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Is this for real? Paying for disability parking at Canberra Airport

By Ggreg - 28 April 2011 61

From the Canberra Airport website:

DISABLED PARKING

A number of designated disabled car park spaces are conveniently located in the airport car parks. To access these parking spaces, enter the car park via the boom-gate and take a ticket from the machine as you would normally.

Upon leaving the terminal you will need to pay for parking at the pay machines before returning to your vehicle. Our pay machines have been specifically designed to enable people in wheelchairs to access them with ease. If you experience any difficulties with the ticket or pay machines, press the help button and a member of staff will come to your assistance.

[my emphasis]

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61 Responses to
Is this for real? Paying for disability parking at Canberra Airport
deye 2:14 pm 28 Apr 11

EvanJames said :

What is more screech-worthy is the way the airport has made it very, very difficult to pick up friends and family. While you can go up the new ramps to the top level to drop people off at the kerb, on the ground level where arrivals come out of the terminal, they have big Do Not Enter signs, a line of taxis, and an AFP vehicle to book anyone who drives in.

Arrivals passengers are out on the kerb, waiting for their rides to come and get them, but if they drive into that area, they get booked.

They’ve got some designated pick up area, but it’s across the road and through a car park and last time I waited for a ride, I didn’t see any signs telling you about it.

who ever heard of an airport making it very hard to be picked up from the airport? Snow evidently wants people to either park in the pay park when they come to pick people up, or for the arrivals to catch a taxi.

I wouldn’t bother screeching about it until all of the new Terminal is completed. IIRC a pick up area will be part of the completed terminal

EvanJames 1:36 pm 28 Apr 11

Holden Caulfield said :

I agree with your basic premise about making it hard for pick-ups…

When I have a need to collect someone from the airport I just collect them at the drop-off point. Not strictly kosher I guess, but has worked okay so far.

I now plan ahead and ask people arriving to get the lift or escalators upstairs and wait at the Departures kerb.

We’ve been caught out a few times before that though. And judging by the numbers of people standing with their luggage outside the Arrivals door, people get stung every day.

FioBla 1:21 pm 28 Apr 11

EvanJames said :

What is more screech-worthy is the way the airport has made it very, very difficult to pick up friends and family. While you can go up the new ramps to the top level to drop people off at the kerb, on the ground level where arrivals come out of the terminal, they have big Do Not Enter signs, a line of taxis, and an AFP vehicle to book anyone who drives in.

Arrivals passengers are out on the kerb, waiting for their rides to come and get them, but if they drive into that area, they get booked.

They’ve got some designated pick up area, but it’s across the road and through a car park and last time I waited for a ride, I didn’t see any signs telling you about it.

I did a pick up on the weekend. The pick up area is in the car park, and is labelled as such. The signs also state that there is a 10 minute grace to pick someone up from the car park. The only shelters I saw, in event of rain, were where the ticket validation stations were. I was only picking one able-bodied person up, so they could lift their things into the car boot without my help. If there were multiple people (especially kids), and multiple bags, loiter time could be longer, exceeding the 10 minute grace.

I used a credit card to enter and exit, so I’m not sure how the ticket validation works, which would add more time (or less maybe, depending on how much more grace time I have after validating the ticket before exiting). The exit terminal has a screen showing how much value was deducted from the card.

I didn’t know what pick up was like until I got there, so the signs were welcome. The Canberra Airport site has information on new pick up arrangements at: http://www.canberraairport.com.au/air_toAndFrom/pickup.cfm

EvanJames said :

who ever heard of an airport making it very hard to be picked up from the airport? Snow evidently wants people to either park in the pay park when they come to pick people up, or for the arrivals to catch a taxi.

The Canberra Airport arrangement mirrors that at Macquarie-owned Sydney Airport International Terminal. Except with far less traffic, less annoying parking police, and expensive train stations. And the international terminal also has “new” 15 minute grace time, after a decade of forced paid parking to do any pickups. Note that at their domestic terminal, pick up is free, and traffic can be even worse.

Not defending the pickup situation at Canberra Airport—rushing to avoid a fee is particularly bad in the presence of multiple parked cars and strolling pedestrians. Just trying to pass this information along. Personally I think a grace period in a paid car park is a reasonable idea, in a high volume airport, which I didn’t get the impression Canberra was. But 10 minutes is a little short.

