We all know that emergency plumbing issues can be serious. A burst pipe, heavily leaking tap, or lost water access can have expensive and damaging repercussions.
So, it’s important that you act quickly. Contacting an emergency plumber should be at the top of your list of priorities.
(After arranging for an emergency plumber, you might want to consider shutting off the water supply if you know how, and safely moving furniture and other belongings that may get damaged by water or obstruct the plumber when they arrive. Ask your plumber what else you can do when you call them.)
That’s why we’ve put together a list of the top emergency plumbers in the Canberra region. Let’s get started.
What makes a great emergency plumber?
Not all plumbers are equipped to help out in emergency situations. But apart from 24/7 availability, what other traits should you look for?
- Experience. Experienced plumbers are familiar with a host of plumbing issues. They’ve seen it all before and may be more likely to get your plumbing under control than someone just starting out.
- Prompt and reliable service. In a emergency, you need a plumber who turns up when they say they will.
- Reliable and respectful of your property. A plumber should arrive on time and ready to work. The best treat customers’ homes like their own – this means keeping mess and disruption to a minimum while being careful with your belongings.
- Transparent pricing. Your plumber should be upfront with you about how much things will cost. Quotes and invoices should be transparent, with no unexpected fees or charges.
- Quality parts and products. While using cheaper parts will save money in the short term, they generally don’t last as long and will need to be replaced sooner. For longevity and real value for money, look for a plumber that uses the best part or product for the job – not the one that costs the least.
- Appropriate licences and insurances. In the ACT, all plumbers need to be licensed and meet eligibility requirements (such as having completed a relevant qualification). Double check that your chosen plumber is licensed and has current public and products liability insurance to protect you if work doesn’t go to plan.
The top emergency plumbers in Canberra – according to you
RiotACT’s editorial team has combed through 19 years of on-site comments to compile a list of the most recommended businesses according to you.
To be listed in our Best of Canberra series, each business needs to have consistently received positive feedback on RiotACT and maintain a minimum average of 4/5 stars on both Google and Facebook reviews.
Here are the top emergency plumbers in the Canberra region that can help you overcome serious plumbing disasters that simply cannot wait until the next day.
As a national 2019 Telstra Business Award winner, Water Tight Canberra has a glowing reputation for delivering outstanding emergency plumbing services in the ACT and region. Its team is available for all your plumbing emergencies 24 hours a day, seven days a week.
Whether you have stormwater flooding in through your front door, or blocked toilet pipes, Water Tight Canberra has the skills, equipment and ability to get the job repaired and cleaned up as soon as possible, so you can get on with your life.
Here’s what happy customer Vylan07 had to say about their experience with Water Tight Canberra in a website testimonial: “Water Tight provided an excellent job on 25/02/2019. They located the burst water pipe and repaired it immediately. We are so happy with the great service and the professional crew. I strongly recommend this company for any plumbing need that you have.”
ACT licenced plumber: 2017441
If your drains or sewers are blocked or your hot water system has stopped working in the middle of winter, give O’Neill & Brown Plumbing Service (ONBPS) a call.
ONBPS goes beyond just offering emergency plumbing services. Its after hours technicians are located across Canberra, so you won’t wait 40 minutes for a plumber to travel from one end of Canberra to the other. All vans are fully stocked, so you also won’t need to wait on parts.
Best of all, ONBPS’ after hours technicians will try to diagnose and solve the problem over the phone so, if possible, the visit can wait until morning and you can avoid an after hours fee.
ONBPS prides itself on strong workmanship, use of high quality genuine parts and products and extensive employee training. All plumbers are employed by the company – it does not hire contractors. In addition, ONBPS provides internal training to set expectations for attention to detail and treating customers’ homes as their own. Every job is photographed, and time-stamped photos are sent to head office to ensure work meets stringent quality requirements.
Here’s what customer Bow had to say about ONBPS on Google Reviews: “Great job guys! Extremely happy with the work you did! Good reliable friendly team! Keep up the good work!”
ACT licenced plumber: 2005108
Eveready Plumbing is a locally owned and operated plumbing business with over 25 years of experience. Its 24-hour emergency service is fast and efficient, and available throughout the Canberra region.
Eveready Plumbing provides a written guarantee for every job, so you can be confident that your plumber is qualified and completes their work to the highest standard.
Satisfied customer Chez shared their experience with Eveready Plumbing on Google Reviews: “Our sewer blocked up on the first day of a four-day public holiday weekend … to our horror! We called these guys, they arrived within an hour or so, efficiently solved the problem, and charged a reasonable fee. Very happy and thankful for their work.”
With 24/7 availability, Canberra Hot Water and Plumbing can fix any emergency plumbing issue, including blocked drains, burst pipes and leaking toilets. It can also fix emergency problems with your hot water system.
Customer Garth shared his experience with Canberra Hot Water and Plumbing on Google Reviews: “Canberra Hot Water and Plumbing promptly attended to a blocked drain, resolved it at a reasonable price and have excellent customer service – would highly recommend!!”
The Tap Doctor is a national plumbing business that services the Canberra market. Mark Unwin is our local Canberra Tap Doctor, and he has almost 30 years of plumbing experience.
The Tap Doctor offers a 24 hour, 7 days a week emergency phone line for plumbing disasters. And all Tap Doctor plumbers are available for round the clock service.
Customer T.K. shared their review on The Tap Doctor’s website: “I found Mark reliable, courteous, approachable and professional. I was impressed that you showed me the part that was replaced and explained what was wrong with it.”
Your experience with emergency plumbers in Canberra and surrounds
Thanks to our commenters who have provided insightful feedback. If you believe we have got it wrong, please let us know.
Have you recently dealt with a plumbing disaster?
Let us know which plumbing company you phoned – even if it wasn’t one listed above. Was the experience positive? Share you story in the comments section below, so others can learn from your real-life experiences.