21 February 2013

Tuggeranong Hyperdome scammy 'Shop, Play, Win' promotion

| Esmeralda
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I have just complained to Tuggeranong Hyperdome about their scammy promotion – ‘SHOP, PLAY, WIN.’

I was given a ticket in it on Monday because I spent over $60 at a shop there, so went in today to claim my prize only to be told you had to bring your receipt and you had to claim your prize on the day of purchase.

I pointed out that nowhere on the ticket did it say anything about that and the guy said ‘you have to read the terms & conditions’ …so I asked ‘where are they’ and he replied ‘in my desk drawer’ !!!

I rang the ACT Govt office of promotions & raffles compliance section – they were lovely and take it very seriously! I have scanned in the ticket & emailed it to them….

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So do we know what the ‘prize’ is that the OP is having a whinge about?

dph said :

I find it extremely hard to believe that there aren’t terms & conditions available on the receipt or somewhere else like a website, promotional posters etc…

I get the feeling somebodies leaving out some ‘minor’ details in their account of what actually happened.

There are terms and conditions for this competition. Others have linked to them on this thread.

The point is, nowhere in those T&Cs was there mention of having to claim a prize on the same day as the purchase. Therefore, they’re violation their own T&Cs.

It sounds pretty straight forward to me, minor details or not.

Pitchka said :

Im a little suprised you didnt pull that flick knife out of your handbag and demand your free gift!

F**k me there are some tight asses in Canberra!

Or people who think businesses should comply with the law and with the statements that they make.

I hope no one complaining is also the type of person who whinges about cyclists ‘switching’ from road to pedestrian or motorcyclists driving between cars or other minor such indiscretions, which apparently are ok for businesses.

Im a little suprised you didnt pull that flick knife out of your handbag and demand your free gift!

F**k me there are some tight asses in Canberra!

I find it extremely hard to believe that there aren’t terms & conditions available on the receipt or somewhere else like a website, promotional posters etc…

I get the feeling somebodies leaving out some ‘minor’ details in their account of what actually happened.

This is a job for Zedman and his trusty sidekick, Alastair!

In my desk drawer LOL. They should make the terms and conditions easy to find so everything is above board, I respect that.

miz said :

Dear How Canberran, a polite request – I for one would be grateful if you stopped ending every one of your posts with ‘How Canberran’ . . . we already see the phrase in the name part of your post, and it is getting ever so slightly annoying, which detracts from the substance of your actual posts. Just a suggestion.

You’re kidding right?
CapitalK…
NB see how it’s not as punchy as a name that is also a phrase, which by the way I dislike but thats my opinion and How Canberran is allowed to express an opinion too

High Court

“it’s the vibe of the thing”

eyeLikeCarrots said :

Chop71 said :

I think you should take this to your local MLA or the lord mayor.

No, this requires Constitutional action!

Finally! A use for the ACT Human Rights Commission!

thebrownstreak69 said :

They never have terms and conditions for northside based competitions. No-one there can read.

Pipe down, Shelbyville.

thebrownstreak699:06 am 22 Feb 13

How_Canberran said :

This would never happen on the northside!

How Canberran.

They never have terms and conditions for northside based competitions. No-one there can read.

eyeLikeCarrots8:59 am 22 Feb 13

Chop71 said :

I think you should take this to your local MLA or the lord mayor.

No, this requires Constitutional action!

Dear How Canberran, a polite request – I for one would be grateful if you stopped ending every one of your posts with ‘How Canberran’ . . . we already see the phrase in the name part of your post, and it is getting ever so slightly annoying, which detracts from the substance of your actual posts. Just a suggestion.

dks00k said :

Doesn’t look like there is any mention of having to claim on the day of purchase.

Cops like to deal with fraud too, just look at Thompson.

I’d be writing to the large chequebooks of whomever is running the hyper’d and asking for proper compensation. Fraud by a shopping centre would be national news and not all publicity is good publicity.

Hi

The Terms and Conditions are on the web somewhere although you will be hard pressed finding them on the Hyperdome website. I recall getting spammed with email about that competition a week of so back. At any rate here they are….

http://tinyurl.com/bje9qmm

Doesn’t look like there is any mention of having to claim on the day of purchase.

Madam Cholet said :

The ACT Govt office of promotions & raffles compliance section

No wonder the ACT budget is in deficit if we are funding offices that take care of raffles. Are competition scams rife enough in the ACT to employ a whole office? I’d like to work there cos I bet you get a magnifying glass, deerstalker and curly pipe with which to undertake your very serious job.

So all promotion style contests when you buy all manner of goods from chocolate bars to motor cars should be an unregulated/ uncontrolled free for all?

I rang the ACT Govt office of promotions & raffles compliance section – they were lovely and take it very seriously! I have scanned in the ticket & emailed it to them….

Well some bungee jump, some skydive, some rock-climb, some free dive. We all get our life thrills in one way or another, you old adrealine junkie you…

How_Canberran4:17 pm 21 Feb 13

This would never happen on the northside!

How Canberran.

Good on you , more people should take these bastards to task.today a raffle ticket, tomorrow? who knows what.

Madam Cholet said :

The ACT Govt office of promotions & raffles compliance section

No wonder the ACT budget is in deficit if we are funding offices that take care of raffles. Are competition scams rife enough in the ACT to employ a whole office? I’d like to work there cos I bet you get a magnifying glass, deerstalker and curly pipe with which to undertake your very serious job.

They charge fees which are a certain percentage to the prizes and monitor to ensure that people aren’t being ripped off.
I wouldn’t be surprised if the funds they charge for raffles and lotto and prizes wouldn’t fund their department.

They’re there so me as a business can’t say – come to my business and every 1 in 5 will win a prize but there is no prize at all.

Big whoop

Madam Cholet3:24 pm 21 Feb 13

The ACT Govt office of promotions & raffles compliance section

No wonder the ACT budget is in deficit if we are funding offices that take care of raffles. Are competition scams rife enough in the ACT to employ a whole office? I’d like to work there cos I bet you get a magnifying glass, deerstalker and curly pipe with which to undertake your very serious job.

Surely a job for batman. You didn’t get your free s*** worth 2 bucks. Seems worth all the effort.

golden_youth3:14 pm 21 Feb 13

WHAT A BLOODY OUTRAGE!

I think you should take this to your local MLA or the lord mayor.

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