Skip to content Skip to main navigation

Business

Canberra family owned
payroll & salary packaging

Poor skip bin delivery!

tower8050 26 March 2011 28

Hi all, I am new to Canberra and was looking to hire a skip bin. 

Of the two companies I have called one has no bins available and the other said it would be delivered but I am still waiting!! 

Does anyone have experience in ordering a bin and if so what comapny have you found to be best?


What's Your Opinion?


Please login to post your comments, or connect with
28 Responses to Poor skip bin delivery!
Filter
Order
Cut Price Skips Cut Price Skips 6:37 pm 20 Mar 19

You can use Cut price Skips for your skip removal in or around Canberra location. They are very professional and provide good skip bin service at affordable cost. Here is the link https://www.cutpricegroup.com.au/ for your help or you can directly get in touch with them @ 1300 884 180.

Skip Bins Skip Bins 2:28 pm 20 May 17

Most of the skip bin companies in Canberra general provide excellent services. The main problems that occur are usually result from mis-understandings, mis-communications and unset expectations. Dealing with Skip Bin companies right around the country we fully understand what can be troublesome and take every pre-caution to avoid these typicable problems. We send booking confirmations to every customer who books a bin with us so they have a clear description of the service they will receive. Confirmation include delivery preferences and any other requests that are made. Not surprisingly all bins cannot be delivered at 8:00am and picked up at 5:30 pm. Skip Bin companies generally work from 7:00 am in the morning until mid-afternoon except in busy periods when they work later. When there are issues that cause delay’s to service being delivered it is often that the pick ups get slipped to the following day unless a specific pick-up has been agreed. Deliveries will often be given the priority as first impressions matter. So if pick-up of delivery is more important let you skip bin company know. Expectations can sometime be difficult to accommodate as customers sometimes think operating a skip bin company is the same as a Taxi. This in not true. To find out more read more at http://www.binsskipswasteandrecycling.com.au/skip-bin-hire/canberra-act

CWS CWS 11:04 am 12 Apr 12

Thankyou for all of your feedback. Since the last of the direct negative comments about our service (May 2011), we have placed another truck on the road and installed GPS in all of our trucks. From our office we can “see” where each truck is, which greatly assists in delivering our skips on time. The extra truck is dedicated to collecting skips, minimising the number of overdue skips for collection.

We are one of the largest skip companies in Canberra and have been servicing the area for over 16 years. We pride ourselves on our customer service and wish to assure you that we are not “awful to absolutely everyone” (Spectra 26/2/2012)- you can’t survive in business if you are! If you or anyone you know have had or are having a problem with our service, please call our office on 6288 422, so that the issue can be resolved.

Regards,
Capital Waste Skips Management.

buzz819 buzz819 10:51 am 27 Feb 12

pengwingirl said :

i have used capital waste in the past, as have mates of mine, and we each have had trouble getting them picked up! (driver sickness and wet weather were the excuses for it being a week late to getting picked up) i will be using cut price from now on, my mum has had nothig bad to say about them. the driver gave her good advice too!

I just had a bin from cut price, brilliant, will price match anyone else and beat there price quite well.

I had a bin for 7 days, although I filled it up after 3, rang them up, they came and picked it up the next, was brilliant. 4cubic meters is a big bin as well.

OpenYourMind OpenYourMind 10:28 pm 26 Feb 12

with our never ending renovations, we’ve used a number of companies and not had a problem with any. Of more general advice: you will almost always need a bigger skip than you ever thought you would, pack your skip to maximise space usage (flat things at the bottom etc.), for bigger skips get one that has a door that opens.

I-filed I-filed 6:02 pm 26 Feb 12

madamcholet said :

I’m pretty sure we used ACT Skip Hire. We found them excellent. The bin was delivered on time, and when we filled it within 2 hours they made a detour to pick it up again. Costs were what they were – not cheap and not expensive. He even took some extra items on his truck that could not fit in the skip – not something he had to do at all.

But can anyone answer, why is it that when you have a big clean out and take trailer loads to the tip or fill a skip that about 1 week later, it looks like you could do it all again!

I asked ACT Skip Hire to please deliver as late as possible on a Friday so the skip wouldn’t fill with other people’s stuff – their response? They said, “yes, we’ll deliver it as late in the day as we can”, and then delivered it at 7.30 am!

Spectra Spectra 2:03 pm 26 Feb 12

I realise this is thread necromancy at its worst (so, sorry about that), but I was researching skip hire for myself, and just had a good belly laugh at the two posts above this one. Not only are Capital Waste Skips apparently awful to absolutely everyone, but they are also terrible at posting fake recommendations for themselves. 7 months after the last post and suddenly two users with similarly structured handles appear within 9 minutes of each other singing their praises with almost identical wording? Here’s a challenge: come up with any possible way they could have been more obvious about it.

ej222 ej222 10:46 am 20 Oct 11

realz123 said :

I have used a few skip companies and never had any problems.
But recently I hired from Capital Waste Skips and had a few skips delivered over a few weeks and I had no problems at all. They were nothing but helpful and went out of their way to have same day delivery. There was one occasion when my skip was picked up one day late (After the long weekend), although I’m pretty sure that will happen with any Skip company you go through! nobody is perfect. But yeah, I would suggest them to anyone.

