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Rip Offs

By Tiffo 1 October 2007 26

1st: Called one of these national companies selling their wares in shopping centers wanting to get a quote for roller shutters. They said they do not give quotes over the phone, I said I already had 2 done over the phone. They said they could offer substantial discounts on retail prices if I placed one of their ads on my front lawn. I thought why the hell not. Alarm bells should have rang when they said :”Will you wife be at home?”

Well the appointed time arrives and I get a call from the salesperson saying they are not far but seem to be lost but won’t be long. Where the hell are they coming from?

They, yes they arrive. 2 of them. But lets not Focus upon that. After some introductions they look at the job, ummed and ahhed and talked about it to themselves. 10 minutes later they finish and ask if they could come inside and discuss the options. I said no lets sit outside.

What followed was a very slick presentation about how they were a national company and not just based in SA (huh?) and energy efficiency. I cut them short and said as you no doubt can see I have roller shutters installed (less than 12 months ago in-fact). Just give me the price for the basic model. Astoundingly, their price was substantially more than the two quotes. So I said what about this thing about advertisement. Well they said that if I was willing to advertise their company for 3 months and enter into a non disclosure agreement about their prices they could offer me a very good discount. This worked out to about $900 more than the phone quotes I had been given for each window or twice the price.

I got up and decided to show them the gate then and there. They then went in to a spiel about how ‘you get what you pay for’; the cheaper alternatives don’t have injected insulation in the slats, their product has better insulation; they have a patent yada yad yada. When I hinted that I might be selling the place soon, I think their hard sell tactics and reliance upon the guilt for the environment had all but evaporated and they bolted. My parting shot to them was, they could have saved themselves the trouble if they could have quoted me a price over the phone like the others.

2nd: went and bought 2 doors in Fyshwick. Since I did not have the ute that day, I asked Plus delivery. $100. I just about had an stroke then and there. That is more than getting a load of gravel delivered from Corkhills.

What’s Your opinion?


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Pandy 5:52 pm 02 Oct 07

If I understand correctly it is the Focus mob that operates from shopping malls in Canberra? Seems to be highly relevant to the Business category.

Maelinar 10:37 am 02 Oct 07

If I wanted a warning about the risks of not getting quotes etc, I would watch TT or ACA.

The relevance of this thread to Canberra is tenuous at best, this is hogwash.

p.s. Thumper for Admin and everybody must respeckt Che.

This post authorised by Mælinar, of no fixed internet abode.

Joker 9:29 am 02 Oct 07

Sounds like the guys who used to flog ‘roof restorations’.

RandomGit 8:47 am 02 Oct 07

Tiffo, I got some doors cheap from Doors Plus in Fyshies with free measure, delivery and installation. They even do 12 months interest free if you renovate from tax return to tax return like me.

Sammy 8:03 am 02 Oct 07

This probably means the wall in which the windows sit needs to be repainted (and on, and on)

Might be easier to just demolish the house and build a new one around the double-glazed windows?

el ......VNBerlinaV8 7:34 am 02 Oct 07

Tried sleeping in another room?

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