[First filed: October 26, 2008 @ 13:51]
we will repeat this annoying and inane message every 10 seconds as we think you are all idiots.
Does the Canberra Centre really have to play the “In the interest of safety of all customers, please do not walk on the travelators. Stand between the yellow lines and hold the handrails at all times” message every 10 seconds ? It was bad enough when they had half a dozen signs (only a slight exaggeration) at each entrance to the travelators stating that you shouldn’t go on them with plastic soled shoes. Are we really that much of a nanny state ? are they just scared of being sued, or do they view their customer base with contempt ?
Personally all the message does is piss me off and ensure I walk faster. If I fall that’s my tough luck.
I feel sorry for the staff that have to work in the shops close enough to hear that message, they must be driven nuts by it.
UPDATED: AG Canberra posted a comment on this story I thought deserved a wider reading:
- As the husband of a person who did go A over T on the travellators there I can say the Canberra Centre Management are hopeless. My wife managed to rip her pants and take a couple of large chunks of skin from her foot that required stitches.
The rock ape security guard asked if we’d like free parking to compensate – “no thanks I’d like to speak to the manager”, I said. He arrived and said – “well yeah – people fall down these things all the time….”
After getting the wife sewn up at casualty and on the road to recovery we sent in the receipt for the cost of replacement pants. I then got a letter from the QIC lawyers stating that we had to absolve QIC of all liability relating to this incident if they were to pay out the $100. Get f’[;ed I said. The manager said he’d be happy to pay – all we had to do was send in the receipt….nothing about liability. I pointed out to the Brissy lawyer that if the Manager didn’t have the authority to authorise a payment of a hundred bucks then tell him to keep his gob shut!
Eventaully the hunderd bucks arrived, my wife has a couple of scars to tell a story about and we always avoid those travellators…