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Looking for a Good Property Manager in Canberra?

By ramblingted - 17 October 2011 30

Looks like we need to rent the house out for a year or two, so looking for recommendations for property managers in Canberra.  

Preferably ones who would notice if the tenants set up a motorcycle repair shop in the spare bedroom.  

Any suggestions?

What’s Your opinion?


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Looking for a Good Property Manager in Canberra?
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pink little birdie 2:00 pm 09 Jan 17

Trimega said :

Hi guys. Interested in any recent experiences with either Luton or Independent as property managers. Thinking of handing my currently self managed property over to a manager this year. Property is in O’Connor.

As a tenant we were managed by Luton Dickson. No complaints they were quick to get things repaired and were communicative with us when the owner wanted to sell

Trimega 10:11 am 09 Jan 17

Hi guys. Interested in any recent experiences with either Luton or Independent as property managers. Thinking of handing my currently self managed property over to a manager this year. Property is in O’Connor.

WalterB 3:26 pm 22 Oct 14

I would avoid Independent at any cost. I had a property manager that was, charitably, completely out of her depth. Repairs went unfixed for my entire term. They would send repairmen (who I had to take time off work to let into the apartment!) who would come to give an estimate of the cost of repair, and then never actually do the repair. I was told things verbally that were completely backtracked on later. I talked to the manager about this, who told me, “we work for the owner, not for you”. Eventually I just had to move out. They were comically picky at the final inspection, far beyond the condition of the unit when I moved it. Thank god I had written down nearly every possible defect of the place on the initial condition report, otherwise it is clear they would have taken the opportunity to charge me for many pre-existing problems. Still they are attempting to charge me because I might not have listed every single mark on the walls. If you must deal with them make sure you get *everything* in writing, and detail *every* defect of the unit when you move it.

chrispmarks 7:27 pm 30 Sep 14

I think Nicole at Independent is Great, switched on and easy to deal with. I would avoid ACT Strata like the plague, I have dealt with one of their property managers and found him totally useless.

Sgt.Bungers 12:27 pm 18 Oct 11

My experience as a tenant with Capital First National in O’Conner was astounding. 3 days notice for inspection by telephone, when legal minimum is 7 days written notice… unfounded threat of eviction of eviction due to us asking for a break down of additional fees (they essentially said agree to these charges or get out), which was promptly withdrawn when lawyers got involved. Never dealt with such an unprofessional mob in my life. Stay away from them!

Ray White in Philip was average service, but by the book.

My experience as a tenant with Lindsey Burne at LJ in Dickson has been fantastic. He runs a tight ship. Any problems reported to him are immediately fixed. One problem with the house that we reported, he came out to inspect himself in less than an hour.

tidalik 11:12 am 18 Oct 11

Stay right away from LJ Hooker Dickson, unless you want to get your tenants off side in a hurry.

From a renter’s perspective, I actually think Independent are quite good. They might be young but they are polite, know all the rules and are pretty efficient.

LootenPlunder 10:49 am 18 Oct 11

Steer clear of LJ Hooker Manuka. Incompetence personified. Still waiting on repairs I’ve been requesting for 10 months.

thehutch 10:44 am 18 Oct 11

winter said :

BearBuns said :

Except an owner or owner representative can’t “insist” that you have the carpets steam cleaned. If they do you can lodge a complaint against them.

I am not sure about insisting on steam cleaning of carpet during a tenancy just because 18 months have passed. But certainly, if an inspection occurs and the carpet is dirty, they could certainly send you a notice to remedy… which in turn would mean you would most likely clean the carpet.

In terms of steam cleaning carpet at the end of lease, they can only demand this if the carpet was steam cleaned prior to the new tenants entering the property.

mcs 10:02 am 18 Oct 11

From a renter’s perspective, Jess @ Mcgraths in Gunghalin has been excellent to deal with, so I’d expect she would be a very good property manager from an owner’s perspective as well.

devils_advocate 9:55 am 18 Oct 11

johnboy said :

If lease conditions are in breach of the tenancy act then they’re not binding in my understanding.

True, so you can’t put something in there that gives you teh right to terminate on 24 hours notice. But you can put special conditions in there (no pets, etc) and requiring the carpets to be cleaned doesn’t offend any of the standard terms in the act.

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