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Trustworthy plumber needed.

By cavvygreen - 27 August 2011 9

My 95 year old – very sprightly and “with it” – neighbour, was charged $121 to replace a washer in a leaking shower . This was the “senior rate” apparently !!!!!!! He was in the house for 10 minutes. We would have been more than happy to have done it for her, but she was too independent to ask. Is this a normal charge?

We need to have tree roots removed from our plumbing system. Can anyone provide me with the name of a trustworthy plumbing company? I know they are out there.

What’s Your opinion?


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9 Responses to
Trustworthy plumber needed.
Brianna 8:29 am 24 Sep 11

I have just read through all of this but the biggest thing to me is that you’re looking out for your neighbour. Good on you! We need more of this.

gypsywombat 5:24 am 24 Sep 11

This is the answer I want to know for years. I used to live in Sydney and the plumber service was much cheaper, better and easy to get. It is probably because of stong competition. I have used more than 20 plumbers and none of them I I can recommend or get the same plumber back.
I do not have good experience with plumbers so far. I would like to pay fair price even higher price with good plumbing service, For the last two yearsI had two bathrooms renovated through 2 different companies. The first one was really cheap but rip off my new vanity when the plumber installed.

Recently I had a company sent two plumbers( one is L plate) and charged me full rate for the apprentice and even the supposed qualified plumber could not install my toilet paper rail and towel rail properly and even broke my new tile when he install the new taps. I tried to talk to the company, In the end I still had to pay.

It is disgusting and I wonder where should I complain. I think everyone should go to ACA or Today Tonignt to get the message crossed.

If you do not want to experience what I have gone through please do not use “Advantage” to get your
plumbing service.
The recent

matt31221 1:10 pm 28 Aug 11

The plumber probably hadn’t had any work all day and included a call out in that fee. It is hard work being a lone tradie with expensive overheads let alone paying for public liability insurance. Being a tradie myself I have no worries paying what other trade services charge me when they come around, sometimes we do a trade swap. You gotta ring around and respectfully find the best service you can get, cheapest isn’t always the best. Sometimes you can get someone to make you a mad deal where they throw a few more things in making it a sweet deal.

@Innovation, I might be able to help you out with the electrical side of your work. I do not charge callout and huge fees as I already work fulltime and just do it sometimes to keep my domestic skills up to date (I work for electricity distribution). snowcat375@hotmail.com

cavvygreen 9:58 am 28 Aug 11

Thank you for your interesting replies. I guess the time component in travelling to a job needs to be taken into account.
I am particularly grateful for the info about Home Help. She has just returned from a stint in respite care and a community service organisation comes in everyday to help her bathe, so I presume they will also be able to refer her to Home Help. I will check it out.
Thanks everyone 🙂

Innovation 7:40 am 28 Aug 11

I’ve always thought that the call out fee for services such as plumbing should be avoidable. For non urgent jobs, there seems to be an opportunity for businesses to advertise in advance (eg on a communal website) when they will be in particular suburbs and what their call out fee for other work in that suburb would be. This would allow these businesses to advertise their services and call out fee cost for that area and for customers to provide ratings feedback.

I have non urgent plumbing, gas and electrical work which I keep putting off partly because I don’t like paying the call out fee.

MJay 2:06 am 28 Aug 11

As KeenGolfer mentions the call out fee would have been the expensive part,

Most tradies you are looking at $70 + just to have them knock on your front door. Then x amount per hour billed in increments. So quite easy to see how it cost that much.

So I don’t think she got ripped off I think it is just unfortunate that she called a tradie for a job you would have done for her.

It is also worth noting that Home Help Service ACT do minor home maintenance work, as well as cleaning and other services at a subsidised rate.

Perhaps worth mentioning to her if she doesn’t already use them, or is unaware of the full range of services they offer.

I am not sure of all the rates, but I do know for household cleaning the subsidised rate is just over $8 an hour for to have them clean.

powerball 9:40 pm 27 Aug 11

$121 is about right for a Large Plumbing Company to charge for a single tap washer.
The price breakdown may be approximately $40 CallOut Fee plus $80 per tap.
I wouldve charged $75 for the same job ($50 per tap plus $25 callout fee)
My business is Leaking Taps Fixed 0404 635 454 and I am on gumtree.com.au or google search 0404635454
I am servicing the Adelaide Metropolitain Area.

Kuku 7:45 pm 27 Aug 11

Sillis Plumbing. Wayne Sillis in Kambah. I have recommended him to a number of people…especially since he and his apprentice turned up the day before the Xmas break a few years ago to install out new rangehood…even though we’d said we were okay until after the hectic season….My only problem is that I can’t book a timely appt!

KeenGolfer 7:12 pm 27 Aug 11

I recently used Duncans Plumbing who are in Page. Very prompt service and the guys were friendly and explained things to me. The price was pretty good too.

I think most plumbers would be the same, they all charge a base call out fee, hence why it was $121 to change a washer.

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