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Canberra’s Best Bike Shops

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Canberra's Best Bike Shops

Whether you ride for fun or have a serious passion for cycling, finding a bike shop you can trust is incredibly important.

When you’re buying a new bike, purchasing gear, or getting your current bike serviced, you want to be sure you’re getting the best possible bike shop experience. That’s why we have read through your feedback and collated a list of the top 5 bike shops in Canberra.

Have a read, and if you don’t agree with our list, let us know in the comments below.

Let’s get right to it.

What Makes a Great Bike Shop?

A fantastic bike shop can improve your ride quality and the longevity of your bike and peripheral equipment.
So, what should you be looking for in your next go-to bike shop? Here’s what we think:

  • Knowledgeable. Staff at the best bike shops know the ins and outs of cycling. They can recommend the best bike for your needs. And, they can perform comprehensive services and repairs on your bike.
  • Affordable. We don’t mean cheap as chips, but the best bike shops in Canberra are reasonably priced.
  • Passionate. If you’re a passionate cyclist, you should be able to share that passion with the staff at your chosen bike shop. Organised rides and other group activities make the experience even better.
  • Reliable. You drop your bike off for a service and have a fantastic experience. Six months down the track, you get another service. This time, it’s rubbish. Excellent bike shops are consistent and reliable.
  • Well-stocked. Great bike shops offer an extensive range of brands, gear, and other cycling equipment.

The Top 5 Canberra Bike Shops According to You

RiotACT’s editorial team has combed through 19 years of on-site comments to compile a list of the most recommended businesses according to you.

To be listed in our Best of Canberra series, each business needs to have consistently received positive feedback on RiotACT and maintain a minimum average of 4/5 stars on both Google and Facebook reviews.

Ride Shop

Based in Braddon, they stock bikes from brands like Avanti, Cannondale, Malvern Star and Trek and components from Avid, Campagnolo, Fox, Shimano and Sram. They’re also an authorised Campagnolo pro shop. They’re a favourite among Rioters, with comments like “…good service and good range of bikes from MTBs to commuters to high-end road bikes” (Felix the Cat) and “friendly and knowledgeable, willing to offer to go out of their way, great servicing” (Dreaded Lurgee).

Cycle City

Operating since 1975 they’ve been around longer than most, they recently relocated to their new three-level store in Fyshwick which stocks a large range of bikes, clothing and accessories. They also have a full on-site workshop which offers bike servicing, repairs and restoration. Rioter WalkTheWalk was happy with their experience commenting “Great service and reasonable prices.

The Cyclery

Located in Fyshwick, their industrial warehouse-style shop stocks a huge range of bikes and frames, components, accessories, wheels, tubes, tyres and apparel. They also offer a fitting service which matches your unique anatomy to your bike setup. In his Google review, Kevin Slattery said he thinks they’re “The best bike shop in Canberra. The staff are helpful and know their stuff when it comes to getting the right bike and set up.

Goodspeed Bicycle Company

Bicycle manufacturer that has been operating since 2012. Their four signature model steel frames are all designed and hand built in Australia and available through a small network of workshops and mechanics. Luke Miller gave them a great review on Facebook, saying “Myles was very approachable, friendly and knowledgeable. He was more than willing and happy to answer all the questions I had. The bike feels great after the service he performed…

Onya Bike

With stores in Civic and Belconnen, they also have a newer flagship showroom in Woden. If you like Giant, that’s their specialty. They also provide servicing, as well as suspension, wheel build and bike fitting. Corey Bacon gave them a glowing review on Facebook, commenting “Best damn bicycle shop in Canberra. Service is 1st class, the staff are very helpful and want to be there and they have everything you need and if they don’t they will get it.

Who did you pick?

Thanks to our commentators who have provided insightful feedback on the best and worst Canberra Bike Shops.

If you believe we have got it wrong, please let us know.

Please comment below detailing your experience with Canberra based Bike Shops. Who would you recommend? Who would you use again? Who would you steer clear of?


What's Your Opinion?


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54 Responses to Canberra’s Best Bike Shops
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damien haas damien haas 4:11 pm 11 Jan 10

A good friend of mine ran a chain of bike shops in melbourne, and i was there when he started out back in the late 80’s and spent many hours behind the counter. he would service any bike that came in, but was scathing about the target/kmart bikes. too often the components were inferior and required replacing, which led to sticker shock. he would not let an unsafe bike out of his shop.

he also hated the fact that people brought the cheap kmart bike attitude to his shop – i spent x dollars, therefore i expect cheap servicing. he would simply ask them to take the bike back to kmart for a service. a bike bought at a local bike shop is likely to have better quality components, that arent likely to fail or need replacing as quickly as the cheap bikes on sale at the large retail chains. a lot of people dont see that when they look at the ads before xmas.

