internally, people moving up, and the lower level roles not being immediately filled.

Contracting individuals *may* find it more difficult as departments move towards rationalising who they deal with. Panels of service providers vice recruiting agencies are being touted around the place.

150% agree about agencies being ashtrays. Don’t they get money from the government when they get you to ‘sign up’? They make you think they are your best friend and there to help you and will place you straight away in your dream role with top salary. But I don’t really know of anyone who’s got work through an agency. One wondered why I didn’t want to give up my permanent 7 year job, for THREE weeks temp work.

I agree that people do become ear marked for roles. But I have hears of outsiders fluking the role over the person who was ear marked – it’s even happened to me before. I think gov agencies shouldn’t have to advertise externally (or ‘encourage applicants’) as it gets peoples hopes up. A good application is hours and hours of work.

Good luck Vanessa – the right job is out there for you.

Looking for work can be a depressing thing to have to do. Been there, it sucks.

APS may not be the best bet, private industry, although struggling, don’t have the same restrictions for hiring and firing as the APS.

Although it can be a bit disheartening at times, cold calling does work a lot of the time, you may have to cold call a lot of places but better than eating cat food. 😉

Use Google maps, Google and Yellow pages, look at an area, narrow down who might be worth visiting, google the business, get a whole bunch of CVs printed and hit the streets.

First few times can be nerve racking but after a few goes you get the patter down. Just try to be relaxed, friendly and never be pushy.

As to the dole, there aint no shame in it. Also, if you do go on it, you do get benefits that can make getting a job easier such as your wage for 12 weeks subsidised by the government (still happens ?). Can make the difference between being hired or not.

While I’m currently employed, my job is slowly killing me with boredom and being surrounded by wankers.

I must have applied for 20 plus jobs in the last 12 months. Some of which I was probably out of my depth with, but gave it a shot anyway, and others I’ve been interviewed for and my referees called. All to nothing; some jobs have been ‘restructured’ (meaning they just disappeared), others I was told my application was excellent only there was another candidate more appropriate (read, already marked for the job), others still I never heard anything from.

The market is tight. Really tight. It’s all I can do to NOT beg in an interview for the job.

Recruitment is happening internally, not externally – agencies don’t want extra mouths to feed when they have a 4% efficiency dividend to meet. You are feeling the state of the job market in general that’s all. Unemployment figures generally are a really good exercise in how to fudge figures.

Don’t stress.

Felix the Cat2:15 pm 09 Mar 12

My experience with job agencies is they are as useful as an ashtray on a motorbike, they just sign you up so it looks to potential employers that they have heaps of jobseekers on the books. I signed up with a few different ones, 2 of them I never heard from again and the third kept notifying me about jobs that I had no experience, qualification or desire to do and then threaten to blacklist me if I refused to go for interview at one of these workplaces. I wanted a clerical type job in Civic or Belconnen and they wanted to send me for an interview as a storeperson at a warehouse in Queanbeyan!

As for the PS jobs you have applied for, perhaps they were already filled but the department had to “go through the motions” of advertising becasue the rules say they do.

I don’t mean to criticize because I don’t know you but maybe you need to settle for “any” job like a checkout chick or waitress and then at least you have some money coming in and in the meantime keep looking for a job that you really want.

colourful sydney racing identity2:13 pm 09 Mar 12

Genie said :

Your problem is that you’re applying for jobs in the public sector. Although they won’t use the phrase, most Gov Departments are going through a ‘recruitment freeze’. Everyone just lost a massive chunk of their funding and jobs have to go.

this.

devils_advocate2:05 pm 09 Mar 12

What about qualifications? Are they sufficient high and in fields relevant to the jobs you are going for?

I know from experience that there were a number of senior managers throughout the APS who had risen to fairly senior positions due to tenure, but if they had to apply for their own jobs again would probably not get them due to competing against others with much more and better qualifications.

As noted above there is a hiring freeze on, so it’s a bit of an employer’s market out there and speaking for my own experience on panels I certainly look at qualifications, especially if having to differentiate between two otherwise competitive candidates.

Your problem is that you’re applying for jobs in the public sector. Although they won’t use the phrase, most Gov Departments are going through a ‘recruitment freeze’. Everyone just lost a massive chunk of their funding and jobs have to go.

I don’t consider your age to be a problem. The last few staff we did manage to hire are significantly older than you.

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