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Access Canberra investigating landscaper after series of complaints

Lachlan Roberts 3 November 2019
Access Canberra

Access Canberra is investigating after it received a number of complaints that a landscaper accepted upfront payments and then failed to supply the services. Photo: File.

Canberrans are being warned about an ACT landscaper who allegedly took upfront payments and then failed to show up to the job sites.

Access Canberra is investigating after it received a number of complaints that Daniel Michael Cartwright and his businesses had accepted upfront payments from customers for landscaping and then failed to supply the products and services.

Daniel Cartwright is a sole trader doing business in the ACT under the names of Cartwright Landscaping, Black Dice Landscaping, Blue Diamond Landscaping and Roush Garden Renovation.

He has advertised landscaping services on websites including Gumtree, Hipages and Oneflare.

ACT Fair Trading Commissioner David Snowden said some Canberrans had been left out of pocket by Daniel Cartwright.

“Despite being paid deposits for landscaping services that weren’t provided, Daniel Cartwright has failed to provide consumers with refunds,” Commissioner Snowden said. “Given his conduct, I have no option but to issue a public warning notice warning consumers to avoid him and his businesses.

“I urge Canberrans to exercise due diligence before entering into contracts for landscaping services to ensure they are not stung.”

Access Canberra recommends that customers ask for references from previous customers, obtain multiple quotes, only agree to progress payments based on work completed, conduct online searches of the traders advertised on the internet and always avoid large upfront payments before any work is done.

Anyone in the ACT who has had problems in their dealings with Daniel Cartwright or his businesses is urged to contact Access Canberra on 13 22 81.

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