H1NG0 H1NG0 3:53 pm 11 Jan 10

I was once looking at buying a mountain bike and when to the bike store in Gungahlin, I think it is called the Bike Shed. They seemed pretty disinterested but at least they told me what size bike would suit a person of my height. Then they told me they had no bikes big enough and didn’t seem to keen on getting me one. Maybe its my lack of lycra but I moved along. I walked over to Big W and bought one instead. They seemed to have better range of bikes at a fraction of the cost. I have no problems with a bit of assembly.

Grrrr Grrrr 3:12 pm 11 Jan 10

DIY. (The servicing, not the trailer bit.)

Are you the slightest bit handy? If the brakes need tightening, the gears need sorting, a pedal is loose .. fix it yourself. A $60 bike toolkit will give you most of the tools you need to replace brake pads / chain / cassette / tyre / pedals, true your rims, etcetc. If you need something trickier like a new headset installed, sure, take it to a shop.

Jim Jones Jim Jones 2:51 pm 11 Jan 10

CHW said :

RE the padding for little bums – I had a jogger pram for a couple of offspring; found that if you go to the Queanbeyan sheepskin tannery guy and get a couple of thick skins, you can measure out the harness placement and cut slots to allow you to undo and insert the straps through the sheepskin, then redo the straps.

You don’t want a pillow shifting through the journey, and the sheepskins provide great padding, just run them through the wash when they get biscuit crumbs/sultanas/icecream dripping on them.

If you can’t find skins that are thick enough, just double up on the skins eg: two skins per seat. They were about $70 ea last time I did that, but they last well past the needed usage, and now in their retirement are keeping the dogs/cats comfy in their beds.

That’s awesome. Thanks so much. I’d already organised to use some pram liner stuff as extra padding (the pads that go through over the arm harness straps and the like), but that just sounds perfect: extra padding that is warm in winter, cool in summer, and washable.

Clown Killer Clown Killer 1:59 pm 11 Jan 10

Nothing sinister intended niftydog. It could be a brand percention thing though. Cannondale, Scott etc. are massive companies churning out tens of thousands if not hundreds of thousands of bikes – they build bikes to a range of price points in the market, but in my book simply having a bike on the shop floor with an expensive price tag is by no means ‘high end’.

As far as Lonsdale Street Cyclery is concered, what put me off most was the fact that when asked directly whether or not there were issues with particular components and their failure rates they lied to me – it was enough for me to not consider spending money there

niftydog niftydog 12:42 pm 11 Jan 10

Clown Killer said :

They stock a range of fairly mediocre brands (Cannondale, Merrida etc)…

I don’t believe they stock Merida, and there’s plenty of people who’d disagree with you about Cannondale, Pivot and Scott being mediocre. But hey, maybe “brand perception” goes a long way to explaining why opinions are so varied on this topic.

CHW CHW 12:21 pm 11 Jan 10

RE the padding for little bums – I had a jogger pram for a couple of offspring; found that if you go to the Queanbeyan sheepskin tannery guy and get a couple of thick skins, you can measure out the harness placement and cut slots to allow you to undo and insert the straps through the sheepskin, then redo the straps.

You don’t want a pillow shifting through the journey, and the sheepskins provide great padding, just run them through the wash when they get biscuit crumbs/sultanas/icecream dripping on them.

If you can’t find skins that are thick enough, just double up on the skins eg: two skins per seat. They were about $70 ea last time I did that, but they last well past the needed usage, and now in their retirement are keeping the dogs/cats comfy in their beds.

Jim Jones Jim Jones 11:35 am 11 Jan 10

Thanks also for the info about bike shops.

I’ve been going to Maladjusted since it opened (and love them to bits), but booked in at Cycle Surgery for the next service (it’s my side of town now, and a lot more convenient). I bought a few things from them over the weekend (child helment, inner tubes, new helmet for myself, etc.) and they were just great.

Jim Jones Jim Jones 11:33 am 11 Jan 10

Thanks so much for all the info about kid seats and bike shops.

After doing a bit of research, I ended up picking up a trailer at K-Mart for $150: which was a more reasonable price than some of the insanely priced Croozers and Chariots, but came just as highly recommended by Choice (in some cases, according to Choice the cheap trailer is apparently a better performer).

I’ve taken it out for some test-rides, as well as having to map out a set of riding routes (typically, none of the bike paths are connected, so travelling from home to childcare with a little one becomes a needlessly complex task which involves more than a few frustrating detours through the backstreets of adjacent suburbs and takes more than twice as long as a regular commute doing bits of riding on the road … just WTF is the point of the bike lanes on Southern Cross Drive? They start and end in the middle of a busy 3-lane road, completely unconnected to any footpaths or bike paths or anything).

