On Thursday at around 6:30PM, a tap in my bathroom broke, well the plastic part shattered into several pieces. I am in a ACT Housing unit so I rang the maintenance number (6207 1500) to let them know and to have a plumber come out to fix it.
Well the number didn’t work. I tried many times right up until 12:30AM but still nothing, just silence each time I rang. I also rang Canberra Connect but they were pretty much useless and would only give me the “emergency number” if it was an emergency.
I also rang Telstra who informed me that it wasn’t their number and to ring Optus who said it wasn’t there problem. The next morning I rang ACT Housing after numerous times ringing the 6207 1500 which again wasn’t working.
I finally got through to maintenance and they said someone could come around early next week even though it a 5 minute job.
The weird thing is that my neighbour rang the number on her mobile and had no problem to which I also tried them on my mobile and it too worked. It is expensive for me to ring on my mobile because it is prepaid.
So, I am wondering if any other ACT Housing tenants are having the same problem with their landline phone when trying to ring ACT Housing maintenance? Please let me know.