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Search for a strata manager

By byt2007 17 May 2007 24

My newish apartment complex (20 units) in Turner is currently looking for a new body corporate manager/strata manager. However, options seem to be severely limited in Canberra and the hunt is very frustrating.

I’d appreciate any recs/anti-recs you have.

The only companies we’ve been able to find are:

A.C.T Strata Management
Wellsmore
Canberra Units Plan
Independent
McNamee

Any advice or suggestions would be really appreciated, I’m particularly interested in any really bad experiences. Cheers!

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Search for a strata manager
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chrispmarks 7:20 pm 30 Sep 14

I would stay away from ACT Strata, I have found them to have a could not care less attitude. Darren Walton is our property manager and I have found him difficult to deal with, he has no opinion on anything.

LisaACT 3:01 pm 13 Apr 11

nemesisrocks said :

Stay away from Independent Body Corporate like the plague.
Our managing agent changes approximately every 3 months. There’s no handover between agents, issues get “lost”. Utterly incompetent.

I agree. Independent Body Corporate is utterly incompetent. They are slow to act and when they do they often send out the wrong type of tradesperson to deal with a complaint which in the end adds unnecessary costs the Owners’ Corporation. Each Manager usually has a portfolio of 60 apartment complexes. How on earth can they possibly devote the proper time and application to your own apartment? Stay away from Independent.

Chippie 10:15 am 26 Jan 11

Just found this thread while looking for a good Body Corporate Manager.

Similar experiences as #8, #20 and #21 – on the EC and have been dealing with body corporate managers for nearly four years. In one complex we sacked CUPS (4 managers in a year couldn’t even change the light globes (mmm – feel a joke coming on here!)) after giving notice (even when they were taken over by Ray White) and moved to ACT SMS. Service has generally been good, they’ve cleared up outstanding matters from the last 10 years and we’ve had the same manager for 2 1/2 years which makes it easier.

Am currently with Independent in another complex – they are great at brainless rubber stamping but have no real idea of how to source quotes, waste our money (overinsured, non-interest bearing bank account), blame previous managers etc etc. Claim to have highly trained and experienced experts yet we get managers who are new to BC work, stuff things up and move on.

Sounds like it’s a bit of a lottery and depends on the service given by the individual manager rather than the company.

nemesisrocks 9:19 am 04 Mar 10

Stay away from Independent Body Corporate like the plague.
Our managing agent changes approximately every 3 months. There’s no handover between agents, issues get “lost”. Utterly incompetent.

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