I found riding with a trailer to be a pretty decent experience. The main hassle is trying to keep the trailer’s wheels on level ground – given the crappy state of a lot of footpaths and bikepaths (some of which are so narrow that people travelling in the opposite direction had to ride in the rough … thankfully riding with a trailer has the effect of making the general public curious and forgiving in equal measures), it’s difficult to keep the level of vibration down. Oh, and don’t even *think* about trying to navigate through those metal pole chicane things.

Anyway, I am a bit concerned about the amount of jostling and vibration that the trailer gets, so I think I’ll reduce the tyre-pressure a bit more, as well as working in some pillows for additional cushioning. The 5 point harness is all good, but it is a bench seat type affair (rather than a bucket seat) and on the very brief test ride which included a little passenger (to the end of the street and back), a lot of jostling was evident.

Clown Killer Clown Killer 11:23 am 11 Jan 10

I like mal Adjusted in Dickson on the North Side and Onya Bike in Tuggeranong and the little bloke at Kambah Village on the South Side.

Having attempted to spend up big at Lonsdale Street Cyclery over the past ten years … but having failed because of their attitude and frankly incorrect advice, I wouldn’t bother with them. They stock a range of fairly mediocre brands (Cannondale, Merrida etc) which they try to pass off as ‘high end’ – you’d be better off with taking the trip up to Dickson.

AngryHenry AngryHenry 11:05 am 11 Jan 10

I picked up a kiddie trailer in Mitchell at what i think was the Canberra Bike Superstore for around $300, service wasn;t very good but the price was right. I don’t have kids but it’s really handy for a supermarket run or a trip to the Farmers Markets.

Best part about it is how horrified people are when you jump up or down gutters with it because they think there is a kid in the back! Priceless.

Don’t jump gutters if you have a carton of beer in the back though… That’s bad.

robbiem robbiem 10:39 am 11 Jan 10

I can highly recommend Simon at Cycle Surgery in Florey, especially for servicing.
Mal Adjusted in Dickson is pretty good.

niftydog niftydog 10:30 am 11 Jan 10

You’ll get fifty different opinions on every bike shop in town because people’s expectations are completely different. Quite often the negative opinions such as some of those above are formed after a single visit, interacting only with one staff member during Saturday morning peak time. I’ve patronised just about every bike shop in town multiple times over the last 20 years or so, though mostly on the north side. My 2 cents;

For no frills servicing and good prices on accessories and spares Cycle Surgery in Florey is excellent. Small business, vested interest, honest and knowledgeable staff, low waiting times. Last time I was there a customer was assembling his own bike in the middle of the shop, using their tools and garnering advice as he went!

For extremely knowledgeable sales people and excellent advice, Lonsdale St Cyclery cannot be beaten. They cop a lot of flack, mainly because they’re perceived as snobs purely because they stock high-end bikes, but when you scratch the surface you’ll find they are nothing like that at all. There is a price premium, but they will reward customer loyalty with discounts which evens out the prices. Good advice and getting the right product (instead of just the cheapest or trendiest) is sometimes worth paying a bit extra.

The Bike Shed (Braddon is better than Gungas) are pretty good, but they’re kinda limited by the fact they’re a Giant dealer. They have a “any bike is the right bike, so long as it’s a Giant and it’s in stock” kinda attitude.

Onya Bike (any location) are ok, depending on which staff members you encounter. They’re not as committed to customer service as they could be, but prices are ok. Again, limited by the bike brands they stock.

If you want the full roadie-snob experience, Ride Shop is the place to go. They’re main problems are a cramped shop with limited stock and a wary attitude towards customers looking at expensive bikes. I found it hard to convince them I was a serious shopper.

astrojax said :

…steer clear of lonsdale street cyclery – they’re arrogant and high minded, refusing to service my bike a couple years ago because of the brand.

Care to mention what brand? Many very cheap bikes are nearly unserviceable and they’re busy enough in the workshop without having to wrestle with a K-mart special. My bikes have been in and out of their workshop about half a dozen times in the last year and I’m yet to pay for a service! Like I said, customer loyalty is rewarded.

Blingerific Blingerific 9:00 am 11 Jan 10

There’s a few consistent points being brought up about what makes a good bike shop great, and the relationship you form with them is, for me at least, the biggest part of it. Many of Canberra’s bike shops have some of Australia’s best riders on their staff and most are actively involved in developing cycling in the community (Claire W at Onya in Civic being one example). Once you find a shop you’re happy with build up a rapport with them and the relationship will serve you well 🙂

My problem is there are about four or five shops I have a good relationship with. And only one job to fund my habit 😉

takahe takahe 9:18 pm 10 Jan 10

I have had really helpful and non-pushy service at Onya in Civic too. They fitted proper width rim tape while fixing a puncture without me asking, and also told me that the tube was very old and patched – the tube that Bike Shed Philip told me they were going to replace at a service a few months previous, but apparently didn’t.

