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African Look responds

By johnboy - 15 May 2013 12

This reply in from African Look to the earlier story.

The African Look Salon has been providing niche market hair styling services including hair extensions, braiding dreadlocks, cornrolls, straightening, and perming to African and Caucasian clients in Canberra for 13 years. The vast majority of my clients are Caucasian men and women of all ages and include high profile individuals such as Football players, Australian International Net ball players, Deltra Goodrem, and Lauren Jackson and her coach.

My salon has never claimed through advertising, signage or otherwise, to offer ‘cut, style or blow-dry’ services. In fact, our salon is clearly identifiable as a ‘extension, braiding, cornroll and dreadlock’ salon through the numerous ‘before and after’ photographs of clients (black and white) on the walls and front windows of the salon.

The article published in the Riot Act by madjimmy on 13 May 2013, and the ensuing outrage through comments in response, followed by the large number of phone calls generated by this article has left me no choice but to respond publicly with the facts, and to defend myself from allegations of racism when I would prefer not to indulge this unprovoked attack and to maintain the dignified silence this deserves.

I would like to express how personally offensive it is to be labelled a racist by an individual simply because our business does not offer the service he was seeking. The potential damage to my personal reputation and the reputation of my business caused by this man’s blatant distortion of what actually occurred when he approached my salon for hair cut deeply concerns me. It was clearly explained to this man that our salon does not provide the hair cutting services that are offered by general hair dressing salons and that the only time we cut hair is to trim the ends of hair when required for braiding purposes. The salon acted appropriately and professionally by referring him to a salon next door that was able to meet his needs.

On a positive note, I would like to express my gratitude for the large number of clients, past and present who have contacted me over the last couple of days offering support and endorsements for the salon.

Juliette Graham
Owner of The African Look Salon
Shop 14, Gallery level, Centrepoint
Canberra
02 62472001

What’s Your opinion?


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12 Responses to
African Look responds
pierce 8:34 am 16 May 13

People here were calling them? Don’t you people have a mosque to be objecting to or something?

54-11 12:21 am 16 May 13

A good response. Well done and god luck, Juliette. As a boomer, I don’t have enough hair to care either way but your reply was balanced, sincere and thoughtful.

madjimmy, you’ve been snookered.

LSWCHP 9:54 pm 15 May 13

Sounds like a pretty good come back to me. Concise and dignified.

In the unlikely event that I ever decided I wanted to turn my buzzcut into dreadlocks I’d go and have a chat to these folks.

Lederhosen 8:33 pm 15 May 13

“If Juliette Graham did not use the word caucasian when she said she doesn’t cut hair then there is no issue here.”

Change to “There is no issue here”

molongloid 6:21 pm 15 May 13

bundah said :

If Juliette Graham did not use the word caucasian when she said she doesn’t cut hair then there is no issue here.

It’s not even the use of the word Caucasian per say. Note the difference between “don’t cut Caucasian people’s hair” (the OP) and “don’t cut Caucasian hair styles”. To avoid misunderstanding a simple “don’t cut hair” wins of course.

bundah 5:19 pm 15 May 13

If Juliette Graham did not use the word caucasian when she said she doesn’t cut hair then there is no issue here.

EvanJames 5:11 pm 15 May 13

One thing, now a lot more people know there IS an African hair salon in the area, so next time they encounter an african person who needs such a service, they can let them know about it.

dpm 5:10 pm 15 May 13

DrKoresh said :

I had a feeling the original article was misleading. Thanks to The African Look’s owner for clarifying and sorry for the inconvenience we Rioters have caused.

Ah, but how do you know which side is misleading? 🙂
It’s a case of he said, she said! Hahaha!

FioBla 5:09 pm 15 May 13

I’ll be going there for sure.

Do they make a good Tom Yum soup?

DrKoresh 4:31 pm 15 May 13

I had a feeling the original article was misleading. Thanks to The African Look’s owner for clarifying and sorry for the inconvenience we Rioters have caused.

Jim Jones 4:21 pm 15 May 13

grump said :

a different story now with the other side – no foul at all with the replay available! Move on – and poor story from the OP

+1

grump 3:47 pm 15 May 13

a different story now with the other side – no foul at all with the replay available! Move on – and poor story from the OP

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