Holden Caulfield 11:53 am 28 Apr 11

EvanJames said :

What is more screech-worthy is the way the airport has made it very, very difficult to pick up friends and family. While you can go up the new ramps to the top level to drop people off at the kerb, on the ground level where arrivals come out of the terminal, they have big Do Not Enter signs, a line of taxis, and an AFP vehicle to book anyone who drives in…

I agree with your basic premise about making it hard for pick-ups…

When I have a need to collect someone from the airport I just collect them at the drop-off point. Not strictly kosher I guess, but has worked okay so far.

dvaey 11:41 am 28 Apr 11

molongloid said :

Am I missing some info here? Why wouldn’t you pay? What has that got to do with the disability? …. Are you saying that in other locations disabled parking is for free? I never knew that. Seems a bit odd.

From http://www.tams.act.gov.au/move/parking/act_mobility_parking_scheme


MPS permit holders can also park free of charge at meters and in ticket parking areas:
* For up to 2 hours, if the time limit on the parking sign is 30 minutes or less; and
* For an unlimited time, if the time limit on the parking sign is more than 30 minutes.

The same extended time limits apply to other government car parks and on-street parking spaces that are free, but time restricted. For example:
* If the time limit on the parking sign is 15 minutes, a permit holder can park for 2 hours; and
* If the time limit on the parking sign is 1 hour, a permit holder can park for an unlimited time.

Note this only applies to public parking, it is up to private operators whether they wish to honour these rules or not.
I wonder if the AFP that books people in arrivals, also wander upto the carpark to book people parked illegally?

Erg0 11:24 am 28 Apr 11

johnboy said :

My fault, fixed.

Thanks, but now I’m just more confused. Is the height of the machines at issue?

tonkatuff82 11:17 am 28 Apr 11

Why would they not have to pay? Presumably there is a pay machine close to the entry of the terminal?

“Our pay machines have been specifically designed to enable people in wheelchairs to access them with ease. If you experience any difficulties with the ticket or pay machines, press the help button and a member of staff will come to your assistance.”

What’s the big deal?

johnboy 11:05 am 28 Apr 11

Erg0 said :

Westfield Woden has their disabled car parks inside the boom gates. I can’t think of anywhere else that doesn’t do this.

Also, I can’t see where your emphasis is in that passage (unless you italicised the whole thing).

My fault, fixed.

colourful sydney rac 11:01 am 28 Apr 11

joingler said :

Personally I don’t see the big deal. As long as the car parking spots are easy to get to and paying is not a hassle what is the big deal?

I expect to have the PC brigade on me for this one…..

Nothing to see here. As you were gentlemen.

EvanJames 11:00 am 28 Apr 11

What is more screech-worthy is the way the airport has made it very, very difficult to pick up friends and family. While you can go up the new ramps to the top level to drop people off at the kerb, on the ground level where arrivals come out of the terminal, they have big Do Not Enter signs, a line of taxis, and an AFP vehicle to book anyone who drives in.

Arrivals passengers are out on the kerb, waiting for their rides to come and get them, but if they drive into that area, they get booked. They’ve got some designated pick up area, but it’s across the road and through a car park and last time I waited for a ride, I didn’t see any signs telling you about it.

who ever heard of an airport making it very hard to be picked up from the airport? Snow evidently wants people to either park in the pay park when they come to pick people up, or for the arrivals to catch a taxi.

Erg0 11:00 am 28 Apr 11

Westfield Woden has their disabled car parks inside the boom gates. I can’t think of anywhere else that doesn’t do this.

Also, I can’t see where your emphasis is in that passage (unless you italicised the whole thing).

Chop71 10:55 am 28 Apr 11

Shut up and pay it like the rest of us.

I could start a campaign to make you pay for parking all over Canberra if you wanna pick a fight.

molongloid 10:47 am 28 Apr 11

Am I missing some info here? Why wouldn’t you pay? What has that got to do with the disability? …. Are you saying that in other locations disabled parking is for free? I never knew that. Seems a bit odd.

joingler 10:47 am 28 Apr 11

Personally I don’t see the big deal. As long as the car parking spots are easy to get to and paying is not a hassle what is the big deal?

I expect to have the PC brigade on me for this one…..

StrangeAttractor 10:31 am 28 Apr 11

Given the way the airport seems to operate these days, I reckon you’re lucky not to have to pay extra!

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