Chief Minister Gallagher is drawing attention to the ACT Healthcare Patient Satisfaction Survey:
“The latest satisfaction survey shows that the ACT does have a health care system that the Canberra community is generally satisfied with and I am pleased to see that the latest results are showing anincrease with satisfaction when compared to the last survey period,” the Chief Minister said.
Overall Satisfaction and Help Received show that there has been an increase in overall satisfaction from 80 to 85% and from 80 to 82% for help received since the survey commenced.
The report also shows that 84.7% of patients were satisfied or very satisfied with all aspects of the hospital/health service.
“This detailed survey covers community views about all areas including overall care, rights and respect, quality and safety, participation, conduct of staff and information and communication, since the initial survey was undertaken in 2010,” the Chief Minister said.