The ABC has the happy news that Canberra Cabs have set up a helpline for those of us struggling to get anything useful out of their automated phone booking line.
The monopolist taxi company also claims that they have been meeting their targets for the last two months, which could just be that people have figured out they can get the taxi driver to take them anywhere as long as they can hammer their departure point into the system.
Listening to ABC radio it seems the company is claiming the problem is an inconsiderate public using mobile phones to call taxis from noisy places. How dare we!