I opened my mail today to discover my water bill from ACTEW and if I hadn’t been sitting down I would have hit the floor instead I hit the ceiling. My normal bill had quadrupled for the last quarter. I phoned the ACTEW accounts section who agreed that there was something odd based on the history of my past bills and they asked me to go and read the meter.
I went outside and pushed the dirt and weeds away from the top of the meter box which showed it had not been recently opened. I then had to get some water to wipe down the meter cover so that I could read the meter and not surprisingly the meter showed a difference of 40kl for the quarter not the 127kl they were trying to charge me for.
It was very evident that the meter had not been read and that whoever made up the reading it was pie in the sky. I live in Weston Creek and urge other Rioters in the area to check the accuracy of their water usage bills.
I will be writing to ACTEW and Fair Trading as it was very obvious that no attempt had been made to read the meter.