New check-in card, updated app to issue COVID-19 exposure alerts

Ian Bushnell 9 September 2021 5
Check In CBR Card

Check In CBR Card will allow people without a smartphone to check in at locations across the Territory. Photo: Ian Bushnell.

People without a smartphone will be able to use a new, free card to check-in at sites across Canberra instead of having to sign in with pen and paper or ask a business to do it for them.

The ACT Government has also announced an update to the Check In CBR app on its first birthday that will allow it to provide COVID-19 exposure location alerts.

The card will make it easier for some Canberrans to check in and plug a potential gap for contact tracers.

Health Minister Rachel Stephen-Smith said the Check In CBR card would provide another option for Canberrans who did not own a smartphone or could not download the Check In CBR app.

“While venues have been able to check customers in through the business profile, we know that isn’t an ideal solution. Each Check In CBR card will have its own unique QR code, and customers will present it to be scanned using the Check In CBR business profile,” she said.

“Check-in information collected this way will be stored directly with ACT Health in the same way as data collected through the app, making it even easier for people, businesses and contact tracers to play their part in our fight against the spread of COVID-19.”

The consumer’s name and phone number will also be recorded on the Check In CBR card, so if a business isn’t able to scan the QR code, they can enter the person’s details easily from the card.

The app is also being updated to include a new exposure location alert, meaning users whose check-in matches an exposure location during the relevant date and timeframe will be directly notified through the app.

Users will be notified by SMS or push notifications, a message on the app’s home screen, and coloured identifiers displayed in the check-in history.

The check-in history will identify whether sites are close or casual contacts so people can take appropriate action to quarantine and get a COVID-19 test or monitor for symptoms if they need to.

“The new exposure location alert feature responds to feedback from the community. Adding these alerts will make it easier for Canberrans to act quickly if they have potentially been exposed to COVID-19 and help limit the spread of the virus in the community,” said Ms Stephen-Smith said.

She said a range of new features have been added in the 12 months since the app was launched, but the app needed to be updated regularly for these features to be available.

It was still important to check the COVID-19 website for all exposure locations in the ACT.

The Check In CBR app.

The Check In CBR app will be able to provide COVID-19 exposure location alerts. Photo: Michelle Kroll.

The Check In CBR app has recorded 47 million check-ins at nearly 20,000 registered ACT businesses and venues, had more than 950,000 downloads and is also being used in Queensland, Tasmania and the Northern Territory.

To apply for a free Check In CBR card, or for more information, visit or call the ACT Health Digital Solutions Support team on 5124 5000.

While the Check In CBR card can be used at a wide range of businesses and venues, it can’t be used at locations where there is no Check In CBR business profile.

When using public transport, if people don’t have a smartphone, it is highly recommended that they use a registered MyWay card.

What's Your Opinion?

Please login to post your comments, or connect with
5 Responses to New check-in card, updated app to issue COVID-19 exposure alerts
Hung Ton Hung Ton 12:07 pm 11 Sep 21

how about busses?

Tom Worthington Tom Worthington 4:12 pm 10 Sep 21

Service NSW sent me a COVID-19 check-in card this week. They also provided a DIY printable file. The NSW card has just my first name and a QR code on it. Is the ACT providing a separate app for venues to use to scan the cards? It seems a bit late in the day for states to be issuing these cards. The major issue in the next few months will be what is used to check vaccination status, when this becomes a requirement for entry to just about every public indoor space, including shops, pubs, and workplaces.

    Oscar Mike Oscar Mike 7:10 pm 11 Sep 21

    The major issue in the next few months will be the unprecedented threat to civil liberty where we are required to show our vaccination papers. The vaccine itself doesn’t stop you from catching the virus, so what really are these vaccine papers for, and what would be next? Banking?

    Civil liberties are eroded piecemeal, never all at once.

Constance Mussillon Wiggins Constance Mussillon Wiggins 4:03 pm 10 Sep 21

Don’t work at Bunnings and many shop don’t have the machine for it

Tod Davis Tod Davis 11:51 am 10 Sep 21

Unfortunately it still relies on someone from the shop being there with a device

CBR Tweets

Sign up to our newsletter

Region Group Pty Ltd

Search across the site