Dreaded Lurgee Dreaded Lurgee 6:11 pm 10 Jan 10

Up to the age of 3 I recommend i-bert front-mounted child seat. It’s lightweight, easy to remove, better than the wee-ride in my opinion Front-mounted child seats feel much safer, with the centre of gravity over the centre of the bike. We also have a Chariot, and I think it’s well overpriced, the next-cheapest one down (forget the brand) does just as well. I would only ride with my kids in a trailer or seat on a bike path though, so even one of the heavy pacifics would be fine really.

Bike shops: I’ve bought from Mal-adjusted and and been pretty happy. Bought from Cycle City in Lyneham and was happy too (they have some good bargains on old stock atm), but found their servicing hit and miss: had a bike serviced, it came back with broken spokes (through wear, not that they’d done anything); sent it back for a new wheel and they tore the sidewall of the old tyre while installing it on the new wheel and didn’t say anything, so I didn’t find out/notice until I had ridden the thing home: a bit dangerous. Ride Shop in Braddon is my fave overall: friendly and knowledgeable, willing to offer to go out of their way, great servicing.

YMMV, as they say.

JimmyS JimmyS 5:18 pm 10 Jan 10

+1 for the WeeRide

We’ve had one for ~4 years now – daughter from 1 until she was about 4, and son from 12months until…well he’s 18months now.

We had a trailer – and still do – a Croozer – great value compared to the Chariots (I couldn’t justify the expense) and will still use it when we’ve got other kids over, or I want to do a cycle/run but it’s a poor second to the WeeRide.

And the reason is simple – interaction – the pleasure of pedaling chatting to your child that can see where you’re going is unbeatable. In the last 6months my boy has learnt a lot of words on daily commute to childcare … ‘og (which obviously is dog) ‘ike (which obviously is bike) [hmmm he has a leading consonant issue me thinks!]

Of course I also commute with a rucksack – so having him in front works well – and ~3 days a week I’ll have the 5year old on a tagalong behind me too – not a BIG fan of hills loaded up like that!

Jimmy

swamiOFswank swamiOFswank 12:48 pm 10 Jan 10

+1 Bicycle Superstore at Mitchell for being the supreme-beings of shite retailing.

robwoozle robwoozle 12:40 pm 10 Jan 10

A while ago I was looking for a new mountain bike. I wandered into Onya Bike in Civic and they had to be the friendliest folks I’ve encountered in a bike shop in ages. They were interested in my riding, my budget and other bikes I’d looked at. I bought my latest MTB ride there and got a great deal. Months later I took my son (11) in there to look for a new bike. Again, they were more than friendly and answered his myriad of questions. They let him test ride the bikes and didn’t bat an eyelid when we left without making a purchase. I went back later without him and bought the bike. I’ve also had my MTB serviced there – once for the initial service which was free and then again because of an issue with the rotor on the front brake – again free. And get this….they actually rang me to advise that the work was done!! Cool. Needless to say I would highly recommend them. If you want customer service as well as a good bike shop then try Onya in Civic. (I have no relationship with this bike shop at all other than being a satisfied repeat customer).

s-s-a s-s-a 11:48 am 10 Jan 10

Baby seats are only good until the child is 18 mths/2 years old (I forget how many kilos mine was rated to, but check at the bike store). After that you will need a trailer until the kiddo is old enough to ride for them selves

Our bike seat was rated to something like 26kg and in regular use until my daughter was 3.5 – she is at least average size for her age but it was by no means too small. At 3.5y she moved to a hitch bike. We did have a trailer but it was a borrowed Pacific one and weighed 16kg without child, due to no suspension my daughter often complained about the bumpy ride especially along the bike path between Curtin and Yamba Drive (tree roots). The high end trailers like Chariots convert to strollers in seconds which is handy if your child is under 2y and will have limited walking endurance.

Bike seats are more risky IF you stack however it’s been a long long time since I had a stack of any description let alone with child on board. I also avoid roads like the plague when carrying my daughter. The bike seats have four point harnesses with foot straps.

Another advantage of bike seats over trailers is that it’s easier to have a conversation with your child and they get a sense of the balance involved in sitting on a bike.

As PPs have said, avoid the bike shop at Mitchell at all costs. I have also heard from non-cyclist friends who had a less than welcoming reception at Lonsdale St when looking to buy (though their workshop staff are good). My friends were so happy with their treatment at Rideshop that they bought two $1000 touring bikes when they were originally only shopping for one. Rideshop service is good. I would also recommend Onya in Civic or Maladjusted (for mountain bikes) and have heard good things about Florey but not been there myself.

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