The best ICT recruitment services in Canberra

Start the conversation
two people working on computers in an office

What are the best ICT recruitment services in Canberra? Photo: File.

Selecting the best agency for ICT recruitment can be challenging. You want the right capability, drive and innovation, especially since ICT recruitment is a fast-paced, demanding and specialised area.

But how do you choose the best agency that specialises in ICT? That’s an agency with the experience to save you time and money by filling ICT positions quickly. It’s an agency you can be confident will attract and source the best talent for your business objectives.

In this article, we’ll outline the qualities to consider when choosing an ICT recruitment service, and share where to find the best in Canberra.

What makes a great ICT recruitment service?

Choosing the right recruitment service can help fast-track your ICT and take the stress out of what is a detailed and expensive process. A high-quality, best-practice service will support you to fill positions efficiently with quality talent, whether permanent or non-ongoing.

It can be helpful to keep the following in mind when choosing an ICT recruitment service.

  • Extensive experience. ICT is a specialised area, so it’s wise to select a recruitment agency with demonstrated runs on the board. You may also want end-to-end services.
  • Speed and efficiency. Often, you’ll need ICT positions filled urgently. Therefore, select an agile ICT recruitment agency that moves quickly and efficiently.
  • Thorough and trusted. Choose a recruitment agency you can trust to provide advice and source the best ICT candidates. This is especially important because competition for top candidates is stiff.
  • In-depth capability. The ICT sector has a wide range and large number of roles, crossing junior to senior levels. Ask the recruitment agency which capability areas they have filled.
  • Sector experience. Choose an ICT recruitment agency that has worked in your sector, whether that’s government, private or not-for-profit.

The best ICT recruitment services in Canberra

Riotact’s editorial team has combed through 20 years of on-site comments to compile a list of the most recommended businesses according to you.

To be listed in our Best of Canberra series, each business needs to have consistently received positive feedback on Riotact and Facebook as well as maintaining a minimum average of 4/5 stars on Google.

face2face Recruitment

face2face Recruitment’s dedicated recruitment team services the fast-paced and complex ICT industry. Since 2005, face2face has worked over 17,000 positions, and filled permanent and contract ICT roles for government, the private sector and not-for-profit organisations, at all levels and in all parts of Australia.

Critical to success is that face2face’s collaborative team of trained recruiters understand ICT in-depth and think creatively about locating educated, experienced and motivated candidates, from junior to senior levels. The ICT recruitment team is skilled with large, complex and multi-faceted recruitment projects.

face2face provides End-to-End (E2E) recruitment, tailored to ICT clients. The ICT team also fills individual positions, including sourcing specialist candidates for consultancy roles. The majority of their candidates have Government security clearances.

Importantly, face2face is creative in developing marketing and advertising campaigns, attraction and retention strategies, and diversity attraction strategies. Powerful eRecruit systems maximise efficiency.

Clients count on face2face for value-for-money and responsive, flexible recruitment. They also count on the ICT team to match candidates to business needs, for ongoing, non-ongoing, and contract positions. To do so, ICT recruitment experts leverage face2face’s extensive database and strong networks.

Government ICT recruitment is a major strength and face2face recruits in line with merit principles and APS guidelines. Recruiters have worked with over 100 government departments. face2face is on multiple government preferred supplier panels.

On Google, Sue Costin wrote, “The staff and management team at face2face Recruitment demonstrated excellent customer service … The team was proactive and made contact to advise of processes and follow-ups after my interview. I would recommend face2face to anyone …”


Peoplebank specialises in information technology and digital recruitment. Its consultants have in-depth knowledge of the skills required to fill each role. Teams are structured into industry verticals. They leverage deep understanding of the IT industry and market drivers, for high-quality recruitment. Founded in 1990, Peoplebank focuses on contract and permanent placements.

On Google, Vitaly Sidorenko wrote, “Personnel is very kind and always cares about your problems … I’ve been working with them since 2015 and highly recommend them.”


Hudson is a specialist in technology and IT recruitment. With over 30 years of expertise discovering and matching talent to employer needs, Hudson is a true leader in IT recruitment. With an extensive pool of specialist technology talent, Hudson fills roles fast and provides advice on market knowledge and trends. The IT recruitment team is innovative and passionate.

On Google, Bryant Evans wrote, “Working with Hudson has been the best experience I have had with a recruitment agency.”

Recruitment Hive

Recruitment Hive specialises in providing ICT contracting services to the Australian Government, primarily in the ACT. Offering premium ICT recruitment at a fair price, Recruitment Hive places top people in top roles across more than 30 government departments. Over 90 per cent of ICT contractors hold an AGSVA security clearance.

Simon O’Keefe wrote on Google, “A great company … Their transparent pay structure is an added bonus to the excellent service they provide. Highly recommended.”

If you’re looking for more information on recruitment in Canberra, you might like our articles on the best recruitment agencies and the best scribe services Canberra has to offer.

Your experience with ICT recruitment in Canberra

Thanks to our commenters who have provided insightful feedback. If you believe we have got it wrong, please let us know.

Have you had experience with any of the ICT recruitment services listed above? If so, share your feedback in the comments below.

Frequently Asked Questions

How do I select an ICT recruitment specialist?

Check out websites and interview agencies. Ask about their experience, the sectors they’ve worked in and even the number of placements they’ve made. Also ask if they’ve filled ICT positions in the location you need, at the level you need and the capability area you’re focused on. Don’t be shy about asking for referrals.

How fast do ICT recruitment agencies work?

Talk to the ICT recruitment agency about turnaround times. Most are geared up to work quickly. They’re skilled at filling urgent positions. Speed is, after all, the nature of the ICT industry.

What does it cost to fill an ICT position?

This can vary from agency to agency and even position to position. It’s best to talk to the ICT recruitment agency about their fees and terms and conditions that affect cost.

Do recruitment agencies work across all ICT job types?

The best agencies specialising in ICT usually have strong capability across an array of ICT roles.

Can I count on ICT recruitment agencies to understand market rates?

The best ICT recruitment agencies understand market rates and can advise you on what you should expect to pay. Their livelihood depends on providing trusted, fair and open services.

Start the conversation

Daily Digest

Want the best Canberra news delivered daily? Every day we package the most popular Riotact stories and send them straight to your inbox. Sign-up now for trusted local news that will never be behind a paywall.

By submitting your email address you are agreeing to Region Group's terms and conditions and privacy policy.