I agree, I recently hired from Capital waste skips and found them to be great, My skip was delivered on time and the driver was very helpful. I would suggest them to anyone.

realz123 realz123 10:37 am 20 Oct 11

I have used a few skip companies and never had any problems.
But recently I hired from Capital Waste Skips and had a few skips delivered over a few weeks and I had no problems at all. They were nothing but helpful and went out of their way to have same day delivery. There was one occasion when my skip was picked up one day late (After the long weekend), although I’m pretty sure that will happen with any Skip company you go through! nobody is perfect. But yeah, I would suggest them to anyone.

Skidbladnir Skidbladnir 10:04 pm 21 May 11

tower8050 said :

I rang Tiger Waste… It was delivered to me within the hour… http://www.tigerwaste.com

From Utah?
Maybe you mean Tiger Waste in Gungahlin>?
http://tigerwaste.com.au/

Wily_Bear Wily_Bear 9:51 pm 21 May 11

tower8050 said :

Thanks to everyone for all your great feedback and help. I tried a couple of these companies but the call went unanswered. At lunchtime today I rang Tiger Waste and booked a one day hire bin. It was delivered to me within the hour, so I was really happy and I actually saved money! Jpeek, thanks for the advice I would happily recommend this company to anyone looking for a skip or junk collecton – http://www.tigerwaste.com

This appears to be a Utah based company ? If they can make it to Canberra in one hour, that really is exceptional service !

pengwingirl pengwingirl 6:08 pm 21 May 11

i have used capital waste in the past, as have mates of mine, and we each have had trouble getting them picked up! (driver sickness and wet weather were the excuses for it being a week late to getting picked up) i will be using cut price from now on, my mum has had nothig bad to say about them. the driver gave her good advice too!

Spideydog Spideydog 4:02 pm 21 May 11

buzz819 said :

I just used A1 Skips, they tried to Charge me for three days, told me the skip would be delivered Saturday morning, it is now 12.30, no skip. Ring them up, well you can keep the bin until Wednesday, doesnt matter that I work during the week so that would be no good, the response, “Well, I told you I am a driver down, either take it an extra day, or we wont deliver it.”

Hmm sends a clear message about their customer service.

Just do as your told m8, business is always right …….. orrrrr is that supposed to be the customer ????

buzz819 buzz819 12:24 pm 21 May 11

I just used A1 Skips, they tried to Charge me for three days, told me the skip would be delivered Saturday morning, it is now 12.30, no skip. Ring them up, well you can keep the bin until Wednesday, doesnt matter that I work during the week so that would be no good, the response, “Well, I told you I am a driver down, either take it an extra day, or we wont deliver it.”

Hmm sends a clear message about their customer service.

sehmahare sehmahare 11:57 am 31 Mar 11

madamcholet said :

I’m pretty sure we used ACT Skip Hire. We found them excellent. The bin was delivered on time, and when we filled it within 2 hours they made a detour to pick it up again. Costs were what they were – not cheap and not expensive. He even took some extra items on his truck that could not fit in the skip – not something he had to do at all.

But can anyone answer, why is it that when you have a big clean out and take trailer loads to the tip or fill a skip that about 1 week later, it looks like you could do it all again!

I second that, ACT Skip Hire – good customer service via the phone, arrived and picked up on time…even managed to plant it on an awkward slope under a big gumtree (the only space we had available).

EvanJames EvanJames 2:32 pm 29 Mar 11

Goddess said :

If it’s on the nature strip as mine was a few weeks ago, be prepared for neighbours to sneakily use it to get rid of their TVs, monitirs, etc. I reckon mine was over half full before I got to use it

There used to be an ad (for floodlights, I think) on local TV where this was acted out superbly. I do miss that ad. I loved the bit where the lights activated and the neighbours were sprung, and scattered like rabbits.

tower8050 tower8050 8:53 pm 27 Mar 11

Thanks to everyone for all your great feedback and help. I tried a couple of these companies but the call went unanswered. At lunchtime today I rang Tiger Waste and booked a one day hire bin. It was delivered to me within the hour, so I was really happy and I actually saved money! Jpeek, thanks for the advice I would happily recommend this company to anyone looking for a skip or junk collecton – http://www.tigerwaste.com

aronde aronde 7:00 pm 27 Mar 11

I also recommend Skippy Bins and warn you to stay clear of Capital Waste Skips. Never delivered it on time nor did they pick it up when they should have. Was a thread about bins ages ago on Riot and others had similar experiences.

PeterK PeterK 4:56 pm 27 Mar 11

I had a poor experience with Capital Waste Skips. The bin was delivered on the day that is was promised and they deducted the full amount from my credit card that same day. The bin was meant to be collected after 7 days, but this did not occur. I called the company 5 times over the next 3 weeks asking for it to be removed (with each call I was told that “it would be collected tomorrow”), but it was only when I threatened escalation to the Department of Fair Trading that it was collected without any apology or explanation. I won’t be using them again.

jpeek jpeek 11:04 am 27 Mar 11

Everyone seems to be about the same price in Canberra so comes down to service and who has bins available. I used Tiger Waste (tigerwaste.com.au) most recently – online ordering + next-day delivery – very handy for those of us that aren’t forward planners!

CBR Tweets

Sign up to our newsletter

Top
Copyright © 2019 Region Group Pty Ltd. All rights reserved.
the-riotact.com | aboutregional.com.au | b2bmagazine.com.au | thisiscanberra.com

Search across the site